I performed an OS upgrade from Leap 15.2 to Leap 15.3 and the scanner now reports an error; print function works fine. Yast see the scanner; If I invoke a test scan from Yast->Scanner->Other->Test, I get the following error dialogue:
Error
Test with 'scanimage -d hpaio:/net/HP_Color_Laserjet_MFP_M477fdw?ip=192.168.1.28 -v' failed.
The results are:
Output format is not set, using pnm as a default.
scanimage: open of device hpaio:/net/HP_Color_Laserjet_MFP_M477fdw?ip=192.168.1.28 failed: Error during device I/O
I performed the same Leap 15.2 to Leap 15.3 upgrade on a laptop and everything is still fine; I cannot see any differences.
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mPlugin Download and Install Utility ver. 2.1[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mPlugin Download and Install Utility ver. 2.1[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
------------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.21.10 |
------------------------------------------
---------------
| COPY PLUGIN |
---------------
Downloading plug-in from: file:///home/ajw/hplip-3.21.10-plugin.run
Traceback (most recent call last):
File "/usr/bin/hp-plugin", line 361, in <module>
pm = tui.ProgressMeter("Downloading plug-in:")
File "/usr/share/hplip/base/tui.py", line 222, in __init__
self.max_size = ttysize()[1] - len(prompt) - 25
File "/usr/share/hplip/base/tui.py", line 200, in ttysize
ln1 = subprocess.getoutput('stty -a').splitlines()[0]
File "/usr/lib64/python3.6/subprocess.py", line 556, in getoutput
return getstatusoutput(cmd)[1]
File "/usr/lib64/python3.6/subprocess.py", line 537, in getstatusoutput
data = check_output(cmd, shell=True, universal_newlines=True, stderr=STDOUT)
File "/usr/lib64/python3.6/subprocess.py", line 356, in check_output
**kwargs).stdout
File "/usr/lib64/python3.6/subprocess.py", line 423, in run
with Popen(*popenargs, **kwargs) as process:
File "/usr/lib64/python3.6/subprocess.py", line 729, in __init__
restore_signals, start_new_session)
File "/usr/lib64/python3.6/subprocess.py", line 1364, in _execute_child
raise child_exception_type(errno_num, err_msg, err_filename)
PermissionError: [Errno 13] Permission denied: '/bin/sh'
Python script breaks with a permission error on ‘/bin/sh’ at the very end?
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mSelf Diagnse Utility and Healing Utility ver. 1.0[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mSelf Diagnse Utility and Healing Utility ver. 1.0[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[01m
Checking for Deprecated items....[0m
No Deprecated items are found
[01m
Checking for HPLIP updates....[0m
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mHPLIP upgrade latest version ver. 1.0[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[31;01merror: HPLIP upgrade is disabled by openSUSE for security reasons, see https://bugzilla.suse.com/show_bug.cgi?id=853405 - if you like to upgrade HPLIP, use an openSUSE software package manager like YaST or zypper.[0m
Done.
[31;01merror: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e. foreground or background)?[0m
[01m
Checking for Dependencies....[0m
---------------
| SYSTEM INFO |
---------------
Kernel: 5.3.18-150300.59.63-default #1 SMP Tue Apr 5 12:47:31 UTC 2022 (d77db66) GNU/Linux
Host: addanc.mere
Proc: 5.3.18-150300.59.63-default #1 SMP Tue Apr 5 12:47:31 UTC 2022 (d77db66) GNU/Linux
Distribution: 3 15.3
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.21.10
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for suse distro 15.3 version
[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.21.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
html=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/lib/cups/driver
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.21.10
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
[01mCurrent contents of '/var/lib/hp/hplip.state' file:[0m
[plugin]
installed = 1
eula = 1
version = 3.21.2
[01mCurrent contents of '~/.hplip/hplip.conf' file:[0m
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[fax]
email_address =
voice_phone =
[last_used]
device_uri = "hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=192.168.1.28"
printer_name = HP_Color_LaserJet_MFP_M477fdw
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1620056903
notify_upgrade = true
pending_upgrade_time = 0
latest_available_version = 3.17.10
[installation]
date_time = 05/11/22 19:18:23
version = 3.21.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.32 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.116 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - 1.0.32 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.32 OK -
libavahi-dev libavahi-dev REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.6.15 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.13.1 OK -
python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.13.1 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.6.15 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.2.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.21.10 OK -
hpmudext IO-Extension REQUIRED - 3.21.10 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.21.10 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.21.10 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/HP_Color_LaserJet_MFP_M477fdw?ip=192.168.1.28' is a Hewlett-Packard HP_Color_LaserJet_MFP_M477fdw all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
01mHP_Color_LaserJet_MFP_M477fdw0m
01m-----------------------------0m
Type: Printer
Device URI: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=192.168.1.28
PPD: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd
PPD Description: HP Color LaserJet Pro MFP M477 Postscript (recommended)
Printer status: printer HP_Color_LaserJet_MFP_M477fdw is idle. enabled since Tue 10 May 2022 19:34:07 BST
Communication status: Good
01mHP_Color_LaserJet_MFP_M477fdw_fax0m
01m---------------------------------0m
Type: Fax
Device URI: hpfax:/net/HP_Color_LaserJet_MFP_M477fdw?ip=192.168.1.28
PPD: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw_fax.ppd
PPD Description: HP Fax2 hpcups
Printer status: printer HP_Color_LaserJet_MFP_M477fdw_fax is idle. enabled since Tue 10 May 2022 19:31:57 BST
Communication status: Good
--------------
| PERMISSION |
--------------
01m
Checking for Configured Queues....0m
Queue(s) configured correctly using HPLIP.
