no sound on new Suse 11.1 ?

Hello all,

i just installed Suse 11.1 and i was hoping that the sound problem was solved by now, but unfortunatly its not.
SO please help me, i got an Acer Aspire 6920G with a ALC889 Sound Card.

Please give me easy step by step what to do, to get sound!

Many thanks to all of you in advance!

Sven

Did you do what is mentioned here: Restricted Formats/11.1 - openSUSE-Community?

When yes, blame yourself for not telling us :wink:

What application(s), are you using as a criteria to state that your sound is not working?

To test if your sound is working, I recommend you try copy and pasting the following into a gnome-terminal or a kde konsole:speaker-test -Dplug:front -c2 -l5 -twavyou should hear a lady’s voice saying “front-left”, “front-right” five times. Note Linux is case sensitive.

If that does not work, please try a shorter form version:speaker-test -c2 -l5 -twavIf you hear sound (ie if you hear the lady’s voice), then please post here, let us know this fact, and explain more as to what your sound problem might be.

If your sound still does not work with those tests, can you run a script and some commands for me to provide more information? With your PC connected to the internet copy and paste the following into a gnome-terminal or konsole:

/usr/sbin/alsa-info.sh

When the script completes it will pass you a URL. Please post that URL here.

Also, please copy and paste the following into a gnome-terminal or konsole and post the output here.rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

Finally, are you using KDE-3.5.10 ? KDE-4.1.3 ? or Gnome ?

Based on that data, I may be able to provide a recommendation.

I don’t mean to hijack the thread (If I should create a new thread let me know), but I have a similar issue. I don’t hear the sound effects of various desktop actions in KDE4.

When I ran this command:

speaker-test -Dplug:front -c2 -l5 -twav

I heard “front left” and “front right”

any ideas why I wouldn’t hear the desktop sound effects?

Here is the URL requested:
http://www.alsa-project.org/db/?f=ebb61c1acc814d2d3d3422ac8e40ac7d0019bd59


rpm -qa | grep alsa
alsa-plugins-1.0.18-6.12
alsa-oss-1.0.17-1.37
alsa-plugins-pulse-1.0.18-6.12
alsa-1.0.18-8.7
java-1_6_0-sun-alsa-1.6.0.u7-20.4
alsa-utils-1.0.18-6.4


rpm -qa | grep pulse
pulseaudio-utils-0.9.12-9.6
pulseaudio-esound-compat-0.9.12-9.6
pulseaudio-module-lirc-0.9.12-9.6
alsa-plugins-pulse-1.0.18-6.12
libxine1-pulse-1.1.15-20.8
pulseaudio-module-jack-0.9.12-9.6
libpulse-mainloop-glib0-0.9.12-9.6
pulseaudio-0.9.12-9.6
pulseaudio-module-zeroconf-0.9.12-9.6
pulseaudio-module-bluetooth-0.9.12-9.6
libpulse0-0.9.12-9.6
libpulsecore4-0.9.12-9.6
libpulse-browse0-0.9.12-9.6
pulseaudio-module-x11-0.9.12-9.6


rpm -q libasound2
libasound2-1.0.18-8.7


uname -a
Linux linux-2wdc 2.6.27.7-9-pae #1 SMP 2008-12-04 18:10:04 +0100 i686 athlon i386 GNU/Linux


cat /etc/modprobe.d/sound

options snd slots=snd-intel8x0
# H0_h.jvTS_cVxLCC:nForce2 AC97 Audio Controler (MCP)
alias snd-card-0 snd-intel8x0

Thanks
qb

I also had sound problems in KDE4, but amarok and others worked. Solution: uninstalled everything related to pulseaudio >:) (except libpulse because of some dependency problems), after reboot KDE4 sounds worked and amarok also continued to work. I’m sure there is some other solution as well.

Yea, I have a similar issue. My KDE4 sounds don’t work, but flash videos have sound (haven’t tested amarok yet).

Iirc flash player uses gstreamer whereas most applications use the default sound server, which in this case is pulse audio. Amarok would work if it was using the gstreamer backend.

I haven’t installed 11.1 final, but I had been using the betas and rc on my production system and never encountered a problem with pulse audio. Strange that the issue would appear in GM.

You may be able to get the sound working if you change the priority of the sound devices under KDE system settings > Sound.

