Screen turns off suddenly

Hi!
Opensuse tumbleweed installed in a desktop (amd ryzen9 7600x, asus rog strix b650e-f, amd rx6650xt), dual screen (MSI primary screen, samsung secondary screen), kde plasma, X11 session.
since yesterday suddenly and randomly both screens go off and after a second just the secondary screen turns on. no way to turn on the other screen
after a reboot everything come back to normality.

I paste here the output of sudo journalctl --since “2025-01-18 15:04” (about 1 minute before the “blackout” )

gen 18 15:04:50 visione NetworkManager[1549]: <info>  [1737209090.9282] device (wlp11s0): set-hw-addr: set MAC address to AA:D6:7F:45:75:38 (scanning)
gen 18 15:04:50 visione NetworkManager[1549]: <info>  [1737209090.9987] device (wlp11s0): supplicant interface state: inactive -> interface_disabled
gen 18 15:04:50 visione NetworkManager[1549]: <info>  [1737209090.9987] device (p2p-dev-wlp11s0): supplicant management interface state: inactive -> interface_disabled
gen 18 15:04:51 visione NetworkManager[1549]: <info>  [1737209091.0103] device (wlp11s0): supplicant interface state: interface_disabled -> inactive
gen 18 15:04:51 visione NetworkManager[1549]: <info>  [1737209091.0103] device (p2p-dev-wlp11s0): supplicant management interface state: interface_disabled -> inactive
gen 18 15:05:41 visione systemd[4800]: Started Dolphin - Gestore dei file.
gen 18 15:05:42 visione kded6[4995]: org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione kdeconnectd[5411]: 2025-01-18T15:05:42 org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione plasmashell[5150]: org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione kded6[4995]: org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione plasmashell[5150]: org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione kdeconnectd[5411]: 2025-01-18T15:05:42 org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione kded6[4995]: org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione kdeconnectd[5411]: 2025-01-18T15:05:42 org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione plasmashell[5150]: org.kde.pulseaudio: No object for name "alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink.monitor"
gen 18 15:05:42 visione dolphin[23278]: org.kde.dolphin: Could not load default global viewproperties
gen 18 15:05:42 visione kioworker[23315]: kf.kio.workers.trash: Directory "/mnt/E/.Trash-1000" exists but didn't pass the security checks, can't use it
gen 18 15:05:42 visione kioworker[23315]: kf.kio.workers.trash: Directory "/mnt/D/.Trash-1000" exists but didn't pass the security checks, can't use it
gen 18 15:05:42 visione kioworker[23322]: qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
gen 18 15:05:43 visione kioworker[23322]: qt.gui.imageio: libpng warning: iCCP: known incorrect sRGB profile
gen 18 15:06:26 visione dolphin[23278]: kf.kio.filewidgets.kfilewidgets: Your 'templates' folder is set to your home folder. This is probably an error in your settings. Ignoring it. You can change the setting by running `systemsettings kcm_desktoppaths`.
gen 18 15:07:22 visione sudo[23434]: pam_kwallet5(sudo:auth): pam_kwallet5: pam_sm_authenticate
gen 18 15:07:22 visione sudo[23434]: pam_kwallet5(sudo:auth): pam_kwallet5: Refusing to do anything for the root user
gen 18 15:07:33 visione sudo[23449]:   gaiden : TTY=pts/1 ; PWD=/home/gaiden ; USER=root ; COMMAND=/usr/bin/journalctl --since '2025-01-18 15:05'
gen 18 15:07:33 visione sudo[23449]: pam_kwallet5(sudo:setcred): pam_kwallet5: pam_sm_setcred
gen 18 15:07:33 visione sudo[23449]: pam_unix(sudo:session): session opened for user root(uid=0) by gaiden(uid=1000)
gen 18 15:07:33 visione sudo[23449]: pam_kwallet5(sudo:session): pam_kwallet5: pam_sm_open_session
