No sound

English Hardware
1

I am without sound in New PC

new-host:/home/sergio # head -n 1 /proc/asound/card0/codec*
Codec: Realtek ALC887-VD

But not this “Realtek” does not appear when I try to configure the sound card whit YaST
Please, thanks for your help.

2

I tried to install the Realtek driver, but there is an error with alsa


new-host:/home/sergio/Downloads/realTek/Rt-Linux-HDaudio-5.18/alsa-driver-RTv5.18/alsa # ./configureconfigure: loading site script /usr/share/site/x86_64-unknown-linux-gnu
checking for gcc... gcc
checking whether the C compiler works... yes
checking for C compiler default output file name... a.out
checking for suffix of executables... 
checking whether we are cross compiling... no
checking for suffix of object files... o
checking whether we are using the GNU C compiler... yes
checking whether gcc accepts -g... yes
checking for gcc option to accept ISO C89... none needed
checking for ranlib... ranlib
checking for a BSD-compatible install... /usr/bin/install -c
checking how to run the C preprocessor... gcc -E
checking for grep that handles long lines and -e... /usr/bin/grep
checking for egrep... /usr/bin/grep -E
checking for ANSI C header files... yes
checking for an ANSI C-conforming const... yes
checking for inline... inline
checking whether time.h and sys/time.h may both be included... yes
checking whether gcc needs -traditional... no
checking for current directory... /home/sergio/Downloads/realTek/Rt-Linux-HDaudio-5.18/alsa-driver-RTv5.18/alsa
checking cross compile... 
checking for directory with ALSA kernel sources... /home/sergio/Downloads/realTek/Rt-Linux-HDaudio-5.18/alsa-driver-RTv5.18
checking for directory with kernel source... Please install the package with full kernel sources for your distribution
or use --with-kernel=dir option to specify another directory with kernel
sources (default is /usr/src/linux).

Please, what should I do?

3

Hi sergelli

Please provide the chipset details for your hardware eg using hwinfo

/usr/sbin/hwinfo --sound

Did you read the audio_troubleshooting guide yet? Especially the section about running the ALSA diagnostic script, as that will yield definitive information needed to help progress this issue. Post the URL that it provides here so others can then review the uploaded content.

4

Thanks Ferrari, I will see audio_troubleshooting guide.

Follow the hwinfo


linux-nk5q:/home/sergio # /usr/sbin/hwinfo --sound
12: PCI 1b.0: 0403 Audio device                                 
  [Created at pci.366]
  Unique ID: u1Nb.E2yA1ceTa70
  SysFS ID: /devices/pci0000:00/0000:00:1b.0
  SysFS BusID: 0000:00:1b.0
  Hardware Class: sound
  Model: "Intel 6 Series/C200 Series Chipset Family High Definition Audio Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x1c20 "6 Series/C200 Series Chipset Family High Definition Audio Controller"
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x8445 
  Revision: 0x05
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0xfe400000-0xfe403fff (rw,non-prefetchable)
  IRQ: 32 (1576 events)
  Module Alias: "pci:v00008086d00001C20sv00001043sd00008445bc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=yes, avail=yes, need=no, active=unknown
linux-nk5q:/home/sergio #
5

And now? What do I do?

6

Your sound card is not that unusual and is normally supported by default – I also have the thing here on an Asus motherboard.
Have you checked YaST → Hardware → Sound?
Is the sound card detected and initialised?

  • Is Pulse Audio support enabled?
  • Always press ‘OK’ in YaST to ensure that the system configuration has been written.
  • Does it play the test sound included with YaST?
7

We’re still waiting on the diagnostic output that I requested back in post #2. Refer to the troubleshooting guide I linked to…

The diagnostic script is the one created by user wishie from IRC #alsa. For users with 1.0.17 of alsa or newer, it is included with alsa. To run, copy and past the line below with root permissions:
/usr/sbin/alsa-info.sh
Often the first time you run this script, it will note there is an update available, and ask if you wish to update. Select YES. If you are running this in a terminal/konsole with root permissions, the script will update. Then run the script a second time. When it is complete, it will pass you a URL. Take a look at the contents of the URL, as it passes to you useful information. Also keep a record of the URL provided by the script as it can come in useful for passing to others who are trying to assist you (on one of the forums, or on an IRC channel). Then go to the next step of this guide.

8

Wow…it’s very long
How to send this file ?

9

You didn’t read the instructions. It can be run so that it uploads the file to an online server and generates a URL that you post here. Then we can review it online.

10

Everyone, please be aware of this Leap 42.2 Beta 1 Bug Report: <https://bugzilla.opensuse.org/show_bug.cgi?id=996802>