Realtime chat

Can you add a real-time chat application so that we can get quick suggestions from users instead of posting responses and waiting for hours before we receive an answer.
Sometimes all we need to know is a little command for which we may need to wait a long time to get an answer.

It won’t make anything faster for you at least where replies from me are concerned. The reason you may be waiting for a while is because we are volunteers and people with normal lives, not helpdesk personnel rostered to answer your questions.

I understand that it is a community based effort ,but thought it can be quite helpful feature hence the suggestion

If you prefer that type of communication, then consider IRC

openSUSE:Communication channels - openSUSE

There are members who can be found on #opensuse for example.

Never used it myself though - too busy with other life commitments.

i had noticed those irc channels few months.
but irc feels kind of old - school and geeky

something similar to facebook chat would be awesome.

Start it :slight_smile:

I prefer the web-based forum communication. I can think,research, and edit in my own time before replying. If I really need to speak to someone about a Linux issue, I’m fortunate in having a few Linux-loving collegues at the end of a phone. Other than that Google is my friend.

FWIW:

openSuse Linux | Facebook

There are a number of IRC chat channels on freenode that provide technical Linux support, including #suse and also other support channels specific to factory, openSUSE’s Gnome, … etc …

An advantage of IRC chat is in addition to X window chat programs (such as xchat) there are various ascii programs that one can run to chat in a text mode if one is trapped in run level 3 for some reason, and needs help. ie. programs such as irssi and weechat.

openSUSE is on IRC openSUSE:IRC for newbies - openSUSE

On 03/04/2011 09:06 AM, vazhavandan wrote:
>
> Sometimes all we need to know is a little command for which we may need
> to wait a long time to get an answer.

instead of waiting, you could maybe just google it, or . . .


DenverD
CAVEAT: http://is.gd/bpoMD
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.0.11, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11

WHAT A COINCIDENCE !!! Just have a look at this.

|||||||| CHAT within Ubuntuforums ||||||||||| Instant Help !!! - Ubuntu Forums](http://ubuntuforums.org/showthread.php?t=1725972)

You are not alone !!! That guy’s proposal too was rejected. I personally like your idea.

That guy’s proposal too was rejected.

I did not read the Ubuntu-thread, but it was not rejected here. There are options to solve a problem in “realtime”, namely IRCs (which can also be used by fancy looking multimessengers, if one prefers that). There’s no need to spawn yet another chatroom.

Yes, but have a look back at what the OP said about IRCs. :slight_smile:

I remember that (“old-school and geeky”), that’s why I mentioned those newschool and rockin’ multimessengers. :slight_smile:

Yes, that is exactly what that guy was told.

On Tue, 12 Apr 2011 08:06:01 +0000, suse kid wrote:

> gropiuskalle;2322085 Wrote:
>> I did not read the Ubuntu-thread, but it was not rejected here. There
>> are options to solve a problem in “realtime”, namely IRCs (which can
>> also be used by fancy looking multimessengers, if one prefers that).
>> There’s no need to spawn yet another chatroom.
>
> Yes, that is exactly what that guy was told.

Makes sense to me - after all, duplicating effort costs resources, and
splits the pool of people helping out. There’s no need for the forums
team to compete with the IRC team, as the IRC team does an outstanding
job of providing that exact functionality and assistance.

I’ve seen communities where a second group is created in order to create
a ‘new’, ‘different’, or in some cases ‘differentiated’ experience using
the same basic technology, and in every case, the newly created community
has to draw expertise and an audience from the established community -
and ultimately, that is a failing proposition.

The real experts in providing that instant assistance already hang out on
IRC - so why would you want to attempt to dilute that pool of expertise?

Jim

Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

|||||||| CHAT within Ubuntuforums ||||||||||| Instant Help !!! - Ubuntu Forums

If even ubuntu forums/community(supposed to be friendly,big fan base or whatever) rejected the proposal,then it doesn’t stand a chance her i guess :slight_smile:
I am quite inclined to agree to the part of splitting up of resources between irc and chat is not good idea

Note:-btw i am not that guy in ubuntu,i cannot imagine changing OS every 6 months :-),precisely the only reason i stick with opensuse,also i will not forget the “STABLE” release part.
I love stable releases,not some wishy washy and flashy unstable alpha release version dubbed as the next release

The only thing that scores for new chat based technology is user friendliness and the “new” feeling whereas irc seems to be a like stalker’s paradise{feel part of it},no offense meant

On Wed, 13 Apr 2011 01:06:01 +0000, vazhavandan wrote:

>> |||||||| CHAT within Ubuntuforums ||||||||||| Instant Help !!! -
>> Ubuntu Forums
>
> If even ubuntu forums/community(supposed to be friendly,big fan base or
> whatever) rejected the proposal,then it doesn’t stand a chance her i
> guess :slight_smile:

You do know that’s a false dichotomy, right? :wink: Many users think the
openSUSE forums are quite a friendly place as well - but being friendly
doesn’t mean abandoning the principles of keeping things relatively
simple. :slight_smile:

> I am quite inclined to agree to the part of splitting up of resources
> between irc and chat is not good idea

I’m glad you can see why this isn’t something we’re likely to pursue. :slight_smile:

Jim

Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

I haven’t looked specifically at Facebook, but most CMS apps which support extending by installing application modules have or support IRC in an application module.

So, it’s usually not difficult to embed the IRC chat stream (maybe even a whole client) in the website.

IMO most Users don’t really understand or often care about the underlying technology (ie IRC vs Instant Messaging protocols vs SMS), they’re more impressed by how “gussied up” the app is.

In other words, hide the IRC particulars and to the User it’ll probably look “modern.”

IMO,
Tony