HP printers (deskjet 2700 series) + Tumbleweed = not printing (no paper coming out)

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1

As above.

some info:

  • I have no problems printing from my Macbook.

  • When I entered the IP address of the printer (I got the IP from my Macbook), I was given 2 options: “JetDirect” and “Deskjet 2700 series”. I can only add “Deskjet 2700 series”. When adding “JetDirect”, it was failing

  • After installing “Deskjet 2700 series”, I was prompted to install “hplip-hpijs”. I successfully installed this. I tried installing via zypper and Software (GUI app). I rebooted my desktop after installing “hplip-hpijs”

  • I tried printing a PDF and the built-in test page. In both instances, nothing came out of the printer.

  • I also tried printing via the test page feature in YAST2 - Printer and http://localhost:631/. No paper came out.

  • I looked at /var/log/cups/access_log I can see these messages
localhost - - [12/May/2025:11:38:59 +0930] "POST /admin/ HTTP/1.1" 401 0 - -
localhost - root [12/May/2025:11:38:59 +0930] "POST /admin/ HTTP/1.1" 200 50389 CUPS-Add-Modify-Printer successful-ok
localhost - - [12/May/2025:11:39:09 +0930] "POST /printers/DeskJet-2700 HTTP/1.1" 200 362 Create-Job successful-ok
localhost - - [12/May/2025:11:39:09 +0930] "POST /printers/DeskJet-2700 HTTP/1.1" 200 504 Send-Document successful-ok
  • I looked at /var/log/cups/error_log I can see these messages
W [12/May/2025:11:38:59 +0930] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'DeskJet-2700-Gray..\' already exists
W [12/May/2025:11:38:59 +0930] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'DeskJet-2700-RGB..\' already exists

Any ideas on how to investigate the problem?

2

These messages can be ignored and don’t relate to the issue you describe in any case.

Share the current printer status, configured URI, and the PPD configuration:

lpstat -t

sudo egrep -i "name|model|filter" /etc/cups/ppd/*

Usually, no sign of printer activity (unless offline or disabled for some reason) can be a symptom of bad (=incompatible) configuration. CUPS can be put into a more verbose reporting state with

sudo cupsctl --debug-logging

Once a print job is attempted, there will be a lot more logging that can be examined. If no errors are evident, then the printer probably received incompatible commands and data, and thus discarded the job.

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3

This post should help you getting CUPS configured for your printer (using hp-plugin and hplip) from a terminal.

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4

here’s the result of lpstat and egrep => HP printing in Linux - Pastebin.com

I’ll check out the link you provided below. Thanks!

5

I heard the magic sound coming out of my printer. THANK YOU! <3

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