no sound with sound blaster z

prudereid · December 14, 2018, 5:50pm

the sound card did work for 6 months on my old motherboard until it blew out .
i have a new motherboard : biostar b350gt5 and i can’t get sound to work . i
can get the sound card to work on win 7 . here is some info :

cat /proc/asound/cards
0 [Creative ]: HDA-Intel - HDA Creative
HDA Creative at 0xf7504000 irq 286



upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.64
!!################################

!!Script ran on: Fri Dec 14 16:24:24 UTC 2018


!!Linux Distribution
!!------------------

NAME="openSUSE Leap" ID="opensuse-leap" ID_LIKE="suse opensuse" PRETTY_NAME="openSUSE Leap 15.0" CPE_NAME="cpe:/o:opensuse:leap:15.0" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/"


!!DMI Information
!!---------------

Manufacturer:      BIOSTAR Group
Product Name:      B350GT5
Product Version:   
Firmware Version:  5.13
Board Vendor:      BIOSTAR Group
Board Name:        B350GT5


!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/AMDI0030:00/status      15
/sys/bus/acpi/devices/AMDIF030:00/status      15
/sys/bus/acpi/devices/PNP0103:00/status      15
/sys/bus/acpi/devices/PNP0303:00/status      15
/sys/bus/acpi/devices/PNP0501:00/status      15
/sys/bus/acpi/devices/PNP0A08:00/status      15
/sys/bus/acpi/devices/PNP0C01:00/status      15
/sys/bus/acpi/devices/PNP0C02:01/status      15
/sys/bus/acpi/devices/PNP0C02:03/status      15
/sys/bus/acpi/devices/PNP0C0C:00/status      11
/sys/bus/acpi/devices/PNP0C0F:00/status      11
/sys/bus/acpi/devices/PNP0C0F:01/status      11
/sys/bus/acpi/devices/PNP0C0F:02/status      11
/sys/bus/acpi/devices/PNP0C0F:03/status      11
/sys/bus/acpi/devices/PNP0C0F:04/status      11
/sys/bus/acpi/devices/PNP0C0F:05/status      11
/sys/bus/acpi/devices/PNP0C0F:06/status      11
/sys/bus/acpi/devices/PNP0C0F:07/status      11


!!Kernel Information
!!------------------

Kernel release:    4.12.14-lp150.12.25-default
Operating System:  GNU/Linux
Architecture:      x86_64
Processor:         x86_64
SMP Enabled:       Yes


!!ALSA Version
!!------------

Driver version:     k4.12.14-lp150.12.25-default
Library version:    
Utilities version:  1.1.5


!!Loaded ALSA modules
!!-------------------

snd_hda_intel


!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

Jack:
      Installed - Yes (/usr/bin/jackd)
      Running - No


!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Creative       ]: HDA-Intel - HDA Creative
                      HDA Creative at 0xf7504000 irq 286


!!PCI Soundcards installed in the system
!!--------------------------------------

08:00.0 Audio device: Creative Labs Sound Core3D [Sound Blaster Recon3D / Z-Series] (rev 01)


!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!-------------------------------------------------------

08:00.0 0403: 1102:0012 (rev 01)
    Subsystem: 1102:0010


!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
    align_buffer_size : -1
    bdl_pos_adj : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
    beep_mode : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
    enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
    enable_msi : -1
    id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
    index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
    jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
    model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
    patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
    pm_blacklist : Y
    position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
    power_save : 1
    power_save_controller : Y
    probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
    probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
    single_cmd : -1
    snoop : -1

deano_ferrari · December 15, 2018, 6:00am

Have you investigated the openSUSE Audio Troubleshooting Guide yet? You may need to share more complete diagnostic info via the alsa-info.sh diagnostic script mentioned in the guide. You can share the URL that it provides here for others to review further
Do either of these commands produce audible sound?

aplay -D hw:0,0 -vv /usr/share/sounds/alsa/test.wav

pasuspender -- aplay -D hw:0,0 -vv /usr/share/sounds/alsa/test.wav

If you can observe sound working at the ALSA layer, then it may be a PulseAudio issue. The first thing to try might be to get of any existing use configuration in ~/.config/pulse/

rm -rf ~/.config/pulse/

then logout and back in again. It will be recreated by PA again.

What does the following command report about the PA configuration?

pacmd list sinks

prudereid · December 15, 2018, 5:37pm

i started going through the sound guide and i can’t beileve that alsa-firmware did not get installed with everything
else . so now my sound is up and running . thanks very much for the help !

prudereid · December 16, 2018, 3:16am

i came back tonight and turned on the computer and the sound did not work again .
when i try to run " rcalsasound start " i get a command not found .

deano_ferrari · December 16, 2018, 8:58am

That has been deprecated for years. The relevant soundcard driver is loaded at boot anyway. (You could try unloading and re-loading the driver by hand.) Do the commands I gave in the last post produce audible sound?

prudereid · December 16, 2018, 4:08pm

no sound came out of the command line tests .

Default sink name: alsa_output.pci-0000_08_00.0.analog-stereo

prudereid · December 16, 2018, 6:38pm

well now i seem to have more problems . when booting up i get hangs . it is acting like the way the last motherboard died .
i am suspicious of the power supply . the voltages jump around a lot . the 12 volt rail is at 12.5 volts and the 5 volt rail is
at 5.4 volts . the unit is 12 years old . i am going to get a new one .

prudereid · December 17, 2018, 3:17pm

so i have a new power supply in with no problems . i went all the way through the sdb audio guide
and i still have no sound .

i ran this :


reidkb@linux-lzrq:~> lsof /dev/dsp* /dev/audio* /dev/mixer* /dev/snd/*
lsof: WARNING: can't stat() tracefs file system /sys/kernel/debug/tracing
      Output information may be incomplete.
lsof: status error on /dev/dsp*: No such file or directory
lsof: status error on /dev/audio*: No such file or directory
lsof: status error on /dev/mixer*: No such file or directory
COMMAND    PID   USER   FD   TYPE DEVICE SIZE/OFF  NODE NAME
pulseaudi 2716 reidkb   16u   CHR  116,2      0t0 22106 /dev/snd/controlC0
pulseaudi 2716 reidkb   23u   CHR  116,2      0t0 22106 /dev/snd/controlC0
pulseaudi 2716 reidkb   28u   CHR  116,2      0t0 22106 /dev/snd/controlC0

and despite the warning there is no /dev/dsp , /dev/audo or /dev mixer .

deano_ferrari · December 17, 2018, 8:00pm

I’m not sure what you were trying to demonstrate with that command. I get the same with my working card. The relevant device path is /dev/snd/

 ls -l /dev/snd/

Check amixer to make sure nothing muted perhaps. Then run the alsa-info.sh diagnostic, and share the link to the output it uploads to an online server so that it can be reviewed further.

prudereid · December 17, 2018, 9:33pm

after fiddling around with all the sound settings i could get my hands on , i did a cold boot
and now i have sound .

deano_ferrari · December 17, 2018, 9:58pm

Ok, good to read that you’ve got it working again. A bit too vague to guess at what config issue you had, but make sure you take notes about what configuration you needed to make to have audible sound, so that you don’t go round in circles with this.