ups monitor not working

[montana_suse_user]

openSuse 13.1, KDE 4.11.4

I have an APC battery backup device connected to my machine via a USB cable. I have apcupsd, apcupsd-cgi and apcupsd-gui version 3.14.10-6.1.4 installed.

If I look in Kinfocenter->Device Information->USB Devices, I can see the backup unit listed correctly.
If I start gapcmon, I can see that the battery unit is recognized. However, the monitor will not work as I get a message of a NISERR - unknown@localhost. NIS network connection not responding. If I look at the monitor page, it says the network thread is busy.

I tried making a custom rule in the firewall to allow port 3551 open in the internal zone but that didn’t help. As it’s connected by a USB port, I didn’t think it would.

I can’t find any help files on this.

It did work when I was running 12.3

Bart

[deano_ferrari]

I don’t have an answer. but it may be useful for others trying to assist if you post the apcupsd.conf

Assuming that it’s a configuration issue, review the following

https://help.ubuntu.com/community/apcupsd

https://wiki.debian.org/apcupsd

[montana_suse_user]

@deano_ferrari

I don’t have an answer. but it may be useful for others trying to assist if you post the apcupsd.conf

Assuming that it’s a configuration issue, review the following

https://help.ubuntu.com/community/apcupsd

https://wiki.debian.org/apcupsd

Well, Thank you! The link to the ubuntu page led me to the correct method to fix my problem.

Commenting out the DEVICE line which was a link to a TTY device did the trick.

Guess I better bookmark the ubuntu help page!

Bart

[deano_ferrari]

@montana_suse_user

Well, Thank you! The link to the ubuntu page led me to the correct method to fix my problem.

Commenting out the DEVICE line which was a link to a TTY device did the trick.

Guess I better bookmark the ubuntu help page!

Bart

Glad to have been of help