Not able to connect to update servers and some servers on the web.

English Network/Internet
#1

Hello everyone,

I’m having a new (for me) problem with my Internet connection. I can’t connect to the update servers. I don’t know why. It’s a brand new installation, not a week old yet. I can’t install the support for restricted media for example. The servers won’t refresh in YaST. It tells me it can’t download the repomd.xml.asc.

The other problem is that some servers on the web won’t load for me either. For example, I get most of my local news from The Toronto Star, and I can’t connect to it’s website at all. I can from Windows (I dual boot) but not SUSE. I don’t think its a problem limited to that one website either. I am able to connect to most websites though.

This is the result of zypper repos -d

 | Updates for openSUSE 11.3 11.3-1.82 | Updates for openSUSE 11.3 11.3-1.82 | Yes     | Yes     |   99     | rpm-md | http://download.opensuse.org/update/11.3/                       |        
2 | openSUSE-11.3 11.3-1.82             | openSUSE-11.3 11.3-1.82             | Yes     | No      |   99     | yast2  | cd:///?devices=/dev/sr0                                         |        
3 | repo-debug                          | openSUSE-11.3-Debug                 | No      | Yes     |   99     | yast2  | http://download.opensuse.org/debug/distribution/11.3/repo/oss/  |        
4 | repo-non-oss                        | openSUSE-11.3-Non-Oss               | Yes     | Yes     |   99     | NONE   | http://download.opensuse.org/distribution/11.3/repo/non-oss/    |        
5 | repo-oss                            | openSUSE-11.3-Oss                   | Yes     | Yes     |   99     | NONE   | http://download.opensuse.org/distribution/11.3/repo/oss/        |        
6 | repo-source                         | openSUSE-11.3-Source                | No      | Yes     |   99     | NONE   | http://download.opensuse.org/source/distribution/11.3/repo/oss/ |

I hope it’s helpful. Thanks

#2

Other people were having problems with the 11.3 repos today as well. I hope that they are working for you know :slight_smile:

Cheers!
etech97 :slight_smile:

#3

Hello,

Thanks for the reply. I’m afraid they are not working today either. There’s something wrong and I’m not sure what. I cannot load the repositories in a browser either. I can from windows, but not from SUSE, which is kind of ironic. There must be something wrong with the Internet settings on this installation, but I wouldn’t know where to look. Thanks.

#4

What does this command tell You ?

zypper ve

Best regards,
Greg

#5

Hello Greg,

thanks for the reply. Here’s the results.

linux-2ipp:~> zypper ve
Failed to download /repodata/repomd.xml from Index of /update/11.3
Abort, retry, ignore? [a/r/i/?] (a):

That’s just the first. I get a whole series more of them. All the same. Also, if I click on the link in the above copy/paste, I can’t load the page.

#6

Would You care to try ignoring all that say faailed to download and then posting all the others if any ?

Best regards,
Greg

#7

On Fri, 17 Dec 2010 06:06:01 +0530, Subsidiarity
<Subsidiarity@no-mx.forums.opensuse.org> wrote:

> I’m having a new (for me) problem with my Internet connection. I can’t
> connect to the update servers. I don’t know why. It’s a brand new
> installation, not a week old yet. I can’t install the support for
> restricted media for example. The servers won’t refresh in YaST. It
> tells me it can’t download the repomd.xml.asc.

> The other problem is that some servers on the web won’t load for me
> either. For example, I get most of my local news from The Toronto Star,
> and I can’t connect to it’s website at all. I can from Windows (I dual
> boot) but not SUSE. I don’t think its a problem limited to that one
> website either. I am able to connect to most websites though.

seems you still didn’t find a solution to your problem. accidentally
something similar happened to me yesterday: connection to some, not all of
the repo servers (mirrors) didn’t work anymore, and from those i could
connect to, connection speed was about half of what i would expect.

i tried around for some time & posted to the oS-factory mailing list, and
eventually found out that the MTU setting in my network configuration
disappeared. i’m on an old network that requires MTU to be set to a value
below 1500, which is the default, in my case to 1492. that’s often the
case on older network infrastructure that uses PPPOE to connect.

if that’s the case with you, i.e., you’re using PPPOE to connect to your
internet provider, and normally you have to set MTU to a certain value,
i’d check if that setting is still there. i’m sure i didn’t remove the MTU
setting, but still it disappeared. i suspect that some recent update wiped
that value from my settings.

if you never had to use the MTU setting with your network connection, you
might still try if setting it to 1400 makes any difference. if yes, and
you don’t know the exact value required for your internet connection, you
can then try to increase that number (1400) to the point where it stops
working. as i said, 1492 is a value that is required in my case.

