Laptop crashes while reducing brightness...

So this is a weird problem I’m facing, when ever i reduce my brightness of my laptop screen with the button (F4) on my keyboard, my system crash…leaves some pink pixelated stuff and then I have to hard reset it. But surprisingly this happens only when I click down the button more then 3 times at a stretch, meaning, if I want to dim down and I click the button 4-5 times it crashes, but if i click like 2 times and wait few seconds and again click 2 times it doesn’t crash. This is so strange. My laptop doesn’t dim down if I keep pressing the key, it dims down on the click. This is really annoying, this is some kinda bug or just maybe some faulty driver of my GPU? A solution to this would be great. I will include all info below, if you’re not understanding what I meant, feel free to ask for a video. I don’t mind showing what exactly is happening.

Laptop: Dell Inspiron 1564

OS: openSUSE 12.1 (Gnome)

GPU: ATI Mobility Radeon HD 4300

Driver: AMD CatalystTM Display Driver 12.6 (64 bit version)

havock07 wrote:

>
> So this is a weird problem I’m facing, when ever i reduce my brightness
> of my laptop screen with the button (F4) on my keyboard, my system
> crash…leaves some pink pixelated stuff and then I have to hard reset
> it. But surprisingly this happens only when I click down the button more
> then 3 times at a stretch, meaning, if I want to dim down and I click
> the button 4-5 times it crashes, but if i click like 2 times and wait
> few seconds and again click 2 times it doesn’t crash. This is so
> strange. My laptop doesn’t dim down if I keep pressing the key, it dims
> down on the click. This is really annoying, this is some kinda bug or
> just maybe some faulty driver of my GPU? A solution to this would be
> great. I will include all info below, if you’re not understanding what I
> meant, feel free to ask for a video. I don’t mind showing what exactly
> is happening.
>
> Laptop: Dell Inspiron 1564
>
> OS: openSUSE 12.1 (Gnome)
>
> GPU: ATI Mobility Radeon HD 4300
>
> Driver: AMD CatalystTM Display Driver 12.6 (64 bit version)
>
>
The latest Driver for ATI Mobility Radeon HD 4300 is 12.4. 12.6 is not for
HD 4300,

Heinz

Are you sure, because…

When I go to download the driver from here ----> AMD Graphics Drivers & Software – Download the latest drivers for your graphics products

Here are the options I select!

  • Select the type of system that you have: Notebook Graphics
  • Select the product family your product belongs to: *** Radeon HD series***
  • Select your product: Mobility Radeon HD 4xxx series
  • Select the supported operating system that you have: Linux x86_64

After selecting those option, I get a driver version 12.6 as the download. I guess all my values are right.

havock07 wrote:

>
> Heinz Dittmar;2476850 Wrote:
>>
>> The latest Driver for ATI Mobility Radeon HD 4300 is 12.4. 12.6 is not
>> for
>> HD 4300,
>>
>> Heinz
>
> Are you sure, because…
>
> When I go to download the driver from here ----> ‘AMD Graphics Drivers
> & Software – Download the latest drivers for your graphics products’
> (http://support.amd.com/us/gpudownload/Pages/index.aspx)
>
> Here are the options I select!
>
>
>
> - Select the type of system that you have: -Notebook Graphics-
> - Select the product family your product belongs to: - Radeon HD
> series-

> - Select your product: -Mobility Radeon HD 4xxx series-
> - Select the supported operating system that you have: -Linux
> x86_64-

>
>
> After selecting those option, I get a driver version 12.6 as the
> download. I guess all my values are right.
>
>
New:
http://support.amd.com/us/kbarticles/Pages/catalyst126legacyproducts.aspx

Heinz

havock07 wrote:

>
> Heinz Dittmar;2476850 Wrote:
>>
>> The latest Driver for ATI Mobility Radeon HD 4300 is 12.4. 12.6 is not
>> for
>> HD 4300,
>>
>> Heinz
>
> Are you sure, because…
>
> When I go to download the driver from here ----> ‘AMD Graphics Drivers
> & Software – Download the latest drivers for your graphics products’
> (http://support.amd.com/us/gpudownload/Pages/index.aspx)
>
> Here are the options I select!
>
>
>
> - Select the type of system that you have: -Notebook Graphics-
> - Select the product family your product belongs to: - Radeon HD
> series-

> - Select your product: -Mobility Radeon HD 4xxx series-
> - Select the supported operating system that you have: -Linux
> x86_64-

>
>
> After selecting those option, I get a driver version 12.6 as the
> download. I guess all my values are right.
>
>
Is this amd-driver-installer-12.6-legacy-x86.x86_64.run ???
I guess,
Heinz

Yes it is.

havock07 wrote:

>
> Heinz Dittmar;2476863 Wrote:
>>
>> Is this amd-driver-installer-12.6-legacy-x86.x86_64.run ???
I have now installed with the Script from http://www.sebastian-siebert.de/.
Thad worked fine on my Laptop Asus V1V. Fn-Key for brightness worked fine.
Check that the old fglrx… -Software is deleted.
I guess,
Heinz

I did a clean install of openSUSE, seems like I still have the problem. Just wondering , what is “xorg-x11-driver-video-radeonhd” , saw this in YaST and it’s installed for me. Should I remove this before I proceed to install the driver (AMD Catalyst 12.6 Beta Driver for Linux® x86 and Linux x86_64)??

havock07 wrote:

>
> I did a clean install of openSUSE, seems like I still have the problem.
> Just wondering , what is “xorg-x11-driver-video-radeonhd” , saw this in
> YaST and it’s installed for me. Should I remove this before I proceed to
> install the driver (AMD Catalyst 12.6 Beta Driver for Linux® x86 and
> Linux x86_64)??
For the brightness worked with Fn-Key’s for my Laptop have in
/boot/grub/menu.lst extra acpi_osi=Linux acpi_backlight=vendor as boot
parameter. Only with this parameter worked Fn-Key from my Laptop.
I guess,
Heinz

Actually I ran Memtest86+ over night (7-8 hrs), and this problem seemed to have vanished :slight_smile:
I’m not sure how many passes was completed during that course, but I actually didn’t get an error too while running Memtest86+ (no faults were found by Memtest86+)