Hi!
I have a brand new HP ProBook 640 G8 Core i7 that won’t detect the HDMI output. Nothing happens when I connect an external monitor. The only way to get the monitor to show anything is to connect it before boot, power on and quicky close the lid. The resulution is then fixed at 1920x1080. Still, the display settings indicate that OpenSUSE thinks it is using the internal display so I guess something is going on in the hardware.
I have run a number of commands to hopefully show relevant information:
uname -a
Linux localhost.localdomain 5.3.18-lp152.63-default #1 SMP Mon Feb 1 17:31:55 UTC 2021 (98caa86) x86_64 x86_64 x86_64 GNU/Linux
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lsmod |grep i915
i915 2379776 0
i2c_algo_bit 16384 1 i915
drm_kms_helper 229376 1 i915
drm 544768 2 drm_kms_helper,i915
video 53248 1 i915
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xrandr
No protocol specified
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 1920 x 1080, current 1920 x 1080, maximum 1920 x 1080
default connected primary 1920x1080+0+0 0mm x 0mm
1920x1080 77.00*
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xrandr --listproviders
No protocol specified
xrandr: Failed to get size of gamma for output default
Providers: number : 0
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randr --listmonitors
No protocol specified
xrandr: Failed to get size of gamma for output default
Monitors: 1
0: +*default 1920/508x1080/286+0+0 default
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lspci -k -s 00:02.0
00:02.0 VGA compatible controller: Intel Corporation Iris Xe Graphics (rev 01)
Subsystem: Hewlett-Packard Company Device 87ea
Kernel modules: i915
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inxi -Ga
Graphics: Device-1: Intel Iris Xe Graphics vendor: Hewlett-Packard driver: N/A bus ID: 00:02.0 chip ID: 8086:9a49
Device-2: Quanta type: USB driver: uvcvideo bus ID: 3-2:2 chip ID: 0408:5348 serial: 01.00.00
Display: x11 server: X.Org 1.20.3 compositor: kwin_x11 driver: N/A note: display driver n/a
unloaded: fbdev,modesetting,vesa alternate: intel display ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") s-diag: 583mm (23")
Monitor-1: default res: 1920x1080 hz: 77
OpenGL: renderer: llvmpipe (LLVM 9.0.1 256 bits) v: 3.3 Mesa 19.3.4 compat-v: 3.1 direct render: Yes
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glxinfo -B
No protocol specified
name of display: :0
display: :0 screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
Vendor: VMware, Inc. (0xffffffff)
Device: llvmpipe (LLVM 9.0.1, 256 bits) (0xffffffff)
Version: 19.3.4
Accelerated: no
Video memory: 15688MB
Unified memory: no
Preferred profile: core (0x1)
Max core profile version: 3.3
Max compat profile version: 3.1
Max GLES1 profile version: 1.1
Max GLES[23] profile version: 3.1
OpenGL vendor string: VMware, Inc.
OpenGL renderer string: llvmpipe (LLVM 9.0.1, 256 bits)
OpenGL core profile version string: 3.3 (Core Profile) Mesa 19.3.4
OpenGL core profile shading language version string: 3.30
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL version string: 3.1 Mesa 19.3.4
OpenGL shading language version string: 1.40
OpenGL context flags: (none)
OpenGL ES profile version string: OpenGL ES 3.1 Mesa 19.3.4
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.10
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hwinfo --gfxcard
21: PCI 02.0: 0300 VGA compatible controller (VGA)
[Created at pci.386]
Unique ID: _Znp.MVFeoxkWXQB
SysFS ID: /devices/pci0000:00/0000:00:02.0
SysFS BusID: 0000:00:02.0
Hardware Class: graphics card
Device Name: "Onboard IGD"
Model: "Intel UHD Graphics"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x9a49 "UHD Graphics"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x87ea
Revision: 0x01
Memory Range: 0x6002000000-0x6002ffffff (rw,non-prefetchable)
Memory Range: 0x4000000000-0x400fffffff (ro,non-prefetchable)
I/O Ports: 0x3000-0x303f (rw)
Memory Range: 0x000c0000-0x000dffff (rw,non-prefetchable,disabled)
IRQ: 255 (no events)
Module Alias: "pci:v00008086d00009A49sv0000103Csd000087EAbc03sc00i00"
Driver Info #0:
Driver Status: i915 is active
Driver Activation Cmd: "modprobe i915"
Config Status: cfg=no, avail=yes, need=no, active=unknown
Primary display adapter: #21
Hope anyone knows what is wrong.
Thanks in advance,
Gunnar
