My internet randomly disconnects on openSUSE tumbleweed on KDE Plasma 6

ilusha228 · October 19, 2024, 3:26am

I read the other posts, but nothing seems to work. I use Tenda as my Wi-Fi, on my phone it works great, but on my laptop it disconnects randomly, only rebooting helps. I used Fedora 40 as my previous distro. Can anyone please help me?

marel · October 19, 2024, 8:33am

Welcome, we do not know what you tried so please post here what you did exactly tried, command used and the output you got. Use the Preformatted text button (</>, Ctrl-E) to format things.

WiFi random disconnects are very often not due to software or settings but the wireless connection having problems with range/attenuation or interference. Bluetooth and Wifi (on 2.4 Ghz) are more often problematic.

ilusha228 · October 20, 2024, 8:25am

I tried installing iwd(sudo zypper install iwd), rebooting network manager and inputting the cloned MAC address. Btw I use asus vivobook E410KA if that helps

marel · October 20, 2024, 8:38am

Wi-Fi 5(802.11ac) (Dual band) 1*1 + Bluetooth® 5.1 Wireless Card

1x1 means only one antenna, that mean placement is more important especially if the RSSI is low.

Are you using Bluetooth?

Can you share the output of “nmcli dev wifi”, leave out or change the MAC addresses (BSSID’s) for better privacy.

ilusha228 · October 20, 2024, 11:47am

Yes, I am using Bluetooth and the output of the command is
ilusha228@opensuseilusha228:~> nmcli dev wifi
IN-USE BSSID SSID MODE CHAN RATE SIGNAL BARS SECURITY

  C8:3A:35:03:A3:61  Tenda52              Infra  9     405 Mbit/s  95      ▂▄▆█  WPA1 WPA2 
  C8:3A:35:03:A3:65  Tenda52_5G           Infra  44    405 Mbit/s  72      ▂▄▆_  WPA1 WPA2 
  E0:1D:3B:DB:D5:30  WIFI-54-1            Infra  6     130 Mbit/s  70      ▂▄▆_  WPA1 WPA2 
  F8:64:B8:E1:2F:DA  RT-5GPON-2FD8        Infra  36    540 Mbit/s  70      ▂▄▆_  WPA1 WPA2 
  74:DA:DA:D0:CC:C4  GoodLine 54 2.4G     Infra  13    270 Mbit/s  49      ▂▄__  WPA2      
  F8:F0:82:FC:19:8D  Goodline _51         Infra  4     270 Mbit/s  35      ▂▄__  WPA2      
  28:3B:82:46:D1:D8  ttk58-83             Infra  9     270 Mbit/s  35      ▂▄__  WPA1 WPA2 
  C8:C4:65:CD:71:58  RT-GPON-7152         Infra  3     130 Mbit/s  34      ▂▄__  WPA1 WPA2 
  58:D5:6E:85:C9:B3  Goodline 50 58 2.4G  Infra  11    270 Mbit/s  32      ▂▄__  WPA2      
  F4:E5:78:C3:13:61  RT-GPON-1361         Infra  1     270 Mbit/s  29      ▂___  WPA1 WPA2 
  28:3B:82:7A:41:B8  DIR-806A-41b6        Infra  13    270 Mbit/s  29      ▂___  WPA2      
  F0:B4:D2:2F:92:0A  Goodline 44 2.4g     Infra  1     270 Mbit/s  24      ▂___  WPA2      
  9C:9D:7E:CB:AE:72  Xiaomi_AE71          Infra  10    130 Mbit/s  24      ▂___  WPA1 WPA2 
  16:EB:B6:29:80:38  --                   Infra  5     130 Mbit/s  22      ▂___  WPA1 WPA2 
  F8:F0:82:FC:19:8E  Goodline_51-5GHZ     Infra  52    270 Mbit/s  22      ▂___  WPA2      
  48:EE:0C:C3:E5:E0  goodline3333         Infra  1     130 Mbit/s  20      ▂___  WPA2      
  FA:F0:82:50:22:00  Wive-NG-MT           Infra  5     270 Mbit/s  20      ▂___  WPA2      
  10:BE:F5:6F:3A:BC  GoodLine-9296        Infra  13    130 Mbit/s  20      ▂___  WPA1 WPA2 
  F8:F0:82:F2:47:63  Goodline 45          Infra  11    270 Mbit/s  19      ▂___  WPA2      
  0C:0E:76:F4:EB:42  DIR-806A             Infra  13    270 Mbit/s  17      ▂___  WPA2

marel · October 20, 2024, 12:48pm

Using Bluetooth in combination with Wifi-2G is asking for problems.

I see there is also Tenda52_5G, try connecting to that instead of Tenda52 and if it is Bluetooth related your problems will be gone.

ilusha228 · October 20, 2024, 4:45pm

No, it didn’t fix the problem. Btw when it disconnects, all networks disappear

Sauerland · October 20, 2024, 4:49pm

Do you get any errors in the journal?

marel · October 20, 2024, 7:55pm

So what did you do? Connect using Tenda52_5G?

ilusha228 · October 21, 2024, 3:06am

The systemd journal?

ilusha228 · October 21, 2024, 3:12am

Yes, I did, but all networks disappeared when I was connected to Tenda52 and Tenda52_5G

marel · October 21, 2024, 6:07am

How can you be connected to both Tenda52 and Tenda52_5G ??

All networks disappearing is not a problem, I still think your best option is to get 5G running.

ilusha228 · October 21, 2024, 11:07am

I meant all networks disappeared on Tenda52 as well.

marel · October 21, 2024, 6:24pm

So is your connection working on Tenda52_5G?

ilusha228 · October 22, 2024, 1:22am

No, it still disconnects

marel · October 22, 2024, 6:06pm

If you disable Bluetooth, does it still disconnect?

Can you share the susepaste url for:

sudo journalctl -b --unit=NetworkManager | susepaste -e 10080

ilusha228 · October 23, 2024, 2:20am

ilusha228@opensuseilusha228:~> sudo journalctl -b --unit=NetworkManager | susepaste -e 10080
[sudo] password for root:
Pasted as:
openSUSE Paste
Failed to get path for session ‘3
4’: No session ‘3
4’ known
Graphics server not found. Copying to clipboard is not possible.

ilusha228 · October 23, 2024, 3:53am

Yes, it still disconnects

Sauerland · October 23, 2024, 6:59am

Post:
inxi -Nxxx

barkoslo · October 23, 2024, 7:52am

You might be facing an issue with the in-kernel driver, similar to what I experienced with my RTL88x2BU. I had to build the driver from source, blacklist the in-kernel one, and install the driver from source. After doing that, my WiFi has been working continuously without issues.