Touchpad not found / working

Hello

I installed OpenSUSE 12.3 x64 with KDE on my Medion akoya E5218. Everything is fine with the drivers, except the touchpad. Its dead, also at the loginscreen, and when I open the config menu, it just says: no touchpad found. I googled a lot and tried to reinstall the synaptiks pack, now xf86-input-synaptics 1.6.3-1.1.1 (1.7.1-1.2) is installed. I have no idea what else i could try. Any suggestions?

Thanks.

Post what is reported from

/usr/sbin/hwinfo --mouse

*Don’t forget to enclose your output within code tags (use the # radio button).

The following may also yield useful info if the first command doesn’t.

cat /proc/bus/input/devices
xinput list

From that, someone may be able to advise further.

BTW, can the touchpad be enabled/disabled via function keys? Are you sure that the touchpad hasn’t been disabled?

This is possible, but I tried de-activating and re-activating, but it doesnt change anything. On a parallel Windows 7 installation, the touchpad works fine. Here the information:

37: USB 00.0: 10503 USB Mouse                                   
  [Created at usb.122]
  Unique ID: +u4I.ig23pkmMrH8
  Parent ID: 7eqy.v+N+B0xY+P6
  SysFS ID: /devices/pci0000:00/0000:00:1d.0/usb6/6-2/6-2:1.0
  SysFS BusID: 6-2:1.0
  Hardware Class: mouse
  Model: "Microsoft Comfort Optical Mouse 1000"
  Hotplug: USB
  Vendor: usb 0x045e "Microsoft Corp."
  Device: usb 0x00f6 "Comfort Optical Mouse 1000"
  Revision: "1.21"
  Compatible to: int 0x0210 0x0013
  Driver: "usbhid"
  Driver Modules: "usbhid"
  Device File: /dev/input/mice (/dev/input/mouse0)
  Device Files: /dev/input/mice, /dev/input/mouse0, /dev/input/event1, /dev/input/by-id/usb-Microsoft_Comfort_Optical_Mouse_1000-event-mouse, /dev/input/by-path/pci-0000:00:1d.0-usb-0:2:1.0-event-mouse, /dev/input/by-id/usb-Microsoft_Comfort_Optical_Mouse_1000-mouse, /dev/input/by-path/pci-0000:00:1d.0-usb-0:2:1.0-mouse
  Device Number: char 13:63 (char 13:32)
  Speed: 1.5 Mbps
  Module Alias: "usb:v045Ep00F6d0121dc00dsc00dp00ic03isc01ip02in00"
  Driver Info #0:
    Buttons: 3
    Wheels: 1
    XFree86 Protocol: explorerps/2
    GPM Protocol: exps2
  Config Status: cfg=no, avail=yes, need=no, active=unknown
  Attached to: #36 (Hub)
I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=045e Product=00f6 Version=0111
N: Name="Microsoft Comfort Optical Mouse 1000"
P: Phys=usb-0000:00:1d.0-2/input0
S: Sysfs=/devices/pci0000:00/0000:00:1d.0/usb6/6-2/6-2:1.0/input/input1
U: Uniq=
H: Handlers=mouse0 event1 
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input2
U: Uniq=
H: Handlers=kbd event2 
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input3
U: Uniq=
H: Handlers=event3 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input4
U: Uniq=
H: Handlers=kbd event4 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input5
U: Uniq=
H: Handlers=kbd event5 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/devices/platform/pcspkr/input/input6
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=40001
B: SND=6

I: Bus=0001 Vendor=10ec Product=0272 Version=0001
N: Name="HDA Digital PCBeep"
P: Phys=card0/codec#0/beep0
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/input/input7
U: Uniq=
H: Handlers=kbd event7 
B: PROP=0
B: EV=40001
B: SND=6

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input8
U: Uniq=
H: Handlers=event8 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event9 
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
U: Uniq=
H: Handlers=event10 
B: PROP=0
B: EV=21
B: SW=4

⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ Microsoft Comfort Optical Mouse 1000      id=9    [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Power Button                              id=6    [slave  keyboard (3)]
    ↳ Video Bus                                 id=7    [slave  keyboard (3)]
    ↳ Sleep Button                              id=8    [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=10   [slave  keyboard (3)]

I’m assuming that the “Microsoft Comfort Optical Mouse 1000” reported is an external mouse that you have plugged in (as opposed to in-built device)? If so, it is not detected at all by the OS, and a bug report might be required.

When I search online for ‘Medion touchpad not working’ and similar I get threads like these

Medion Akoya Mini Touch pad problem - Hot UK Deals

My laptop touch pad has stopped working and my desktop has gone black and looks dated? - Yahoo! UK & Ireland Answers

Yes, the MS thing is an USB mouse. I also did the installation with it and totally forget about the touchpad so I noticed this too late. And I think its really a bug, because on Windows 7 the touchpad is fine and in the links its about a totally dead touchpad. My situation is only with Suse. Isnt there a possibility of “re-initiating” all hardware? Otherwise I better report it as a bug.

Thanks.

Hello,

I’m having a similar issue with my Lenovo Idepad U410. I have a synaptic touchpad that it’s working, but not so smoothly and when I tried to configured it I come up that there is warning telling that no synaptic touchpad was founded.

Can anyone tell me where to start looking up for this problem?

Thanks,

Same here on a HP EliteBook 8460 - reports no mice/touchpads. If I plug in a USB mouse, it and the touchpad work.