–
phani.

#8

Hello Greg,

Here’s the output of the whole thing. I don’t think any worked. And this morning the forums joined the list of websites I couldn’t access from the Linux partition. Still can from Windows, so that’s how I’m posting.

linux-2ipp:~> zypper ve
Failed to download /repodata/repomd.xml from Index of /update/11.3
Abort, retry, ignore? [a/r/i/?] (a): i
Repository ‘Updates for openSUSE 11.3 11.3-1.82’ is out-of-date. You can run ‘zypper refresh’ as root to update it.
Download (curl) error for ‘http://download.opensuse.org/distribution/11.3/repo/non-oss/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘download.opensuse.org’

Abort, retry, ignore? [a/r/i/?] (a): i
Repository ‘openSUSE-11.3-Non-Oss’ is out-of-date. You can run ‘zypper refresh’ as root to update it.
i
Download (curl) error for ‘http://download.opensuse.org/distribution/11.3/repo/oss/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘download.opensuse.org’

Abort, retry, ignore? [a/r/i/?] (a): Repository ‘openSUSE-11.3-Oss’ is out-of-date. You can run ‘zypper refresh’ as root to update it.
Loading repository data…
Retrieving repository ‘Updates for openSUSE 11.3 11.3-1.82’ data…
Retrieving repository ‘Updates for openSUSE 11.3 11.3-1.82’ metadata ]
Failed to download /repodata/repomd.xml from Index of /update/11.3
Abort, retry, ignore? [a/r/i/?] (a): i
Retrieving repository ‘Updates for openSUSE 11.3 11.3-1.82’ metadata [error]
Repository ‘Updates for openSUSE 11.3 11.3-1.82’ is invalid.
Can’t provide /repodata/repomd.xml : User-requested skipping of a file
Please check if the URIs defined for this repository are pointing to a valid repository.
Problem loading data from ‘Updates for openSUSE 11.3 11.3-1.82’
Resolvables from ‘Updates for openSUSE 11.3 11.3-1.82’ not loaded because of error.
Retrieving repository ‘openSUSE-11.3-Non-Oss’ data…
Retrieving repository ‘openSUSE-11.3-Non-Oss’ metadata |]
Download (curl) error for ‘http://download.opensuse.org/distribution/11.3/repo/non-oss/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘download.opensuse.org’

Abort, retry, ignore? [a/r/i/?] (a): i
Retrieving repository ‘openSUSE-11.3-Non-Oss’ metadata [error]
Repository ‘openSUSE-11.3-Non-Oss’ is invalid.
Download (curl) error for ‘http://download.opensuse.org/distribution/11.3/repo/non-oss/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘download.opensuse.org’

Please check if the URIs defined for this repository are pointing to a valid repository.
Problem loading data from ‘openSUSE-11.3-Non-Oss’
Resolvables from ‘openSUSE-11.3-Non-Oss’ not loaded because of error.
Retrieving repository ‘openSUSE-11.3-Oss’ data…
Retrieving repository ‘openSUSE-11.3-Oss’ metadata /]
Download (curl) error for ‘http://download.opensuse.org/distribution/11.3/repo/oss/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘download.opensuse.org’

Abort, retry, ignore? [a/r/i/?] (a): i
Retrieving repository ‘openSUSE-11.3-Oss’ metadata [error]
Repository ‘openSUSE-11.3-Oss’ is invalid.
Download (curl) error for ‘http://download.opensuse.org/distribution/11.3/repo/oss/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘download.opensuse.org’

