I updated from 11.4 to 12.2. Normal boot does
not come up. I get the SUSE screen for a few seconds and then it goes
black. I can get a FAILSAFE boot. It seems that the system does not
recognize my display. Is there anyway I can fix this. I have an Acer LCD
AL951 with 1280x1024 resolution. Do I need to open the PC to find out what the graphics card is.
Thank you
On Mon, 12 Aug 2013 02:56:02 +0000, pestocat wrote:
> I updated from 11.4 to 12.2. Normal boot does not come up. I get the
> SUSE screen for a few seconds and then it goes black. I can get a
> FAILSAFE boot. It seems that the system does not recognize my display.
> Is there anyway I can fix this. I have an Acer LCD AL951 with 1280x1024
> resolution. Do I need to open the PC to find out what the graphics card
> is.
> Thank you
If you can get a failsafe boot, then grab the output of:
lspci -v | grep -i vga
That should tell us what the video card is.
BTW - for future reference, a subject other than “install-boot issue”
would be a good idea - something that summarizes your actual problem
would be good so others who might be able to help can identify if they
can without having to read the thread.
See:
http://www.catb.org/~esr/faqs/smart-questions.html
for some examples and advice on how to ask for help effectively. 
Jim
–
Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C
Thank you for the reply. I get nothing back for that command, just a new line. Do I need to be in a different folder.
You need to be root try
sudo lspci -v | grep -i vga
then enter root password when asked
Sorry to be such a pain. Get back “lspci: command not found”
On 08/12/2013 07:16 AM, pestocat wrote:
>
> Sorry to be such a pain. Get back “lspci: command not found”
having booted failsafe and then in a user terminal try
/sbin/lspci -nnk | grep -i vga -A2
and, please tell us what you mean by “I updated from 11.4 to 12.2”
that is did you move from 11.4 to 12.1 and then to 12.2 as
specified in either of these two upgrade guides:
http://tinyurl.com/35p966c
http://tinyurl.com/93uemsr
or, did you follow this one: http://tinyurl.com/7l4m2td
those are the three guides most likely to result in a successful
upgrade (without full format and reinstall)…
if you followed another guide, please give us a URL to it…
–
dd
http://tinyurl.com/DD-Caveat
http://tinyurl.com/DD-Complaints
That command worked much better. The info coming back
“VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI 3D Rage Pro 215GP [1002:4750] (rev) 5c
Subsystem: AMD nee ATI Rage Pro Turbo [1002:0080]”
For the upgrade process I went from 11.4 to 12.2 and followed info at SDB:System upgrade - openSUSE It said it should work OK form 11.4 to 12.2
Is there a problem with the drivers, I don’t believe I have ever had this issue before. Everything was always recognized.
No, it doesn’t say that.
It says:
The supported starting point is the last openSUSE release with all current updates applied.
Which means 11.4 to 12.1 is supported and 12.1 to 12.2 is supported, but NOT 11.4 to 12.2…
Anyway, your problem doesn’t seem to come from a failed upgrade.
Maybe the included kernel in 12.2 has a problem with your hardware (video most probably).
Have you already installed all online updates with “sudo zypper up” f.e.?
If that doesn’t help, you could try to boot with the “nomodeset” kernel boot option as a possible workaround. Since you upgraded from 11.4 you should still be using grub legacy, so you can just type that in at the boot menu (of course you should select the normal boot entry first, not “failsafe”).
Does it work then?
You could also try to disable plymouth by adding “plymouth.enable=0” to the boot options…
Let me add. I used the SUSU 12.2 disk that was in the Linux magazine many months ago.
So what is true now? Did you follow the guide you linked to (doing an online upgrade), or did you boot from that DVD to upgrade (doing an offline upgrade)…rotfl!
Anyway, the supported scenario is the same.
Although the offline upgrade page says:
, “As far as I know, you can” doesn’t really make it officially supported.
But as I said, I don’t think the way how you did it matters here…
I did an offline update. I used the 12.2 disk from the Linux magazine. I also stored my /home documents off line. I was reviewing my old notes from previous updates in the past and it seems I have had problems then too and ended up doing a New Install to fix issues. It seems I should do a New Install and start all over again.
Probably better but you may still have video issues.
On Mon, 12 Aug 2013 04:36:02 +0000, pestocat wrote:
> Thank you for the reply. I get nothing back for that command, just a new
> line. Do I need to be in a different folder.
Sorry, I forgot that I added /sbin in my path for my normal login user.
The command didn’t need to be run as root (I see that you got the info
needed, so am just posting this for completeness).
/sbin/lspci | grep VGA
would have done the trick.
Jim
Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C
I tried to do a new install, but I never get that option. It tries to install again and then get errors and I have to exit. Is there anyway I can do a clean install without formatting the harddrive.
Yes just select the partition that is the root and mount it as/ there. Just mount your home partition as /home and DO NOT format it if you want to keep your personal files.
Without knowing the errors or what point it fails it is hard to say more
On 2013-08-13 01:56, pestocat wrote:
>
> I tried to do a new install, but I never get that option. It tries to
> install again and then get errors and I have to exit. Is there anyway I
> can do a clean install without formatting the harddrive.
No. A clean install means reformatting the harddrive, precisely.
If you did an offline upgrade, boot in failsafe mode, then do all the
post-upgrade operations recommended on that page, please.
–
Cheers / Saludos,
Carlos E. R.
(from 11.4, with Evergreen, x86_64 “Celadon” (Minas Tirith))
What am I doing wrong…
I’m trying to get 12.2 to recognize my monitor for 1280x1024. I have tried to edit the file
/etc/X11/xorg.conf.d/50-monitor.conf here is what I tried
Section Monitor
Identifier “Monitor”
Vendor Name “ACER”
Model Name “ACER AL1951”
HorizSync 30.0-84.0
VertRefresh 56.0-77.0
ModeLine “1280x1024_60.0”
End Section
I reboot and see errors coming up when system is trying to get the monitor to perform. Then I get a DOS like screen and I can log in
So what ever I entered is wrong. What is this idiot doing?
Have you tried to do the things I recommended, back in https://forums.opensuse.org/english/get-technical-help-here/install-boot-login/489466-install-boot-issue.html#post2578838 ?
Well, your gfx chip is not really the best supported anymore, to put it that way…
You may be affected by this bug:
New: openSUSE 12.1 does not start in graphic mode (ATI Technologies Inc Rage XL (rev 27)) - opensuse-bugs.opensuse.org - ArchiveOrange
Or maybe you find something that helps you there:
https://forums.opensuse.org/english/get-technical-help-here/hardware/488629-suse-12-3-ati-rage-mobility-m4-agp-display-problem.html
But it may not be the same problem.
That’s why I suggested things to try, to find out… Yet, you didn’t answer.
Yes, I have all the updates. When I try the first boot option (GRUB2), I get error, “File Not Found”
I’m not clear as to how to change the boot options. There is both a GRUB2 and GRUB folder.
From your information, it seems that other people have the same problem that I have and I don’t see a clear solution. Maybe I need a new motherboard! Something newer.
At the boot screen, just press ‘e’ on your keyboard, search for a line starting with “linux” and append “nomodeset” to it, then press ‘F10’ to boot.
Does it work then?
Edit:
Sorry, you should still have grub1, as I wrote yesterday.
So, have you tried to enter “nomodeset” at the boot menu or “plymouth.enable=0” or not?
And did it help?
That’s what I was asking…