This is a puzzle.
Could you delete the 50-sound.conf file.
Then reboot. Do NOT yet go to YaST to configure the sound, but rather run the diagnostic script again and post the output here. I want to see the script output without that 50-sound.conf file in place that clearly has failed to configure your PC audio device. Post that web address/URL here please.
Then after running the script, while I am pondering the script, you could go to YaST hardware > sound and again try to configure your audio device.
I do note from the above script, your PC is a HP EliteBook 850 G4. Surfing I read that the G4 has a Conexant Hd Audio 11.39.2168.57. I can not find further detail on the audio Hardware codec. Nor can I find yet if GNU/Linux supports the Conexant Hd Audio 11.39.2168.57. However I do know that sometimes devices are referred to by names differently in MS-Windows than in GNU/Linux, so that ‘may’ be why I can’t find GNU/Linux information on that device. I note your post suggested a Series/C210 Series Chipset Family High Definition Audio Controller, but I don’t know if that is accurate as I can’t find any information surfing to confirm that.
You could check the HP BIOS to ensure sound is enabled in the BIOS (if there is such a control).
I checked inside the openSUSE 42.3 alsa-firmware.rpm file, and I don’t see any information on a C210, so installing alsa-firmware may not help - although you could try such as a speculative effort.
I’ve read also of users trying different special model option values. For example:
- when ‘nofixup’ is passed, the device-specific fixups in the codec parser are skipped.
- when
genericis passed, the codec-specific parser is skipped and only the generic parser is used.
I don’t know enough about sound to understand the significance of skipping the codec-specific parser or the generic parser. I have read of Ubuntu users with C210 audio codec claiming ‘model=generic’ worked for them. But I also read of different Ubuntu users who learned applying the audio codec ‘model=generic’ did not work and blocked their audio. So I have no specific suggestions there.
Lets see if the script gives anything with the 50-sound.conf file removed.
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