Changing the priority didn’t seem to have any effect. I just did a restart and noticed I hear part of the startup sound (it cuts off a bit early), but I don’t hear any other system notification type sounds.

I just checked, and Amarok seems to work. Is there another audio utility that would be a good test (that I could set the playback engine in)?

Dear oldcpu,

what if I get the following stuff when testing the sound system as you told sven25?

abulafia:~ # speaker-test -c2 -l5 -twav
speaker-test 1.0.18
Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
ALSA lib pulse.c:272:(pulse_connect) PulseAudio: Unable to connect: Connection refused

Thank you in advance for your help :slight_smile:

P.S.: Just in case you need it, here is what you asked sven25:

abulafia:~ # rpm -qa | grep alsa
alsa-1.0.18-8.9
alsa-plugins-1.0.18-6.13
alsa-utils-1.0.18-6.4
tsalsa-20080914-0.pm.1
alsa-oss-1.0.17-1.43
alsa-tools-1.0.18-1.16
alsa-oss-32bit-1.0.17-1.37
alsa-plugins-pulse-1.0.18-6.13
alsa-firmware-1.0.17-1.42
abulafia:~ # rpm -qa | grep pulse
libpulse-mainloop-glib0-0.9.12-9.5
pulseaudio-utils-0.9.12-9.5
libpulse0-0.9.12-9.5
libpulse-browse0-0.9.12-9.5
libpulsecore4-0.9.12-9.5
pulseaudio-0.9.12-9.5
alsa-plugins-pulse-1.0.18-6.13
abulafia:~ # rpm -q libasound2
libasound2-1.0.18-8.9
abulafia:~ # uname -a
Linux abulafia 2.6.27.7-9-default #1 SMP 2008-12-04 18:10:04 +0100 x86_64 x86_64 x86_64 GNU/Linux
abulafia:~ # cat /etc/modprobe.d/sound
options snd slots=snd-hda-intel,snd-hda-intel
# 5Dex.DVex+nmP8+5:SBx00 Azalia (Intel HDA)
alias snd-card-0 snd-hda-intel
# NXNs.HS4OKn_IlZ0:RV620 Audio device [Radeon HD 34xx Series]
alias snd-card-1 snd-hda-intel

P.S.(2): I’m using KDE 3.5 :slight_smile:

I also need the output URL from running the script (when your PC is connected to the internet):

/usr/sbin/alsa-info.sh 

that will give you a URL. Please post that here. Also, what are the symptoms of your problem? No sound at all? How about if you plug in external headpones? Do you have sound there?

I don’t know if this helps with my problem, but pidgin sounds sound choppy. I went into their sound settings and it happened with both ALSA, ESD, and Automatic. If I notice anything else that I think my help narrow down the problem post.

Thanks,
qb

OK here are all the infos u guys wanted, i still have no sound, im using Gnome but if its easier i can reinstall to xfce or KDE4 as its needed!

Your ALSA information is located at http://www.alsa-project.org/db/?f=6610c10a2404e470ae7d9a4cc862d25a298b2a5f



Please inform the person helping you.



sven@linux-svs0:~> sudo su

root's password:

linux-svs0:/home/sven # rpm -qa | grep alsa

alsa-oss-1.0.17-1.37

alsa-utils-1.0.18-6.4

alsa-plugins-pulse-1.0.18-6.12

alsa-1.0.18-8.7

alsa-plugins-1.0.18-6.12

linux-svs0:/home/sven # rpm -qa | grep pulse

pulseaudio-0.9.12-9.6

pulseaudio-module-gconf-0.9.12-9.6

pulseaudio-module-lirc-0.9.12-9.6

libpulse-mainloop-glib0-0.9.12-9.6

alsa-plugins-pulse-1.0.18-6.12

libpulse-browse0-0.9.12-9.6

pulseaudio-utils-0.9.12-9.6

pulseaudio-module-zeroconf-0.9.12-9.6

libpulse0-0.9.12-9.6

libpulsecore4-0.9.12-9.6

pulseaudio-esound-compat-0.9.12-9.6

pulseaudio-module-x11-0.9.12-9.6

pulseaudio-module-bluetooth-0.9.12-9.6

linux-svs0:/home/sven # rpm -q libasound2

libasound2-1.0.18-8.7

linux-svs0:/home/sven # uname -a

Linux linux-svs0 2.6.27.7-9-pae #1 SMP 2008-12-04 18:10:04 +0100 i686 i686 i386 GNU/Linux

linux-svs0:/home/sven # cat /etc/modprobe.d/sound



options snd slots=snd-hda-intel

# u1Nb.BjpJDwyEAZA:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel

linux-svs0:/home/sven # 

many thanks

sven

Thanks for that info.

