I have a fresh install of Leap 15 on an HP laptop. I downloaded and installed drivers for a Brother all-in-one printer as described here:https://en.opensuse.org/SDB:Brother_How_to_setup_a_Networked_Printer_Scanner
The drivers worked fine on this laptop with Leap 42.3 following those same instructions but they’re not working with Leap 15. The installation of the printer seems to go smoothly and I’m prompted in the terminal during the installation if I want to print a test page but the page never prints and the terminal doesn’t return any error messages.
The installation of the Brother scanner driver fails with
"libusb-o.1-4 not found in package names. Trying capabilities"
"No provider of libusb-0.1-4 found."
The CUPS error log contains a number of errors, including:
"cups-brf must be called as root" and "CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.ColorManager was not provided by any .serve files."
The printer works fine with my desktop running debian testing. Does anyone have any suggestions about how to solve this? Thanks!
scheduler is running
no system default destination
device for MFCJ985DW: socket://192.168.0.17
MFCJ985DW accepting requests since Sun 27 May 2018 11:37:21 AM MDT
printer MFCJ985DW is idle. enabled since Sun 27 May 2018 11:37:21 AM MDT
The printer model is a Brother MFCJ985DW connected via my home wifi network.
It’s not clear to me what the problem might be with it. The error_log that you posted doesn’t appear to show the entire print job process. I don’t see any communication with the printer or any filters being executed etc. Are you sure that you uploaded the complete log?
While we’re at it, let’s check that the appropriate driver is in place (although I don’t expect any issues here if properly configured)…
A further check shows /opt/brother/Printers/mfcj985dw/lpd/filtermfcj985dw is reported missing as well. This file is part of the LPR printer driver (mfcj985dwlpr-1.0.0-0.i386), so you should start over with the driver installation.
Ok, that checks out as expected. Your latest log says nothing about any missing files, but again you don’t seem to have captured the complete log for the print job. There should be output related to the job itself and filters being run etc. I suspect you only captured the first part of the relevant output.
I just managed to print! I’m not sure what the problem was but when I went to localhost:631 there were two printers listed, one named MFCJ98DW and the other named MFCJ98DW_Folger (Folger is my surname). On the cups web page the working printer is listed as: Remote printer: Brother MFC-J985DW CUPS
The non-working printer is listed as: Brother MFC-J985DW CUPS.
I have no idea why the printer suddenly started working, or why two printers appeared on the cups page.
I had the same problem with another Brother printer. Probably the solution will be the same:
The message “No such file or directory” is misleading, because 32 bit libraries, which are provided by Leap 42.3 and not Leap 15, are not found:
If you run
objdump -p /opt/brother/Printers/mfcj985dw/cupswrapper/brcupsconfpt1 | grep NEEDED
you will see probably that libc.so.6 and libm.so.6 are needed. These libraries in turn need ld-linux.so.2.
These “files” are in Leap 42.3 symbolic links to libc-2.22.so, libm-2.22.so and ld-2.22.so in the directory /lib. So I copied these three files from my old Leap 42.3 installation from the directory /lib to the Leap 15 installation /lib and set the symbolic links in the directory /lib
ln -s libc-2.22.so libc-2.22.so
ln -s libm-2.22.so libm-2.22.so
ln -s ld-2.22.so ld-linux.so.2
Finally I could execute brcupsconfpt1 and printing was possible.