gen 18 15:07:33 visione sudo[23449]: pam_kwallet5(sudo:session): pam_kwallet5: we were already executed
gen 18 15:07:44 visione sudo[23449]: pam_unix(sudo:session): session closed for user root
gen 18 15:07:44 visione sudo[23449]: pam_kwallet5(sudo:session): pam_kwallet5: pam_sm_close_session
gen 18 15:07:44 visione sudo[23449]: pam_kwallet5(sudo:setcred): pam_kwallet5: pam_sm_setcred
gen 18 15:07:50 visione sudo[23466]:   gaiden : TTY=pts/1 ; PWD=/home/gaiden ; USER=root ; COMMAND=/usr/bin/journalctl --since '2025-01-18 15:04'
gen 18 15:07:50 visione sudo[23466]: pam_kwallet5(sudo:setcred): pam_kwallet5: pam_sm_setcred
gen 18 15:07:50 visione sudo[23466]: pam_unix(sudo:session): session opened for user root(uid=0) by gaiden(uid=1000)
gen 18 15:07:50 visione sudo[23466]: pam_kwallet5(sudo:session): pam_kwallet5: pam_sm_open_session
gen 18 15:07:50 visione sudo[23466]: pam_kwallet5(sudo:session): pam_kwallet5: we were already executed
gen 18 15:11:45 visione NetworkManager[1549]: <info>  [1737209505.9213] device (wlp11s0): set-hw-addr: set MAC address to EE:B7:0E:DF:3F:F6 (scanning)
gen 18 15:11:45 visione NetworkManager[1549]: <info>  [1737209505.9869] device (wlp11s0): supplicant interface state: inactive -> interface_disabled
gen 18 15:11:45 visione NetworkManager[1549]: <info>  [1737209505.9869] device (p2p-dev-wlp11s0): supplicant management interface state: inactive -> interface_disabled
gen 18 15:11:46 visione NetworkManager[1549]: <info>  [1737209506.0023] device (wlp11s0): supplicant interface state: interface_disabled -> inactive
gen 18 15:11:46 visione NetworkManager[1549]: <info>  [1737209506.0023] device (p2p-dev-wlp11s0): supplicant management interface state: interface_disabled -> inactive
gen 18 15:12:29 visione brave-browser-stable[7990]: [8045:8045:0118/151229.886848:ERROR:gles2_cmd_decoder_passthrough.cc(1082)] [GroupMarkerNotSet(crbug.com/242999)!:A0709A019C240000]Automatic fallback to software WebGL has been deprecated. Please use the --enable-unsafe-swiftshader flag to opt in to lower security guarantees for trusted content.
gen 18 15:16:23 visione org_kde_powerdevil[5185]: dh=Display_Handle[i2c-6: fd=28], Keeping adjusted sleep multiplier 1,30 for SE_POST_WRITE or SE_POST_SAVE_SETTINGS
gen 18 15:16:23 visione org_kde_powerdevil[5185]: dh=Display_Handle[i2c-8: fd=28], Replacing adjusted sleep multiplier 0,10 with 1.00 for SE_POST_WRITE or SE_POST_SAVE_SETTINGS
gen 18 15:18:40 visione NetworkManager[1549]: <info>  [1737209920.9436] device (wlp11s0): set-hw-addr: set MAC address to 52:6D:1D:8C:F9:1A (scanning)
gen 18 15:18:41 visione NetworkManager[1549]: <info>  [1737209921.0056] device (wlp11s0): supplicant interface state: inactive -> interface_disabled
gen 18 15:18:41 visione NetworkManager[1549]: <info>  [1737209921.0056] device (p2p-dev-wlp11s0): supplicant management interface state: inactive -> interface_disabled
gen 18 15:18:41 visione NetworkManager[1549]: <info>  [1737209921.0213] device (wlp11s0): supplicant interface state: interface_disabled -> inactive
gen 18 15:18:41 visione NetworkManager[1549]: <info>  [1737209921.0213] device (p2p-dev-wlp11s0): supplicant management interface state: interface_disabled -> inactive
gen 18 15:25:35 visione NetworkManager[1549]: <info>  [1737210335.9315] device (wlp11s0): set-hw-addr: set MAC address to BA:15:86:69:EF:7C (scanning)
gen 18 15:25:36 visione NetworkManager[1549]: <info>  [1737210336.0114] device (wlp11s0): supplicant interface state: inactive -> disconnected
gen 18 15:25:36 visione NetworkManager[1549]: <info>  [1737210336.0114] device (p2p-dev-wlp11s0): supplicant management interface state: inactive -> disconnected
gen 18 15:25:36 visione NetworkManager[1549]: <info>  [1737210336.0164] device (wlp11s0): supplicant interface state: disconnected -> inactive