I confirm the information in your initial post that your Acer Aspire 6920 has an ALC889 on a 32-bit openSUSE-11.1 with the 2.6.27.7-9-pae kernel. Looking at your mixer I see:

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [Intel]

Card hw:0 ‘Intel’/‘HDA Intel at 0xfc300000 irq 22’
Mixer name : ‘Realtek ALC889’
Simple mixer control ‘Surround’,0
Front Left: Playback 0 [0%] -62.00dB] [off]
Front Right: Playback 0 [0%] -62.00dB] [off]
Simple mixer control ‘Center’,0
Mono: Playback 0 [0%] -62.00dB] [off]
Simple mixer control ‘LFE’,0
Mono: Playback 0 [0%] -62.00dB] [off]
Simple mixer control ‘Side’,0
Front Left: Playback 0 [0%] -62.00dB] [off]
Front Right: Playback 0 [0%] -62.00dB] [off]
Simple mixer control ‘Line’,0
Playback channels: Front Left - Front Right
Front Left: Playback 0 [0%] -34.50dB] [off]
Front Right: Playback 0 [0%] -34.50dB] [off]
I do not know anything about this make laptop, … if you switch ON Surround sound and Center, LFE, Side, does it make any difference?

I also note you do not have alsa-firmware installed. I do not know anything about the alc889, but it would not hurt for you to install alsa-firmware in case it is needed. So please, install “alsa-firmware”.

I note an openSUSE Acer6920 laptop user I helped some time back managed to get sound working on an ALC889 by an edit to their /etc/modprobe.d/sound file. http://forums.opensuse.org/hardware/laptop/392725-acer-aspire-6920-a.html?highlight=aspire+6920 I note the same for various Ubuntu users who edited their alsa-base file (which is conceptually similar to the openSUSE sound file). The edit they added in all cases was: “options snd-hda-intel model=auto”.

So please edit your /etc/modprobe.d/soudn file, such that it reads:

options snd slots=snd-hda-intel
# u1Nb.BjpJDwyEAZA:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel
options snd-hda-intel-model=auto 

And then restart your PC and test your sound. Pay careful attention to the settings in your mixer.

If this does not work, it may be necessary to try this in KDE, or try this without pulse audio.

Just installed openSUSE 11.1 on HP Pavilion dv5-1030en

No sound too :confused:

http://www.alsa-project.org/db/?f=a50217c981aab5c997fa1459ce42477c69c4219f

alsa-oss-1.0.17-1.37
alsa-plugins-1.0.18-6.12
alsa-plugins-pulse-1.0.18-6.12
alsa-utils-1.0.18-6.4
alsa-1.0.18-8.7

UPD. Installed alsa-firmware - didn’t help

Hi.

I was also having problems though I have recently reverted back to 11.0 which is fine.

I have an SBx00 Azalia onboard (Realtek ALC889A using hda-intel) but I also have an Maudio 2496 PCI card (snd-ice1712) and the HDMI on my Radeon 4850 graphics card.

I found that I could get the Azalia to work through yasts sound configuration but after a reboot it reverted back to the Maudio Card as the primary card.

One thing I have noticed in this thread (I may be way off though!!) is that everyone has azalia/realtek/hda-intel based sound.

Anyway I am no expert on this, just throwing my 50 pence in, just incase it can help.

Regards

OK, the hardware audio codec is a IDT 92HD71B7X on your HP-DV5 on openSUSE-11.1 with a 2.6.27.7-9-pae kernel.

If you read the above posts, you will have seen I typically ask for the users to provide a copy of their /etc/modprobe.d/sound file. You did not provide that, and it makes it harder for me to provide good support. >:( . Also, by piggy backing on someone else’s thread, it makes it very hard to sort out who has posted what, because typically users provide incomplete information, and it forces me to hunt back and forth and back and forth to figure out who posted what. Next time, PLEASE !!! its far easier for me if you start a new thread.