UPDATE: Well, for me anyway, deinstalling Synaptiks and the xf86-input-synaptics fixed the touchpad, I haven’t tried rebooting yet, tho…

Update - upon reboot, touchpad not working :frowning:

Please keep this thread on topic for a single thread. If you have a Lenovo and HP laptop, many of these issues have been already answered. Try running a search on all.

This is odd. HP laptops are usually openSUSE friendly.

You must reinstall the synaptiks and xf86-input-synaptics packages. Check the link below about enabling/disabling the touchpad.
Although it refers to Windows it has a screenshot of the keys and keypad.
http://bit.ly/1eQCDyl

Reboot your laptop.

Are you using KDE4 or GNOME?

In KDE4, navigate to:

  • Geeko start –>Configure Desktop
  • Startup and Shutdown
  • Click on Service Manager and enable the KDE Touchpad Enabler Daemon

Check this link from last year. https://forums.opensuse.org/showthread.php/483753-Keyboard-shortcut-disables-touchpad-and-keyboard

Follow Up

Make sure start Yast and update the newer systemd and udev packages.

There’s more

The ArchWiki website has an interesting web on setting up the Synaptiks Touchpad

https://wiki.archlinux.org/index.php/Touchpad_Synaptics#Using_xinput_to_determine_touchpad_capabilities

Frequently used options

The following lists options that many users may wish to configure. Note that all these options can simply be added to the main configuration file in /etc/X11/xorg.conf.d/50-synaptics.conf, as shown in this example configuration
file where I have enabled vertical, horizontal and circular scrolling:

Section "InputClass"
    Identifier "touchpad"
    Driver "synaptics"
    MatchIsTouchpad "on"
       Option "TapButton1" "1" 
       Option "TapButton2" "2" 
       Option "TapButton3" "3" 
       Option "VertEdgeScroll" "on" 
       Option "VertTwoFingerScroll" "on" 
       Option "HorizEdgeScroll" "on" 
       Option "HorizTwoFingerScroll" "on" 
       Option "CircularScrolling" "on" 
       Option "CircScrollTrigger" "2" 
       Option "EmulateTwoFingerMinZ" "40" 
       Option "EmulateTwoFingerMinW" "8" 
       Option "CoastingSpeed" "0"
EndSection

TapButton1 (integer) configures which mouse-button is reported on a non-corner, one finger tap. **
TapButton2** (integer) configures which mouse-button is reported on a non-corner, two finger tap **
TapButton3** (integer) configures which mouse-button is reported on a non-corner, three finger tap
RBCornerButton (integer) configures which mouse-button is reported on a right bottom corner, one finger tap
(use Option “RBCornerButton” “3” to achieve Ubuntu style tap behaviour for right mouse button in lower right corner) **
RTCornerButton** (integer) as above, but for top right corner, one finger tap.
VertEdgeScroll (boolean) enables vertical scrolling while dragging across the right edge of the touch pad. **
HorizEdgeScroll** (boolean) enables horizontal scrolling while dragging across the bottom edge of the touch pad. **
VertTwoFingerScroll** (boolean) enables vertical scrolling using two fingers. **
HorizTwoFingerScroll** (boolean) enables horizontal scrolling using two fingers. **
EmulateTwoFingerMinZ/W** (integer) play with this value to set the precision of two finger scroll. An example with a brief description of all options. As usual settings will vary between machines. It is recommended that you discover your own options using synclient.

Thank you to ArchWiki for their very informative wiki on using Synaptiks settings and synclient. Using synclient is very helpful on setting Synaptiks. Check out $ man synaptics in konsole or xterm.

Thank You!!! Sorry, didn’t see particular laptop model in thread name. KDE. 12.3x64. Yes, HP’s are OS friendly in my experience, even fiddling around with Kubuntu, so it seems really odd to have this problem. I forgot all about YaST and Online Update. Doing it. Will reinstall touchpad driver. We’ll see…

It’s still not working. I reinstalled gsynaptics and xf86-input-synaptics and did full Online Update - still no touchpad. :expressionless: Very odd.

Configure Desktop / Startup and Shutdown / Service Manager / KDE Touchpad Enabler is checked.

Try using synclient.

Followup: I unchecked the KDE Touchpad Enabler and rebooted - now it’s working! :slight_smile: I just looked, and it’s still unchecked, and the touchpad is still working. Oh well! :slight_smile:

Thank you very much for the help and suggestions. !!!

On Sat 01 Feb 2014 01:36:01 AM CST, PattiMichelle wrote:

PattiMichelle;2621127 Wrote:
> Thank You!!! Sorry, didn’t see particular laptop model in thread
> name. KDE. 12.3x64. Yes, HP’s are OS friendly in my experience,
> even fiddling around with Kubuntu, so it seems really odd to have this
> problem. I forgot all about YaST and Online Update. Doing it. Will
> reinstall touchpad driver. We’ll see…

It’s still not working. I reinstalled gsynaptics and
xf86-input-synaptics and did full Online Update - still no touchpad. :expressionless:
Very odd.

Configure Desktop / Startup and Shutdown / Service Manager / KDE
Touchpad Enabler is checked.

Hi
Do you see the device in the output from;


/usr/sbin/hwinfo --mouse
or
dmesg |grep synap

It is enabled (as in the touchpad) in the system BIOS?


Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.2 Kernel 3.11.6-4-desktop
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!

Looks like HP has a driver for the Synaptiks Touchpad. Although it’s an rpm for SLED 11. It’s worth a try to download:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5056943&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%3D2020%7CswLang%3D%7Caction%3DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

It’s good to hear that you got it to work.