Opensuse 10.2 - HELP!

English Install/Boot/Login
1

Hi guys, good afternoon,

Could you please help me?

I’m having a problem with a Linux Server, this server runs the OpenSuse 10.2…

Since a few days ago, this server is “crashing”, but i don’t know whay!

I’ve checked the hardware status, with the SmartStart application of HP, this tool dont reported me any error!

In a Forum, here in Brazil, someone told me that could be the temperature of the CPU, but the machine stays in a room with air conditioned!

Before the machine crashes, I run the “top” command, to see if there is a proccess consuming to many CPU resource. Nothing weird…

saopaulx03:~ # top
top - 13:11:57 up 44 min, 3 users, load average: 0.08, 0.07, 0.53
Tasks: 90 total, 2 running, 88 sleeping, 0 stopped, 0 zombie
Cpu(s): 25.6%us, 3.3%sy, 0.0%ni, 70.4%id, 0.7%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 964008k total, 716400k used, 247608k free, 60968k buffers
Swap: 2096440k total, 0k used, 2096440k free, 455720k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
4745 wwwrun 24 0 63680 11m 3108 S 19.7 1.3 0:01.83 httpd2-prefork
2903 mysql 15 0 108m 17m 4320 S 9.0 1.9 0:04.72 mysqld
1 root 15 0 740 284 240 S 0.0 0.0 0:00.15 init
2 root RT 0 0 0 0 S 0.0 0.0 0:00.00 migration/0
3 root 34 19 0 0 0 S 0.0 0.0 0:00.05 ksoftirqd/0
4 root 10 -5 0 0 0 S 0.0 0.0 0:00.02 events/0
5 root 11 -5 0 0 0 S 0.0 0.0 0:00.00 khelper
6 root 12 -5 0 0 0 S 0.0 0.0 0:00.00 kthread
8 root 20 -5 0 0 0 S 0.0 0.0 0:00.00 xenwatch
9 root 20 -5 0 0 0 S 0.0 0.0 0:00.00 xenbus
11 root 10 -5 0 0 0 S 0.0 0.0 0:00.00 kblockd/0
12 root 10 -5 0 0 0 S 0.0 0.0 0:00.00 kacpid
78 root 20 -5 0 0 0 S 0.0 0.0 0:00.00 cqueue/0
80 root 17 -5 0 0 0 S 0.0 0.0 0:00.00 kseriod
113 root 25 0 0 0 0 S 0.0 0.0 0:00.00 pdflush
114 root 15 0 0 0 0 S 0.0 0.0 0:00.15 pdflush
115 root 20 -5 0 0 0 S 0.0 0.0 0:00.00 kswapd0
saopaulx03:~ #

Right now i just can’t boot the machine, after the GRUB screen a error shows up, saying:

CPU 0 Fatal Trap 18 error_code 0000

I have pretty sure that this problem doesn’t caused by a hardware failure… but by a logical problem…

I’ve trying to access the machine with a LIVE CD, but without success.

I’d like to post the /var/log/messages log here, but until the moment, i can’t access these log files!

Thanks!
Best regards

Ariel

2

Hi
Boot from the openSUSE 10.2 cd/dvd and run the memory check, does it
crash? This should put some load on it as well (just to further
eliminate any hardware issues).

10.2 is no longer supported, so you may be hard pressed to find a
software type fix if that is required.

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.29-0.1-default
up 7 days 1:27, 2 users, load average: 0.31, 0.14, 0.10
GPU GeForce 8600 GTS Silent - Driver Version: 190.18

3

On Thu, 27 Aug 2009 18:16:01 +0000, suporte aleris wrote:

> CPU 0 Fatal Trap 18 error_code 0000

This seems to be some sort of a software issue - if I’ve found the error
code properly, it’s essentially an integer division problem (probably a
divide by zero).

I’d second Malcom’s suggestion to boot from the install media and see if
you can run a memory test. If that doesn’t work, grab a copy of
memtest86 and give that a whirl.

If you can’t boot a liveCD, it may be a hardware fault as well.

Jim

–
Jim Henderson
openSUSE Forums Moderator

4

> In a Forum, here in Brazil, someone told me that could be the
> temperature of the CPU, but the machine stays in a room with air
> conditioned!

A system where the CPU cooling fan had stopped would still have serious
problems even in AC. Since the HP tools aren’t throwing errors I kind of
doubt it is hardware. Assuming those tools perform adequate hardware tests.
What about disk space? Are you low or out?

5

Hi guys,

We replaced the RAM memory…
Until now, the server is OK!

I think that this Thread can be closed!

6

Hi
Thanks for the feedback, glad your up and running again :slight_smile:

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.29-0.1-default
up 3 days 11:34, 2 users, load average: 0.03, 0.06, 0.07
GPU GeForce 8600 GTS Silent - Driver Version: 190.18