I can't reboot or shut down the system in Leap 15.6

English Install/Boot/Login
1

Hello. I am using a HP Envy Laptop Core Ultra 7 with Leap 15.6 Plasma KDE. I cannot reboot or shutdown the system, I have to press the keyboard button every time. I have reinstalled from scratch 3 times and the problem, sometimes absent at the beginning, with all updattes installled, appears sooner or later. First I thought that the problem were NVidia propietary drivers and I uninstalled them, but after a certain time it appeared again. I copy the output of inxi - b to see general data of the system:

inxi -b
System:
Host: localhost.localdomain Kernel: 6.4.0-150600.23.25-default arch: x86_64
bits: 64 Desktop: KDE Plasma v: 5.27.11 Distro: openSUSE Leap 15.6
Machine:
Type: Laptop System: HP product: HP Envy Laptop 17-da0xxx
v: Type1ProductConfigId serial:
Mobo: HP model: 8C68 v: 02.24 serial: UEFI: Insyde
v: F.02 date: 01/29/2024
Battery:
ID-1: BAT1 charge: 84.0 Wh (100.0%) condition: 84.0/83.0 Wh (101.2%)
CPU:
Info: 12-core (2-mt/10-st) Intel Core Ultra 7 155U [MST AMCP] speed (MHz):
avg: 400 min/max: 400/4700:3800:2100
Graphics:
Device-1: Intel Meteor Lake-P [Intel Graphics] driver: i915 v: kernel
Device-2: NVIDIA GA107M [GeForce RTX 3050 4GB Laptop GPU] driver: nvidia
v: 550.135
Device-3: Quanta HP 5MP Camera driver: hid-sensor-hub,usbhid,uvcvideo
type: USB
Display: x11 server: X.Org v: 1.21.1.11 with: Xwayland v: 24.1.1 driver:
X: loaded: modesetting,nvidia dri: iris gpu: i915 resolution: 1920x1080~60Hz
API: OpenGL v: 4.6.0 NVIDIA 550.135 renderer: NVIDIA GeForce RTX 3050 4GB
Laptop GPU/PCIe/SSE2
Network:
Device-1: Intel Meteor Lake PCH CNVi WiFi driver: iwlwifi
Drives:
Local Storage: total: 953.87 GiB used: 250.73 GiB (26.3%)
Info:
Processes: 394 Uptime: 0h 39m Memory: available: 30.97 GiB
used: 3.47 GiB (11.2%) Shell: Bash inxi: 3.3.27

Thank you in advance,

`

2

Aren’t there any messages during shutdown?
When you have the splash screen, then hit Esc to see them.

3

try ‘sudo reboot’, if it works the problem is plasma

4

Thank you. It is the same if I try to reboot from plasma or with sudo reboot. The system stops in a black background with de HP al Leap logos. If I press ESC nothing happens, I can’t see the messages.

5

Boot with plymouth.enable=0 and without quiet on the kernel command line. It may show more information.

Boot into runlevel 3 (append 3 to the kernel command line). Does the system shut down in this case?

6

Booting with plymouth.enable=0 no quiet shows information only at boot.
If I boot into runlevel 3 as root I cannot reboot or shut down (commands reboot, halt or init =0.

7

If you boot with plymouth disabled and without quiet - do you have any output at all when you run reboot or halt?

8

Yes, I have output, but I cannot understand it. Last 3 lines with halt refer to drm and nvidia (no compatible format)

9

Then you could at least post a photo.

10

Here is the photo.

Halt
Halt1920×1081 255 KB

11

@agbal

Nope - it also disables the splash screen at shutdown.

Just to be clear …
“halt” does not power down the machine - it merely stops the operating system without a power off.

So, you’re stating the command:

#  init 0

… does not power of the machine?
If yes, what is displayed after you execute “init 0” as root user?

12

Exactly the same as “halt”:

init 0
init 01920×1081 236 KB

13

And what happens if you execute:

#  systemctl poweroff
14

It is the photo of the booted system waiting for someone to login. I do not see any reboot or halt command on this screen.

15

It is the final part of the messages that appear when I execute “sudo reboot” or halt or init 0

16

The same as with “halt” or “init 0”.

17

Try

systemctl -f poweroff

If this does not work

systemctl -ff poweroff
18

With systemctl -f poweroff the same as previous

With systemctl -ff poweroff :

sudo systemctl -ff poweroff

Powering off.

And stays here but it does not power off.

19

It looks like kernel issue. systemctl -ff poweroff just tells kernel to power off. You may try more recent kernel from Kernel:stable:Backport project. Does it work?

20

@agbal

I had this issue not long ago, and posted the response to someone who was also experiencing the “shutdown but does not power off”. Turns out it was a glitch with dracut. The OP of that thread changed to another kernel and that fixed it for them.

When was the last time you ran a “zypper up” ??? (your issue might be a bug).

My reply in that other thread: