OpenSUSE Leap 15.0 stucked on the booting stage

[SP]

Dear sir/mam,

We’re using OpenSUSE Leap 15.0 . The Server was working well; after the restart, unexpectedly the server is strucking in the Leap stage .

Please find the snapshot and provide a permanent solution for us; we’re using this device for our organization’s Internal Server .

Note: This Server is very essential to our organization.

Regards,
Prakash S

[hcvv]

Hello and welcome to the openSUSE forums.

I hope you are aware of the fact that 15.0 is old and already a long time not supported. That will not say that people here will not try to help you, but I assume nobody here has a Leap 15.0 to compare with what you have and knowledge of the details of the past may also got lost from the memories of the people here.

[hcvv]

And don’t you get any text when you hit the Esc key?

[mrmazda]

With an installation so old it may simply be a victim of lack of periodic maintenance. One of the maintenance items is to ensure freespace on the / filesystem is kept adequate. It might be possible to select “Advanced” in the Grub menu and choose a rescue option. If it works, you may be able to check freespace, and make some freespace if there isn’t any left. If you still cannot boot by choosing an advanced option, you should be able to boot to your original installation media, or some other bootable Linux media, mount the / filesystem, then check it for, and if necessary make more, freespace, as well as check logs for error reports.

[SP]

Dear hcvv,

I hit these “Esc, Alt+ctrl+F1, F2 to F10” but they are not responding.

Alt+ctrl+del is working fine.

After restarting the system, the attached snapshot window was displayed.

[mrmazda]

Try one of the rescue or failsafe options from among the advanced options for 15.0. Are you able to boot and check freespace?

[SP]

Dear mrmazda,

Thanks for your advice. We’ll check and update ASAP.

[SP]

Dear all,

Thanks for all your support. The “snapshot” folder is occupied the server space. I’ve disabled that and increased the server drive size.

I’ve followed all your methods and resolved something, but my Server is only booting with Putty.
If restarted, my Server is stayed in this Leap state. Please suggest any method to view my server desktop.

Note: The Alt+ctrl+del command only works on this Leap state; other Alt+ctrl+F1, F2, etc these all the commands aren’t supported. In the Keyboard none of the keys are works in this Leap state, which make a very tragedy moment. This SERVER is very essential of our Organization.

[pavinjoseph]

@SP

This SERVER is very essential of our Organization.

If the machine is a server and it’s in your own words very essential then it shouldn’t have been this neglected. I don’t mean this in a snarky way but it is quite bad that the organization and people responsible for this let it happen due to mis-management and you should run it up the chain of command.

Now to fix the issue, we don’t really know what’s the cause of the issue.
Have you tried @mrmazda 's suggestion to boot into rescue mode from advanced options in the grub menu? That should at least get you a console output with errors of what’s going on:

# if you're able to use your root password for maintenance and get to a root shell
journalctl -p3 -b
systemctl --failed

[SP]

Dear pavinjoseph,

We’ve got an error message in the display “The disk space is a minimum of 500 MB”

We’ve cleared the unwanted files.

Note:

The Version of 15.0 takes snapshots at day by day, and after completing that process, the disk size reached its maximum; we’ve disabled the snapshot folder. At the same time, the disk size is defaultly set to 40 GB; we’re not able to increase that disk size manually.
The Server is working well, but the Desktop screen isn’t viewed after the Server is restart or turned ON.
FYI, the Server showed the Desktop after entering the password using Putty. Once Putty is closed, the Server is going to the same stage of LEAP.

Please suggest the solution for that Server is working as well.

Regards,
Prakash S