gen 18 15:25:36 visione NetworkManager[1549]: <info>  [1737210336.0164] device (p2p-dev-wlp11s0): supplicant management interface state: disconnected -> inactive
gen 18 15:28:57 visione systemd[1]: Started Daily Cleanup of Snapper Snapshots.
gen 18 15:28:57 visione systemd[1]: Starting DBus interface for snapper...
gen 18 15:28:57 visione systemd[1]: Started DBus interface for snapper.
gen 18 15:28:57 visione systemd-helper[23913]: Running cleanup for 'home'.
gen 18 15:28:57 visione systemd-helper[23913]: Running number cleanup for 'home'.
gen 18 15:28:57 visione systemd-helper[23913]: Running timeline cleanup for 'home'.
gen 18 15:28:57 visione systemd-helper[23913]: Eliminazione dello snapshot da home:
gen 18 15:28:57 visione systemd-helper[23913]: 223
gen 18 15:28:57 visione systemd-helper[23913]: Running empty-pre-post cleanup for 'home'.
gen 18 15:28:57 visione systemd-helper[23913]: Running 'btrfs qgroup clear-stale /home/.snapshots'.
gen 18 15:28:57 visione systemd-helper[23913]: Running cleanup for 'root'.
gen 18 15:28:57 visione systemd-helper[23913]: Running number cleanup for 'root'.
gen 18 15:29:12 visione kernel: BTRFS info (device nvme0n1p2): qgroup scan completed (inconsistency flag cleared)
gen 18 15:29:12 visione systemd-helper[23913]: Running timeline cleanup for 'root'.
gen 18 15:29:12 visione systemd-helper[23913]: Running empty-pre-post cleanup for 'root'.
gen 18 15:29:13 visione systemd-helper[23913]: Running 'btrfs qgroup clear-stale /.snapshots'.
gen 18 15:29:13 visione systemd[1]: snapper-cleanup.service: Deactivated successfully.
gen 18 15:30:13 visione systemd[1]: snapperd.service: Deactivated successfully.
gen 18 15:32:30 visione NetworkManager[1549]: <info>  [1737210750.9255] device (wlp11s0): set-hw-addr: set MAC address to 7A:B6:7E:BF:73:A8 (scanning)
gen 18 15:32:31 visione NetworkManager[1549]: <info>  [1737210751.0084] device (wlp11s0): supplicant interface state: inactive -> disconnected
gen 18 15:32:31 visione NetworkManager[1549]: <info>  [1737210751.0084] device (p2p-dev-wlp11s0): supplicant management interface state: inactive -> disconnected
gen 18 15:32:31 visione NetworkManager[1549]: <info>  [1737210751.0134] device (wlp11s0): supplicant interface state: disconnected -> inactive
gen 18 15:32:31 visione NetworkManager[1549]: <info>  [1737210751.0134] device (p2p-dev-wlp11s0): supplicant management interface state: disconnected -> inactive
gen 18 15:39:25 visione NetworkManager[1549]: <info>  [1737211165.9377] device (wlp11s0): set-hw-addr: set MAC address to 6E:69:C1:4D:5B:15 (scanning)
gen 18 15:39:26 visione NetworkManager[1549]: <info>  [1737211166.0233] device (wlp11s0): supplicant interface state: inactive -> disconnected
gen 18 15:39:26 visione NetworkManager[1549]: <info>  [1737211166.0233] device (p2p-dev-wlp11s0): supplicant management interface state: inactive -> disconnected
gen 18 15:39:26 visione NetworkManager[1549]: <info>  [1737211166.0284] device (wlp11s0): supplicant interface state: disconnected -> inactive
gen 18 15:39:26 visione NetworkManager[1549]: <info>  [1737211166.0284] device (p2p-dev-wlp11s0): supplicant management interface state: disconnected -> inactive
gen 18 15:46:20 visione NetworkManager[1549]: <info>  [1737211580.9216] device (wlp11s0): set-hw-addr: set MAC address to 86:5A:A7:5B:51:70 (scanning)
gen 18 15:46:20 visione NetworkManager[1549]: <info>  [1737211580.9901] device (wlp11s0): supplicant interface state: inactive -> interface_disabled
gen 18 15:46:20 visione NetworkManager[1549]: <info>  [1737211580.9901] device (p2p-dev-wlp11s0): supplicant management interface state: inactive -> interface_disabled
gen 18 15:46:20 visione NetworkManager[1549]: <info>  [1737211580.9993] device (wlp11s0): supplicant interface state: interface_disabled -> inactive
