I want to install OTRS on openSuse 11.1
OTRS wants to install it in /opt/otrs but the website people need to access OTRS is in : /srv/www/vhosts/****************.nl/httpdocs/helpdesk
is there a way to trick OTRS or a way to make a kind of mapping??
Yes i know what OTRS is and i have seen the term symbolic links.
The problem is i’am very new to linux (not to windows).
i have read about symbolic links but i can’t find good documentation about
how the work and how to make them.
But now i have hope you are going to teach me.
thanks in advance,
i’am answering in english because of the forum
On 03/21/2011 08:06 PM, paulmoo wrote:
> I want to install OTRS on openSuse 11.1
sorry i can’t answer your question (never heard of OTRS before) but i
wonder if you realize that openSUSE 11.1 has past its end of life…
i also wonder if maybe you are using enterprise version, SUSE
Enterprise Linux Server version 11 SP1 which is supported…but,
over at forums.novell.com
you are, of course welcome to hang out here and see if a OTRS guru
[NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.1.8, nVidia
173.14.28 3D, Athlon 64 3000+]
“It is far easier to read, understand and follow the instructions than
to undo the problems caused by not.” DD 23 Jan 11
I back @DeverD in his remark that openSUSE 11.2 is not supported anymore. 11.2, 11.3 and 11.4 are supported. Thus better go for one of them before hanging all whistles and bells unto it.
I guess that you better follow @malcolmlewis because that is a simple configuration inside Apache and thus better then doing all sorts of tricks.
A symbolic link is a special file type. The contents of this file is the specification (path and name) of another file. When someone refers to that symbolic link, the system then knows that the read/write/whatever shouud go to the “real” file.
First I create a directory for this test and then I make it my working directory.
Then I create the file noot with the contents “aap”.
Then I show the contents of the directory, exectly what you would expect (I hope).
Then I create the symbolic link with* ln -s*. mies is now a symbolic link to noot.
And the list shows it.
When I output mies, I get the contents of noot.
Same of course when I output noot itself.
This is of course very simple, but you could e.g. link /srv/www/vhosts/**************.nl/httpdocs/helpdesk to /opt/otrs/helpdesk.
But I repeat that proper configuration of Apache is to be preferred.