Please check if the URIs defined for this repository are pointing to a valid repository.
Problem loading data from ‘openSUSE-11.3-Oss’
Resolvables from ‘openSUSE-11.3-Oss’ not loaded because of error.
Reading installed packages…

Dependencies of all installed packages are satisfied.
johan@linux-2ipp:~> su
Password:
linux-2ipp:/home/johan # zypper refresh
Retrieving repository ‘Updates for openSUSE 11.3 11.3-1.82’ metadata ]
Failed to download /repodata/repomd.xml from Index of /update/11.3
Abort, retry, ignore? [a/r/i/?] (a): i
Retrieving repository ‘Updates for openSUSE 11.3 11.3-1.82’ metadata [error]
Repository ‘Updates for openSUSE 11.3 11.3-1.82’ is invalid.
Can’t provide /repodata/repomd.xml : User-requested skipping of a file
Please check if the URIs defined for this repository are pointing to a valid repository.
Skipping repository ‘Updates for openSUSE 11.3 11.3-1.82’ because of the above error.
Retrieving repository ‘openSUSE-11.3-Non-Oss’ metadata |]
Failed to download /media.1/media from Index of /distribution/11.3/repo/non-oss
Abort, retry, ignore? [a/r/i/?] (a): i
Retrieving repository ‘openSUSE-11.3-Non-Oss’ metadata [error]
Repository ‘openSUSE-11.3-Non-Oss’ is invalid.
Can’t provide /media.1/media : User-requested skipping of a file
Please check if the URIs defined for this repository are pointing to a valid repository.
Skipping repository ‘openSUSE-11.3-Non-Oss’ because of the above error.
Retrieving repository ‘openSUSE-11.3-Oss’ metadata /]
Download (curl) error for ‘http://download.opensuse.org/distribution/11.3/repo/oss/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘download.opensuse.org’

Abort, retry, ignore? [a/r/i/?] (a): i
Retrieving repository ‘openSUSE-11.3-Oss’ metadata [error]
Repository ‘openSUSE-11.3-Oss’ is invalid.
Download (curl) error for ‘http://download.opensuse.org/distribution/11.3/repo/oss/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘download.opensuse.org’

Please check if the URIs defined for this repository are pointing to a valid repository.
Skipping repository ‘openSUSE-11.3-Oss’ because of the above error.
Some of the repositories have not been refreshed because of an error.

I will check to see if I can access the forums this afternoon and edit this if I can (yes, I can get into these forums again from Linux). Thanks again.

Reply to phani: Thank you for your reply. I will look into what you have mentioned. It’s something I’ve never dealt with yet, so I will have to read up on it first. Thanks again.

#9

Sorry but I’m out of ideas what could be wrong and what should You do next. Did You try following phanisivra****'s advice about the MTU setting as his suggestions seems to be much more on the spot than mine ?

Best regards,
Greg

#10

On 2010-12-20 23:36, Subsidiarity wrote:

> Here’s the output of the whole thing. I don’t think any worked. And
> this morning the forums joined the list of websites I couldn’t access
> from the Linux partition. Still can from Windows, so that’s how I’m
> posting.

Can you browse to some sites and not to others? Or none works?

If none works, you have to check first if you can ping an internet server
by IP, later by name. Someone explained how to do that recently:

From: Larry Finger <Larry.Finger@lwfinger.net>
Newsgroups: opensuse.org.help.network-internet
Subject: Re: Browswers won’t connect to internet

Search for that post and follow that advice by Larry.

If some sites work and some doesn’t, say which, exactly.

–
Cheers / Saludos,

Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)

#11

This is exactly his problem. It’s written in the first post.

Best regards,
Greg

#12

Hello Phani,

I did what you suggested. I changed it first to 1492. No luck. Then to 1400. The same. I didn’t go any lower because thought it might degrade my internet connection too much, though I’m just guessing that. I’ve never had to change any of those settings before. I also tried to load the servers from a browser in a kde live cd. That didn’t work either. Thanks again.

Hello Carlos,

I can’t reach http://download.opensuse.org/update/11.3/ or thestar.com . Neither of those pages will load in my browser. I can open both when I’m in Windows.

