No sound card detected on openSUSE Leap 15.6

English Hardware
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Hello! I am new this this forum and Linux in general. I just installed openSUSE Leap 15.6 on my laptop yesterday and for some odd reason, no sound card shows up. Does anyone know any potential solutions to this?

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One thing I forgot to mention is that when I go to YaST and go to sound settings, a sound card named “Intel Corporation” shows up but does not do anything and I cannot configure it.

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Nominally your sound card should be automatically detected and configured.

To figure out why it was not working for you, we typically need information on your sound card itself, and also on the sound driver (which is typically associated with the version of the kernel you are using in openSUSE LEAP-15.6).

Can you tell us the make of your laptop ? That might give us a hint in regards to this.

Or alternatively, can you, with your laptop connected to the internet, open a konsole or an xterm, and as a regular user type this command to run a diagnostic script:

/usr/sbin/alsa-info.sh

When prompted, select the “UPLOAD/SHARE” option. Let the script run to completion. When it completes it should say somethink like:

“Your ALSA information is located at http: // alsa-project.org/db/?f=somenumber. Please inform the person helping you.”

Please provide us that http location.

With that, we may be able to get a better assessment as to your laptop’s sound hardware, and also possibly some other sound related information, which ‘might’ help in assessing the sound problem.

Good luck and thanks for trying openSUSE LEAP GNU/Linux.

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Thanks for the reply. When I tried to run /usr/sbin/alsainfo.sh, I got the error message bash: /usr/sbin/alsainfo.sh: No such file or directory. However, in response to your original question, my laptop is a Dell Latitude 3450.

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Then you may be missing the ‘alsa-utils’ package. Install that and run the diagnostic utility as already explained.

The inxi command can be used to provide audio hardware and driver details…
inxi -Aa

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my apologies. I was too slow in updating a typo. If you look again, I corrected it and the command with root permissions is (note the hyphen):

/usr/sbin/alsa-info.sh

or alternatively as a regular user:

sudo /usr/sbin/alsa-info.sh

… and then follow instructions from previous post.

2 Likes
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The link that I got was http://alsa-project.org/db/?f=cbf342b5435545b414c19d0abd0b406c0110d0a4

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Thanks.

I note for the kernel:

k6.4.0-150600.23.17-default

and I note for the sound hardware:

Multimedia audio controller [0401]: Intel Corporation Raptor Lake-P/U/H cAVS [8086:51ca]

and I note for the dmesg:

[    6.683667] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
[    6.683670] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0
[    6.683674] sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
...
[    6.805309] sof-audio-pci-intel-tgl 0000:00:1f.3: error: sink MIXER1.0\xe0Z\xfe\x82\xe0\x93\xff\xff not found
...
[    6.805317] skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: topology: add_route failed: -22
[    6.805320] skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: topology: could not load header: -22
[    6.805428] sof-audio-pci-intel-tgl 0000:00:1f.3: error: tplg component load failed -22
[    6.805434] sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to load DSP topology -22
[    6.805437] sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: error at snd_soc_component_probe on 0000:00:1f.3: -22
[    6.805462] skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: failed to instantiate card -22

…

Those errors are then repeated about 260 seconds later (ie just over 4minutes later) which suggests you tried some sort of sound reconfiguration with yast ?

I also note for packages installed:

sof-firmware-2024.06-lp156.69.1.noarch

I am thinking thinking this could be a firmware issue? On my Lenovo (with TigerLake) I have a different firmware version, which works most (not all) of the time:

sof-firmware-2024.06-lp156.70.1.noarch

Can you check to see if there is a newer firmware version in yast software download?

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Sorry for the late response. As far as I can tell, there is no newer firmware version for sof-firmware.

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Quick little update on this. Randomly, a few minutes ago, my sound started working for about a minute. The only thing running when that happened was the Virtual Machine Manager (I was just experimenting with a Windows VM)

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