01m
Checking for HP Properitery Plugin's....0m
No plug-in printers are configured.
01m
Diagnose completed...
0m
More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
I can only see two errors near the start highlight in red; looking at hplip through yast, the latest available version in opensuse 15.3 is installed (version 3.21.10).
HP Linux Imaging and Printing System (ver. 3.21.10)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: hp-doctor should not be run as root/superuser
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mPlugin Download and Install Utility ver. 2.1[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[35;01mwarning: It is not recommended to run 'hp-plugin' in a root mode.[0m
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mPlugin Download and Install Utility ver. 2.1[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
------------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.21.10 |
------------------------------------------
---------------
| COPY PLUGIN |
---------------
Downloading plug-in from: file:///home/ajw/hplip-3.21.10-plugin.run
Traceback (most recent call last):
File "/usr/bin/hp-plugin", line 361, in <module>
pm = tui.ProgressMeter("Downloading plug-in:")
File "/usr/share/hplip/base/tui.py", line 222, in __init__
self.max_size = ttysize()[1] - len(prompt) - 25
File "/usr/share/hplip/base/tui.py", line 200, in ttysize
ln1 = subprocess.getoutput('stty -a').splitlines()[0]
File "/usr/lib64/python3.6/subprocess.py", line 556, in getoutput
return getstatusoutput(cmd)[1]
File "/usr/lib64/python3.6/subprocess.py", line 537, in getstatusoutput
data = check_output(cmd, shell=True, universal_newlines=True, stderr=STDOUT)
File "/usr/lib64/python3.6/subprocess.py", line 356, in check_output
**kwargs).stdout
File "/usr/lib64/python3.6/subprocess.py", line 423, in run
with Popen(*popenargs, **kwargs) as process:
File "/usr/lib64/python3.6/subprocess.py", line 729, in __init__
restore_signals, start_new_session)
File "/usr/lib64/python3.6/subprocess.py", line 1364, in _execute_child
raise child_exception_type(errno_num, err_msg, err_filename)
PermissionError: [Errno 13] Permission denied: '/bin/sh'
Looks similar to non sudo output apart from warning about running it as root.
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mPlugin Download and Install Utility ver. 2.1[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[35;01mwarning: It is not recommended to run 'hp-plugin' in a root mode.[0m
[01mHP Linux Imaging and Printing System (ver. 3.21.10)[0m
[01mPlugin Download and Install Utility ver. 2.1[0m
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
------------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.21.10 |
------------------------------------------
---------------
| COPY PLUGIN |
---------------
Downloading plug-in from: file:///home/ajw/hplip-3.21.10-plugin.run
Traceback (most recent call last):
File "/usr/bin/hp-plugin", line 361, in <module>
pm = tui.ProgressMeter("Downloading plug-in:")
File "/usr/share/hplip/base/tui.py", line 222, in __init__
self.max_size = ttysize()[1] - len(prompt) - 25
File "/usr/share/hplip/base/tui.py", line 200, in ttysize
ln1 = subprocess.getoutput('stty -a').splitlines()[0]
File "/usr/lib64/python3.6/subprocess.py", line 556, in getoutput
return getstatusoutput(cmd)[1]
File "/usr/lib64/python3.6/subprocess.py", line 537, in getstatusoutput
data = check_output(cmd, shell=True, universal_newlines=True, stderr=STDOUT)
File "/usr/lib64/python3.6/subprocess.py", line 356, in check_output
**kwargs).stdout
File "/usr/lib64/python3.6/subprocess.py", line 423, in run
with Popen(*popenargs, **kwargs) as process:
File "/usr/lib64/python3.6/subprocess.py", line 729, in __init__
restore_signals, start_new_session)
File "/usr/lib64/python3.6/subprocess.py", line 1364, in _execute_child
raise child_exception_type(errno_num, err_msg, err_filename)
PermissionError: [Errno 13] Permission denied: '/bin/sh'
Apart from a warning about not running as root looks similar to non-root version.