USB Stick does not show up in Device Manager in KDE

English Hardware
#1

Hello,

I have an openSuSE 12.1 server running fine but the day before yesterday some things stopped and a complete reboot was needed. After the reboot the file system on the primary disk needed to be repaired (ext4). I hoped everything is well but I discovered that some small things are not running well.

This is one: If I plug-in a USB stick it is recognized according to /var/log/messages but the device manager in KDE does not pop up and does not offer to show the device in Dolphin etc. as this was in the past.

Please can You give me some advice?

Thank You!

Bye

honterus0

#2

Does it show up in Dolphin? (there should be an icon in the panel, or just run it from the start menu, System->File Management).

Could you please post the lines from /var/log/messages that indicate that the stick is recognized?

#3

Hello,

this is a copy of the /var/log/messages after I inserted an USB stick:

Feb 21 16:07:00 athlon kernel: [76832.982035] usb 1-5: new high speed USB device number 7 using ehci_hcd
Feb 21 16:07:00 athlon kernel: [76833.097079] usb 1-5: New USB device found, idVendor=1845, idProduct=0104
Feb 21 16:07:00 athlon kernel: [76833.097085] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 21 16:07:00 athlon kernel: [76833.097088] usb 1-5: Product: USB 2.0
Feb 21 16:07:00 athlon kernel: [76833.097090] usb 1-5: SerialNumber: 2008101617312607839
Feb 21 16:07:00 athlon kernel: [76833.098789] scsi14 : usb-storage 1-5:1.0
Feb 21 16:07:01 athlon kernel: [76834.099673] scsi 14:0:0:0: Direct-Access USB 2.0 1.0 PQ: 0 ANSI: 4
Feb 21 16:07:01 athlon kernel: [76834.101343] sd 14:0:0:0: Attached scsi generic sg7 type 0
Feb 21 16:07:01 athlon kernel: [76834.101646] sd 14:0:0:0: [sdg] 2043904 512-byte logical blocks: (1.04 GB/998 MiB)
Feb 21 16:07:01 athlon kernel: [76834.102142] sd 14:0:0:0: [sdg] Write Protect is off
Feb 21 16:07:01 athlon kernel: [76834.102147] sd 14:0:0:0: [sdg] Mode Sense: 0b 00 00 08
Feb 21 16:07:01 athlon kernel: [76834.102645] sd 14:0:0:0: [sdg] No Caching mode page present
Feb 21 16:07:01 athlon kernel: [76834.102648] sd 14:0:0:0: [sdg] Assuming drive cache: write through
Feb 21 16:07:01 athlon kernel: [76834.105399] sd 14:0:0:0: [sdg] No Caching mode page present
Feb 21 16:07:01 athlon kernel: [76834.105406] sd 14:0:0:0: [sdg] Assuming drive cache: write through
Feb 21 16:07:01 athlon kernel: [76834.106338] sdg: sdg1 sdg2
Feb 21 16:07:01 athlon kernel: [76834.108400] sd 14:0:0:0: [sdg] No Caching mode page present
Feb 21 16:07:01 athlon kernel: [76834.108407] sd 14:0:0:0: [sdg] Assuming drive cache: write through
Feb 21 16:07:01 athlon kernel: [76834.108411] sd 14:0:0:0: [sdg] Attached SCSI removable disk

[FONT=arial]I have some other disks installed in the server so /dev/sdg is true.
In Dolphin the USB Stick is also not shown. I understand what You mean because I know it from other openSuSE 12.1 PCs.
In the “Systemeinstellung / Geräteaktion” which would be something like “Systemsettings / Devices” or so there are some entries for optical media like CDROM and they are conected to Dolphin. Here I never changed anything and would not know what to do.

BTW, I forgot to mention that I am able to mount the stick manually as root using shell commands, so the stick is there.

Thanks

honterus0
[/FONT]

#4

Yes, this looks fine (otherwise you wouldn’t be able to mount it with mount either).

KDE uses udisks2 for detecting and mounting removeable media. So maybe something’s wrong there?
Can you mount it manually with udisksctl? (as user)

udisksctl mount -b /dev/sdg1

Can you try to create a new user and login as this? Does it work there?

Since this started after a filesystem corruption, you should maybe try to reinstall some packages, in this case udisks2 and kdelibs4:

sudo zypper in -f udisks2 kdelibs4
#5

What’s on that USB?

For me, device notifier pops up for a data USB, or for a live boot USB. But it does not pop up for a USB containing the install DVD image. Presumably some software does not recognize what is on the USB. I think it started behaving this way in opensuse 12.2. Earlier versions would also pop up to announce the DVD image on a USB.

Although the device notifier does not announce the install DVD image, I can still manually mount it (with the “mount” command).

#6

Now we come closer. udisks --mount works in the shell for the user. But even more positive is that the problem is only related to the user I normally. I created a completely new user and it worked fine. So it has something to do with the personal settings of the user, where it is not working. If those settings are wrong it’s because of the corrupted FS because I did not change things intentionally.

Do You know, which while is controlling this stuff?

Reinstalling the libs You proposed did not help but I think the problem lies in my personal corrupt settings.

Thanks again

honterus0

#7

Well, the device notifier settings can be set (to notify or not) by right-clicking on the the notifier icon. (Mine is set to ‘Removable devices only’)

#8

No, “udisks --mount” uses udisks1, but KDE uses udisks2.
Please try:

udisksctl mount -b /dev/sdg1

That’s the correct command for udisks2.

Do You know, which while is controlling this stuff?

Hm, I’m not sure what user settings could prevent the showing of the stick.
Maybe ~/.kde4/share/config/kded_device_automounterrc?

And check that the “Removable Device Automounter” service is enabled in “Configure Desktop”->“Startup and Shutdown”->“Service Management”

#9

Hello wolfi323,

unfortunatelly there is no command like You mentioned and tried to look for a package udisk* but in openSuSE 12.1 here is only udisks and no udisks2.

I looked in the kde config file You mentioned and at the bottom there is the following entry:

[General]
AutomountEnabled=true

I guess the other entries refer to some device I used in the past.

If we don’t find the bug I will create a new user for me (instead I did this in the evening) and one works fine. Then I will move my data files over there.

Thank you!

honterus0

#10

Hello,

i checked both settings “Removable devices only” and “All devices” (I have the German KDE but this should be the meaning and both do not work.

Thanks

honterus0

#11

Sorry, I thought you upgraded to 12.3/13.1 already. I somehow mixed this up with another thread.

The standard KDE in 12.1 does indeed use udisks(1).

I looked in the kde config file You mentioned and at the bottom there is the following entry:

[General]
AutomountEnabled=true

And what about kdedrc? (i.e. Configure Desktop->Startup and Shutdown->Service Management)
It should contain this: (but this is from KDE 4.12, I’m not 100% sure it was the same in KDE 4.7 already)

[Module-device_automounter]
autoload=true

(as I wrote: the “Removable Device Automounter” service should be enabled in “Configure Desktop”->“Startup and Shutdown”->“Service Management”)

I guess the other entries refer to some device I used in the past.

Yes. You can remove them by clicking on “Forget all” in the device notifier settings.

If we don’t find the bug I will create a new user for me (instead I did this in the evening) and one works fine. Then I will move my data files over there.

You could try to rename the ~/.kde4/ folder (that should resolve the issue), and then copy the contents over one-by-one.