gen 18 15:46:20 visione NetworkManager[1549]: <info>  [1737211580.9993] device (p2p-dev-wlp11s0): supplicant management interface state: interface_disabled -> inactive
gen 18 15:53:15 visione NetworkManager[1549]: <info>  [1737211995.9457] device (wlp11s0): set-hw-addr: set MAC address to 9A:9A:62:C1:E0:DF (scanning)
gen 18 15:53:16 visione NetworkManager[1549]: <info>  [1737211996.0181] device (wlp11s0): supplicant interface state: inactive -> interface_disabled
gen 18 15:53:16 visione NetworkManager[1549]: <info>  [1737211996.0181] device (p2p-dev-wlp11s0): supplicant management interface state: inactive -> interface_disabled
gen 18 15:53:16 visione NetworkManager[1549]: <info>  [1737211996.0273] device (wlp11s0): supplicant interface state: interface_disabled -> inactive
gen 18 15:53:16 visione NetworkManager[1549]: <info>  [1737211996.0273] device (p2p-dev-wlp11s0): supplicant management interface state: interface_disabled -> inactive
gen 18 15:54:22 visione pipewire[5093]: pw.node: (alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink-44) graph xrun not-triggered (1 suppressed)
gen 18 15:54:22 visione pipewire[5093]: pw.node: (alsa_output.usb-Generic_USB_Audio-00.HiFi__Speaker__sink-44) xrun state:0x7f060562d008 pending:1/2 s:16672571703720 a:16672571722270 f:16672571723670 waiting:18550 process:1400 status:triggered
gen 18 15:54:22 visione pipewire[5093]: pw.node: (Football Manager 2022-96) xrun state:0x7f0605625008 pending:0/1 s:16672574383259 a:16672571715260 f:16672571719650 waiting:18446744073706883617 process:4390 status:triggered
gen 18 16:00:00 visione CRON[24922]: (root) CMD (run-parts /etc/cron.hourly)
gen 18 16:00:00 visione CRON[24921]: (root) CMDEND (run-parts /etc/cron.hourly)
gen 18 16:00:10 visione NetworkManager[1549]: <info>  [1737212410.9235] device (wlp11s0): set-hw-addr: set MAC address to B6:2D:59:2E:B9:50 (scanning)
gen 18 16:00:10 visione systemd[1]: Started Timeline of Snapper Snapshots.
gen 18 16:00:11 visione systemd[1]: Starting DBus interface for snapper...
gen 18 16:00:11 visione systemd[1]: Started DBus interface for snapper.
gen 18 16:00:11 visione systemd-helper[24924]: Running timeline for 'home'.
gen 18 16:00:11 visione systemd[1]: snapper-timeline.service: Deactivated successfully.
gen 18 16:00:21 visione org_kde_powerdevil[5185]: dh=Display_Handle[i2c-8: fd=28], Replacing adjusted sleep multiplier 0,05 with 1.00 for SE_POST_WRITE or SE_POST_SAVE_SETTINGS
gen 18 16:00:35 visione kioworker[24959]: kf.kio.core.connection: Socket not connected QLocalSocket::PeerClosedError
gen 18 16:00:35 visione kioworker[24959]: kf.kio.core: An error occurred during write. The worker terminates now.
gen 18 16:01:11 visione systemd[1]: snapperd.service: Deactivated successfully.
gen 18 16:05:11 visione sudo[23466]: pam_unix(sudo:session): session closed for user root
gen 18 16:05:11 visione sudo[23466]: pam_kwallet5(sudo:session): pam_kwallet5: pam_sm_close_session
gen 18 16:05:11 visione sudo[23466]: pam_kwallet5(sudo:setcred): pam_kwallet5: pam_sm_setcred
gen 18 16:05:25 visione sudo[25102]: pam_kwallet5(sudo:auth): pam_kwallet5: pam_sm_authenticate
gen 18 16:05:25 visione sudo[25102]: pam_kwallet5(sudo:auth): pam_kwallet5: Refusing to do anything for the root user
gen 18 16:05:27 visione sudo[25102]:   gaiden : TTY=pts/1 ; PWD=/home/gaiden ; USER=root ; COMMAND=/usr/bin/journalctl --since '2025-01-18 15:04'
gen 18 16:05:27 visione sudo[25102]: pam_kwallet5(sudo:setcred): pam_kwallet5: pam_sm_setcred
gen 18 16:05:27 visione sudo[25102]: pam_unix(sudo:session): session opened for user root(uid=0) by gaiden(uid=1000)
gen 18 16:05:27 visione sudo[25102]: pam_kwallet5(sudo:session): pam_kwallet5: pam_sm_open_session
gen 18 16:05:27 visione sudo[25102]: pam_kwallet5(sudo:session): pam_kwallet5: we were already executed