#13

On Tue, 21 Dec 2010 11:06:02 +0530, Subsidiarity
<Subsidiarity@no-mx.forums.opensuse.org> wrote:

> I did what you suggested. I changed it first to 1492. No luck. Then to
> 1400. The same. I didn’t go any lower because thought it might degrade
> my internet connection too much, though I’m just guessing that. I’ve
> never had to change any of those settings before. I also tried to load
> the servers from a browser in a kde live cd. That didn’t work either.

was just a shot in the dark, since something similar happened to me, where
it was MTU-related. if you’ve never needed that setting, you won’t need it
now. just leave it empty (=default). most places in the west have newer
hardware i believe, where that’s not an issue.

–
phani.

#14

have you tried disabling IPv6?

follow my previous advice given here:
http://forums.opensuse.org/english/get-help-here/network-internet/450761-internet-problem-please-help.html#post2261241

and note, you have also not said if your connection is wireless or
wired (neither did the poster i replied to in the above
link)…unfortunately i made a typo in my reply…it should say if
your connection is wireless, please switch to that forum and read all
three of the stickies at the top of the forum…

but, if your connection is not wireless, please try disabling
IPv6–and follow the how-to explained there…

–
DenverD
CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]
I feel annoyed that I can’t put my wide range of languages on stupid
Facebook. For example, I speak Sarcasm, fluently spoken and written,
and Various Forms of Geek…

#15

On 2010-12-21 06:36, glistwan wrote:

>> > Can you browse to some sites and not to others?
>> >
> This is exactly his problem. It’s written in the first post.

But you don’t mention if you are doing the test with firefox, you only
mentioned zypper. You misled us.

And the result of the rest of the advice, what did you do?

–
Cheers / Saludos,

Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)

#16

Hello All,

Significant change. I don’t know the reason for it, but immediately after starting up this evening I could reach the update servers in Firefox. I then tried to update using the update applet. That didn’t work (usual message about not finding repomd.xml) and then I lost the ability to reach it in Firefox. “Zypper refresh” gave me the a/r/i error when I tried that way. But when I could reach it in Firefox I found the file that the update applet said it couldn’t get. Unfortunately, the forums also sometimes joins the list of webpages I can’t reach. That problem usually passes though.

I’m going to try to shut down IPv6 and see what happens. I’ll post more then.

My connection not wireless. The computer is connected to the modem by ethernet cable (I hope I have the terminology right).

Thanks again.

#17

Hello All,

Indeed it seems to be that disabling IPv6 solves the problem. I recently had my computer in the shop. I wonder if they updated or did something to the driver for the ethernet card (which is on the motherboard) that caused the problem. This did not happen before. The only difference that I know of between this installation (2-3 weeks old) and the last in which I had no such problems is the hard drive. I’ll set IPv6 to be disabled at boot. However, I wish I didn’t have to do this. If anyone knows a fix for this I’d appreciate it. Thank you to all.

#18

It’s great news. I’m 99% sure that they didn’t change your ethernet drivers. Don’t know why You can’t use IPv6 but most likely I think your router is to blame. Don’t worry about disabling IPv6. You don’t need it at all at the moment and won’t be needing it for a long time.

Best regards,
Greg

#19

Subsidiarity wrote:
> I’ll set IPv6 to be disabled at boot. However, I wish I didn’t have
> to do this. If anyone knows a fix for this I’d appreciate it.

don’t even think about not wanting to disable it…it is not a problem…

–
DenverD
CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]
I feel annoyed that I can’t put my wide range of languages on stupid
Facebook. For example, I speak Sarcasm, fluently spoken and written,
and Various Forms of Geek…

#20

On 2010-12-22 08:29, DenverD wrote:
> Subsidiarity wrote:
>> I’ll set IPv6 to be disabled at boot. However, I wish I didn’t have
>> to do this. If anyone knows a fix for this I’d appreciate it.
>
> don’t even think about not wanting to disable it…it is not a problem…

The question is why network is a problem with IPv6 enabled for some users
and not for other people. There must be something causing this.

–
Cheers / Saludos,

Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)