Hello,
I recently moved to openSUSE Tumbleweed on my laptop (XPS 13 7390), and I’m experiencing a lot of issues with my Wi-Fi connection, i.e. it stays connected to the router but for some reason internet access drops randomly every 5–10 minutes and I have to manually restart NetworkManager
to get it back on, so I’m basically unable to make a video call at this point…
I can say it’s not an issue with the router nor the fiber company, as it works very well on other computers and smartphones. Also, I believe it could be related to some Tumbleweed upgrade as it didn’t happen before, but I’m not sure how to check this hypothesis.
Here are a few logs of what happens when the connection drops:
❯ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
From 192.168.1.13 icmp_seq=1 Destination Host Unreachable
From 192.168.1.13 icmp_seq=2 Destination Host Unreachable
^C
--- 8.8.8.8 ping statistics ---
4 packets transmitted, 0 received, +2 errors, 100% packet loss, time 3052ms
pipe 2
❯ sudo systemctl status NetworkManager
● NetworkManager.service - Network Manager
Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled; preset: disabled)
Active: active (running) since Thu 2024-02-01 10:04:09 EST; 1h 52min ago
Docs: man:NetworkManager(8)
Main PID: 17071 (NetworkManager)
Tasks: 4 (limit: 4915)
CPU: 6.885s
CGroup: /system.slice/NetworkManager.service
└─17071 /usr/sbin/NetworkManager --no-daemon
Feb 01 11:49:15 localhost.localdomain NetworkManager[17071]: <info> [1706806155.5992] device (wlp58s0): state change: config -> ip-config (reason 'none', sys-iface-state: 'managed')
Feb 01 11:49:15 localhost.localdomain NetworkManager[17071]: <info> [1706806155.5998] dhcp4 (wlp58s0): activation: beginning transaction (timeout in 45 seconds)
Feb 01 11:49:19 localhost.localdomain NetworkManager[17071]: <info> [1706806159.0952] dhcp4 (wlp58s0): state changed new lease, address=192.168.1.13
Feb 01 11:49:19 localhost.localdomain NetworkManager[17071]: <info> [1706806159.0957] policy: set 'ORBI49' (wlp58s0) as default for IPv4 routing and DNS
Feb 01 11:49:19 localhost.localdomain NetworkManager[17071]: <info> [1706806159.2476] device (wlp58s0): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed')
Feb 01 11:49:19 localhost.localdomain NetworkManager[17071]: <info> [1706806159.4548] device (wlp58s0): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed')
Feb 01 11:49:19 localhost.localdomain NetworkManager[17071]: <info> [1706806159.4549] device (wlp58s0): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed')
Feb 01 11:49:19 localhost.localdomain NetworkManager[17071]: <info> [1706806159.4551] manager: NetworkManager state is now CONNECTED_SITE
Feb 01 11:49:19 localhost.localdomain NetworkManager[17071]: <info> [1706806159.4560] device (wlp58s0): Activation: successful, device activated.
Feb 01 11:49:19 localhost.localdomain NetworkManager[17071]: <info> [1706806159.4564] manager: NetworkManager state is now CONNECTED_GLOBAL
❯ sudo iwconfig
[sudo] password for root:
lo no wireless extensions.
wlp58s0 IEEE 802.11 ESSID:"ORBI49"
Mode:Managed Frequency:5.24 GHz Access Point: 44:A5:6E:61:87:50
Bit Rate=234 Mb/s Tx-Power=30 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Encryption key:off
Power Management:off
Link Quality=61/70 Signal level=-49 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:41 Missed beacon:0
enp57s0u1u1 no wireless extensions.
❯ ifconfig
enp57s0u1u1 Link encap:Ethernet HWaddr 00:E0:4C:68:5E:61
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:200714 errors:0 dropped:0 overruns:0 frame:0
TX packets:200714 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:97137360 (92.6 MiB) TX bytes:97137360 (92.6 MiB)
wlp58s0 Link encap:Ethernet HWaddr 40:5B:D8:8F:6F:3B
inet addr:192.168.1.13 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::7ec4:69ab:9503:1ee2/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:1919271 errors:0 dropped:1972 overruns:0 frame:0
TX packets:773399 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:1982903871 (1.8 GiB) TX bytes:160691846 (153.2 MiB)
❯ lspci | grep Network
3a:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
Any idea how I could fix this issue?