please, could you help me?

– does not exist.

Try to disable iGPU.

7900x, I’m Sorry.

Can you tell me more about igpu please?

iGPU = integrated GPU. Disable it in BIOS.

oh, ok.
it was disabled yet (I checked)

Check dmesg.

I tried but I don’t know hot to search at the right moment. whit systemctl I can use --since and --until… how to do the same with dmesg?

sudo dmesg >> file.txt

I don’t know if it will be useful

You should have written in the first post that you are not using a pure Tumbleweed system. Liquorix kernel is not provided by openSUSE or SUSE. This might heavily influence system stability as it is not tested in any open QA test. Did you already ask the Liquorix devs about such an issue?

1 Like

no, I don’t.
I noticed that I didn’t load the last liquorix kernel on previous boot. maybe is it the issues?

Linux version 6.12.10-lqx1-1-liquorix

OpenSUSE devs cannot help with that.

right now: black screen and just the 2 screen turns on.

here the logs:

I switched to the standard kernel

No solutions?

Some further tests to try:

  1. Create another user, and login to the Plasma desktop as that user. Same display issue evident?

  2. Login to IceWM (or any other X11 desktop environment). Same display issue evident?

Report back.

I have the same issue after zypper dup to 6.12.9 which completely bunged up my system. I have an nvidia card that is old and needs G05 (the 470 driver.) There is a separate complication. I locked the 6.11 kernel but “experimented” with the 6.12.8 kernel, which worked. I kept 6.11 just in case. However, when zypper upgraded to 6.12.9, I lost all video. I am using an older pc with an AMD chip to post here. Worse, my lock on 6.11 did not hold. It disappeared with the latest update.

So, this problem may be linked to 6.12.9 kernel.

Show
zypper locks
zypper se -si kernel-default

I may have to re-install TW since I have no video to check the status even in a terminal. I may have a live version around here somewhere to try to get that info.

You can’t boot with an older kernel via advanced options in GRUB?