LEAP 15.1 - General failure - sata computer interface or hdd failure

English Hardware
1

Hello.

First best wishes to every body.

I got a lot of error :

janv. 05 18:42:27 localhost kernel: ata1.00: exception Emask 0x10 SAct 0x7fde403f SErr 0x400100 action 0x6 frozen
janv. 05 18:42:27 localhost kernel: ata1.00: irq_stat 0x08000000, interface fatal error
janv. 05 18:42:27 localhost kernel: ata1: SError: { UnrecovData Handshk }
janv. 05 18:42:27 localhost kernel: ata1.00: failed command: READ FPDMA QUEUED
janv. 05 18:42:27 localhost kernel: ata1.00: cmd 60/01:00:1d:02:35/00:00:0c:00:00/40 tag 0 ncq dma 512 in
                                             res 50/00:08:b8:a5:8a/00:00:42:00:00/40 Emask 0x10 (ATA bus error)
janv. 05 18:42:27 localhost kernel: ata1.00: status: { DRDY }
janv. 05 18:42:27 localhost kernel: ata1.00: failed command: READ FPDMA QUEUED
janv. 05 18:42:27 localhost kernel: ata1.00: cmd 60/08:08:b8:a1:8c/00:00:08:00:00/40 tag 1 ncq dma 4096 in
                                             res 50/00:08:b8:a5:8a/00:00:42:00:00/40 Emask 0x10 (ATA bus error)
janv. 05 18:42:27 localhost kernel: ata1.00: status: { DRDY }
janv. 05 18:42:27 localhost kernel: ata1.00: failed command: READ FPDMA QUEUED
janv. 05 18:42:27 localhost kernel: ata1.00: cmd 60/08:10:38:84:5a/00:00:0e:00:00/40 tag 2 ncq dma 4096 in
                                             res 50/00:08:b8:a5:8a/00:00:42:00:00/40 Emask 0x10 (ATA bus error)
janv. 05 18:42:27 localhost kernel: ata1.00: status: { DRDY }
janv. 05 18:42:27 localhost kernel: ata1.00: failed command: READ FPDMA QUEUED
janv. 05 18:42:27 localhost kernel: ata1.00: cmd 60/08:18:28:64:3b/00:00:15:00:00/40 tag 3 ncq dma 4096 in
                                             res 50/00:08:b8:a5:8a/00:00:42:00:00/40 Emask 0x10 (ATA bus error)
janv. 05 18:42:27 localhost kernel: ata1.00: status: { DRDY }
janv. 05 18:42:27 localhost kernel: ata1.00: failed command: WRITE FPDMA QUEUED
janv. 05 18:42:27 localhost kernel: ata1.00: cmd 61/98:20:60:89:ba/07:00:30:00:00/40 tag 4 ncq dma 995328 out
                                             res 50/00:08:b8:a5:8a/00:00:42:00:00/40 Emask 0x10 (ATA bus error)
......................
......................
......................
janv. 05 18:42:29 localhost kernel: ata1.00: status: { DRDY }
janv. 05 18:42:29 localhost kernel: ata1.00: failed command: READ FPDMA QUEUED
janv. 05 18:42:29 localhost kernel: ata1.00: cmd 60/08:70:28:64:3b/00:00:15:00:00/40 tag 14 ncq dma 4096 in
                                             res 50/00:08:b8:a1:8c/00:00:08:00:00/40 Emask 0x10 (ATA bus error)
janv. 05 18:42:29 localhost kernel: ata1.00: status: { DRDY }
janv. 05 18:42:29 localhost kernel: ata1.00: failed command: READ FPDMA QUEUED
janv. 05 18:42:29 localhost kernel: ata1.00: cmd 60/08:78:38:84:5a/00:00:0e:00:00/40 tag 15 ncq dma 4096 in
                                             res 50/00:08:b8:a1:8c/00:00:08:00:00/40 Emask 0x10 (ATA bus error)
janv. 05 18:42:29 localhost kernel: ata1.00: status: { DRDY }
janv. 05 18:42:29 localhost kernel: ata1.00: failed command: READ FPDMA QUEUED
janv. 05 18:42:29 localhost kernel: ata1.00: cmd 60/08:80:b8:a1:8c/00:00:08:00:00/40 tag 16 ncq dma 4096 in
                                             res 50/00:08:b8:a1:8c/00:00:08:00:00/40 Emask 0x10 (ATA bus error)
janv. 05 18:42:29 localhost kernel: ata1.00: status: { DRDY }
janv. 05 18:42:29 localhost kernel: ata1.00: failed command: READ FPDMA QUEUED
janv. 05 18:42:29 localhost kernel: ata1.00: cmd 60/01:f0:20:02:35/00:00:0c:00:00/40 tag 30 ncq dma 512 in
                                             res 50/00:08:b8:a1:8c/00:00:08:00:00/40 Emask 0x10 (ATA bus error)
janv. 05 18:42:29 localhost kernel: ata1.00: status: { DRDY }

And it take long time to access login.

Is it a hardware failure of the laptop or a failure of the HDD
Any help is welcome

2

I must say that this concern a laptop, so no cable problem.

3

I would guess that it is a failure of the HDD. Or, more specifically, a failure of the electronics in the interface build into the drive. It does not look like a surface failure (bad sectors). It looks like a logic failure somewhere.

If you have a DVD drive and a bootable DVD or CD, you might test that. If there is a failure on the laptop itself, or the sata interface on the laptop, that would probably also affect using a DVD.

4

This a dualboot system with a 240Gb SSD, 1 To HDD
Windows 10 was installed first ( with its efi partition ) on the SSD
Leap 15.1 was installed after.

Windows 10 , leap 15.1 ‘/’, a complete virtual leap 15.1 system, a complete virtual windows 10 system are on the SSD
Other leap stuff are on the HDD.

Here are leap partitions which are mounted on the failure HDD (sda)


/home                 /dev/sda17     xfs       35G      268M       34G      1%  /home               /home             
/local                 /dev/sda7     xfs       33G       68M       33G      1%  /local              /local            
/srv                   /dev/sda8     xfs       65G       99M       65G      1%  /srv                /srv              

Plus the leap /boot/efi partition

When the system boot directly to windows 10 ( In this case the HDD is not visible from the bios menu. ) I have to boot on a usb stick
In this case I boot from a full leap bootable USB stick via the bios menu (F2 during power on).
Then in the grub menu I can choose to boot to leap from HDD (successfully) or boot to windows 10 from SSD (successfully).

5

Disk with this sort of failure will sometimes work for a while after a cold boot, Then, as everything heats up, the failure shows up.

6

Hi
Is the HDD in a caddy in place of the DVD?

A SSD/HDD can still move a little if the laptop has been dropped/bumped heavily and the mounting screws not tight etc. Some laptops have a small cable from the M/B to the HDD, these can get damaged…

Pull the drives and clean the contacts and remount.

7

As far as I know, the laptopn was not dropped or bumped.
I have remove and reinstall the HDD so it is supposed to stand correctly.
I have not seen any cable. The sata connectors seems to be welded to the motherboard like the ram.

I have bought a new hdd by amazon.
I will give news in a few days.

Thank you.

8

What hardware do you have (SSD, CPU, MoBo)?
Is it Samsung SATA SSD?

9

It is a HDD
HGST 7200rpm
type 7K1000-1000 HTS721010A9E630
PN:0J30563

10

Changing to a new HDD, No more problem.

Thank you to everybody for helping.

11

7200 rpm HDDs are not recommended for a laptops due to overheating.
If you need more speed then use SSD instead.

12

Yes but I am not John Davison Rockefeller.