No sound on Lenovo laptop with openSUSE Leap 15.5 KDE plasma

result of running alsa-info.sh

Hello everybody,
I am new to openSUSE. I have a Lenovo laptop with sound card from Intel. after some search I manage to install the sof driver and when playing sound either from an Audio-player or from the browser I can see the volume bar of the speaker floating. I believe the applications stream out the sound normally but the speaker fails to play it.

Can you help me locate the root cause? the sound analysis report attached.

Besides, I notices that the volume bar of my microphone does change when I make some noises, so the integrated microphone works perhaps.

Following is a screenshot showing that the volume bar of both speaker and microphone are active. But no sound is played

There’s multiple problems with the recent Lenovo laptops. Some have been recently patched in the kernel that are filtering through, some will need posting to Bugzilla. Unfortunately i cant read the output of alsa-info well enough to know or understand which yours is. I’m assuming the sound is fine over bluetooth?

https://lore.kernel.org/all/20240430163206.5200-1-tiwai@suse.de/
I don’t see your model on that list so i’m guessing it hasn’t been fixed yet.

Does SOF load fine for you? In my case it didn’t work because I have Intel ME disabled, but I also didn’t have Intel’s DSP enforced in BIOS and didn’t need SOF anyway.

I’d look up and down through dmesg to see if SOF reports anything not-ideal.


I don’t know how to fix this proper, but one idea is to disable Intel DSP and force traditional HDA; I doubt the BIOS would present a nice option for it up-front so that would involve dumping EFI variables and changing the Intel DSP option with setup_var (usually referenced when changing hidden BIOS settings).

Unfortunately, sound is not available in any form, neither through speaker nor through the bluetooth.
My laptop is a relatively new version released in 2022, named Lenovo Legion Y7000X.
I don`t know much about the sound card model it used :frowning:

You can share the hardware, driver, and sound server details with us using this command

inxi -Aa


Here is the info about my machine.

Rather than posting screen shots, it is preferred that you copy the output and use the pre-formatted text </> button to post as required.

The subsystem ID doesn’t match those referred to in the kernel link (post #2).

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Alder Lake PCH-P High Definition Audio Controller [8086:51c8] (rev 01)
	Subsystem: Lenovo Device [17aa:388e]

It may be that a bug report is required, but to start with please install

sudo zypper in pipewire-pulseaudio pulseaudio-utils

then restart your desktop, and run

pactl list sinks

Post the output here (using the </> button in the forum editor).

Hi, thank you all guys. However, I have decided quit from OpenSuse and try other OS.

In the past week I`ve been struggling get everything back to the right track but I have experienced many seveve problems on my laptop.

At first, the system got frozen when I try configuring Intel sound card as the default device in YaST. I have to forcely shutdown the laptop.

And later, somehow, the driver goes missing. Remember the screen capture I post before? Once I`ve got the volume bar showing but now it only shows “No output or Input Device found”.

Then I encountered problems in the firefox browser, it keeps crashing all the time. And when it does not crash, the system got frozen. To type these words I`ve tried several times and I have to type in a text file and copy it to the forum.

But anyway, OpenSuse is fantastic. I`ve read from the forum that the sound card issue is probably limited to the KDE desktop? Maybe I will reinstall the system with another desktop and give it another try, before I turn to Ubuntu or other OS that I am more familiar with.

Best not to use the YaST sound utility. It is deprecated and generally not needed for configuration in any case.

Well that could be due to a kernel or firmware related bug affecting your particular hardware.

I doubt that it has anything to do with the desktop environment at all.

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