Anyway, I have to guess / speculate as a result … Please add the following line to the end of your /etc/modprobe.d/sound file and reboot: options snd-hda-intel model=hp-m4 enable_msi=1

If that does not work, then per the ALSA-Configuration.txt file for the STAC92HD71B*

	STAC92HD71B*
	  ref		Reference board
	  dell-m4-1	Dell desktops
	  dell-m4-2	Dell desktops 

if it does not work try changing “hp-m4” to “dell-m4-1” restart and test. If that does not work try “dll-m4-2” and test.

Please test with the speaker test that I provided above (Now its your turn to hunt and pick and try figure out what I mean :slight_smile: ).

I also had some problems, actually no sound at all, with this hardware in 11.1.
I’m on an ASUS M2A-VM HDMI motherboard with this sound chip integrated.
My uname output is as follows:

Linux ernst 2.6.27.7-9-pae #1 SMP 2008-12-04 18:10:04 +0100 i686 athlon i386 GNU/Linux

But for me it wasn’t actually the hardware that was the problem, it was me that was the problem. I run XP in VirtualBox, back in version 2.01, I believe, I had to set the sound driver to OSS in VirtualBox-XP. That changed in 2.06. But now in 11.1 and with VirtualBox 2.1 I copied a saved image of XP created in VB 2.01 and no sound in the host system! Luckily I found out to switch over to pulseaudio in VB-XP, and sound works better than ever in both the host and the guest system. So maybe someone might be helped by my error!

Nice sound check despite the title:

https://www.youtube.com/watch?v=8Kd8xp86reY)

As I see it the sound problems are related to pulseaudio, overall if it used to work in previous versions.
Try updating all your system packages, after adding packman repository, with Yast > Install software > Packages menu > All Packages > Update if available.
This seems to install some new pulseaudio related packages that solve the autodetection of sound system problem.
Another approach is to change autodetect settings to alsa in Personal settings, Amarok, etc. If this gives you your sound back it definitelty points to pulseaudio.
For firefox, if updating packages doesn’t solve the sound, you’d need to install flash-plugin-pulseaudio.
Hope this helps.

i too have no sound after recently installing suse 11.1 KDE… i installed using the live cd 32bit and now habe no sound from all programs nor the desktop.

the output from the first script:

cp: cannot create regular file `/usr/sbin/alsa-info.sh’: Permission denied
ALSA-Info script has been updated to v 0.4.52
To view the ChangeLog, please visit git.alsa-project.org Git - alsa-driver.git/history - utils/alsa-info.sh
Please re-run the script

output from the second script:

Griff@linux-xmk5:~> rpm -qa | grep alsa
alsa-plugins-1.0.18-6.12
alsa-utils-1.0.18-6.4
alsa-plugins-pulse-1.0.18-6.12
alsa-firmware-1.0.17-1.42
alsa-oss-1.0.17-1.37
alsa-1.0.18-8.7
Griff@linux-xmk5:~> rpm -qa | grep pulse
pulseaudio-module-zeroconf-0.9.12-9.6
libpulsecore4-0.9.12-9.6
pulseaudio-utils-0.9.12-9.6
pulseaudio-module-jack-0.9.12-9.6
libpulse0-0.9.12-9.6
libpulse-mainloop-glib0-0.9.12-9.6
alsa-plugins-pulse-1.0.18-6.12
pulseaudio-module-lirc-0.9.12-9.6
pulseaudio-0.9.12-9.6
pulseaudio-module-bluetooth-0.9.12-9.6
libpulse-browse0-0.9.12-9.6
pulseaudio-esound-compat-0.9.12-9.6
libxine1-pulse-1.1.15-20.8
pulseaudio-module-x11-0.9.12-9.6
Griff@linux-xmk5:~> rpm -q libasound2
libasound2-1.0.18-8.7
Griff@linux-xmk5:~> uname -a
Linux linux-xmk5 2.6.27.7-9-default #1 SMP 2008-12-04 18:10:04 +0100 i686 i686 i386 GNU/Linux
Griff@linux-xmk5:~> cat /etc/modprobe.d/sound

Thats the first I have seen that! Typically the script can be run as a regular user. Please run the script again, this time with root permissions, … iesu -c '/usr/sbin/alsa-info.sh’which should update the script.

When that update is done, once again run the script, and this 3rd time it should work. Once the script runs successful, please post the output URL that it provides here.

Also, next time, please start a new thread. Its very difficult to hunt back forth on a long thread, trying to put together the pieces of the posts of one person, when many people are throwing their problem into the same thread.