Sleep/Suspend works very well on Tumbleweed, but not on Windows 11

English Hardware
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1

I understand that this is probably not the place to post this, but I’m curious why that’s the case with my new laptop.
I bought an ASUS TUF A15 FA506NC late 2024. It’s amazing performance-wise, but ever since I got it, it just can’t sleep on Windows. At first I thought it was the hardware, but to my surprise, it only takes 2 seconds to actually sleep once I close the lid on OpenSUSE (or any other distro for that matter which is even more confusing), so clearly that’s on Windows. I’ve been looking the issue up for years now, S0 is the only supported mode on my end, S3, which is the legacy sleep mode, is restricted and not supported. I just wonder why that’s the case that’s all. If you have any inputs on the situation however, I’d love to hear it.

2

(it’s “openSUSE”)

So, if we review the statements you made for #1 and #2, my conclusion is that …

My input (obvious):
You NEED to go post your issue at a Windows forum. :+1:

3

pause windows update first
try to install ACPI drivers from the manufacture site

4

They have not been the most useful about this issue, looked up so many posts with this exact same issue, all rounded up to just replacing it with hibernation which is not ideal at all

5

It’s probably already there but only one way to find out…

6

try to reinstall it and look in the event viewer try to see if something standout

7

For reference, what events should I be looking for in eventvwr? I still haven’t tried reinstalling the ACPI drivers on Windows, but I know for a fact it won’t work, and reinstalling the OS is not exactly an option. A, it would still do the same thing, B, I’ve already gone too far for this to be a viable or clean option, plus the fact that it came out of the box with this as an issue, so… Not trying to be smart, but that’s just my input knowing Windows. I’ll install the chipset drivers again to see if that’d work.

8

So I looked in the Event Viewer before installing anything out of curiousity, and found several notable entries from when I just leave the laptop be for some time and let the display turn off.

And SDI Origin found these missing drivers as well:

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image1919×1012 150 KB

9

i am not sure if i can help
hope you solve it
wish you the best of luck

10

Thanks. Posted this on elevenforums.com hoping for a solution, or force S3 sleep mode at least.

1 Like
11

Thanks. Posted this on elevenforum.com hoping for a solution, maybe force S3 sleep mode.

12

if the UEFI firmware doesn’t support it you won’t be able to enable it
you can talk to asus about it

13

I thought of making use of my warranty and call them, but others reported that all they did is replace the motherboard which still doesn’t work to fix the issue, and I know for a fact the hardware is good, OpenSUSE actually suspends itself correctly, no questions asked. It’s Windows that’s bugging it.

14

you can talk to microsft support and asus support after all you have windows license and entitled to miscrosft support
although because it is OEM lisence it i think it would be through ASUS you can try talking with them

15

Maybe I will as a last resort. We’ll see what elevenforum thinks though.

1 Like