Simple-scan won't open anymore

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1

Hi everybody,

I like simple-scan, it is simple :hushed: and does the job. Unfortunately today it doesn’t open anymore and returns the error below :

(simple-scan:5312): dbind-WARNING **: 09:53:34.744: AT-SPI: Error retrieving accessibility bus address: org.freedesktop.DBus.Error.ServiceUnknown: The name org.a11y.Bus was not provided by any .service files

Other scanning apps (i.e. xsane) work normally.
My scanner is a HP with hplip and hpaio installed.

xxx:~> scanimage -L
device `hpaio:/usb/DeskJet_Plus_4100_series?serial=CN181B808V' is a Hewlett-Packard DeskJet_Plus_4100_series all-in-one

Last time I scanned a document was on November 10, and during this session an update was performed on my system (and none since then); I assume one of these updates broke something, since it was working before and not after - var/log/zypp/history :

2024-11-10 18:27:23|install|nodejs-electron|31.7.3-lp156.2.1|x86_64|root@desktop-h8i1aej.home|code|e5f20752bf953a69544a32f6a304daa495ae980704dc891f9cd0da89efc09053|
2024-11-10 18:27:26|install|java-17-openjdk-headless|17.0.13.0-150400.3.48.2|x86_64||repo-sle-update|7a6fdb0b7b536def1889d038432c41091d834a4645928270934d7e804cf48d7e|
2024-11-10 18:27:26|install|java-17-openjdk|17.0.13.0-150400.3.48.2|x86_64||repo-sle-update|45c3d80bd7b5f4bb6004a922581c20c05bc7eb96b5b13904dcb11c164dd7692b|
2024-11-10 18:27:26|patch  |openSUSE-SLE-15.6-2024-3963|1|noarch|repo-sle-update|moderate|security|needed|applied|

Your help would be appreciated - do you think I should file a bug ?
Erik

2

Not sure that the GTK application is at fault here. I’m using simple-scan without issue. In any case it is only a warning rather than an error. Is ‘at-spi2-core’ installed?

Also, can you execute simple-scan like this?

simple-scan --debug
1 Like
3

@deano_ferrari
Hi, thanks for your reply.
No, it wasn’t installed, so I did it.
Now the error message doesn’t show up anymore, but there is no GUI on my screen…

xxx:~> simple-scan
xxx:~> simple-scan
xxx:~> simple-scan --debug
[+0,00s] DEBUG: simple-scan.vala:638: Starting simple-scan 3.34.2, PID=19947
4

Which desktop environment are you using? Wayland or X11 session?

5

Maybe also show the output from

rpm -qi simple-scan
6

I’m on X11.

xxx:~> rpm -qi simple-scan
Name        : simple-scan
Version     : 3.34.2
Release     : 1.82
Architecture: x86_64
Install Date: mer. 13 nov. 2024 09:59:13
Group       : System/GUI/GNOME
Size        : 574549
License     : GPL-3.0-or-later
Signature   : RSA/SHA256, mer. 10 juin 2020 01:08:13, Key ID 70af9e8139db7c82
Source RPM  : simple-scan-3.34.2-1.82.src.rpm
Build Date  : mer. 10 juin 2020 01:07:23
Build Host  : goat12
Relocations : (not relocatable)
Packager    : https://www.suse.com/
Vendor      : SUSE LLC <https://www.suse.com/>
URL         : https://gitlab.gnome.org/GNOME/simple-scan
Summary     : Simple Scanning Utility
Description :
Simple Scan is an easy-to-use application, designed to let users connect
their scanner and quickly have the image/document in an appropriate
format.

Simple Scan is basically a frontend for SANE - which is the same backend
as XSANE uses. This means that all existing scanners will work and the
interface is well tested.
Distribution: SUSE Linux Enterprise 15
7

I’ll try to reboot my system and check if it does something…

8

YESSSS…

As I was shutting down, simple-scan’s window appeared shortly, and after rebooting I found it with my last scan (the one of last sunday) on a different “activity” (I use 4 activities with 4 desktops on each).

So you fixed my issue. Thanks a lot and have a nice day !
Erik

9

Glad to have been of guidance.

1 Like
10

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