HP Officejet 4500 wireless

English Hardware
1

I got the printer setup so that it prints, even wirelessly. What I am unable to do is get it to work with xsane. hp-setup is completely useless. It doesn’t even see my printer. Not on USB. Not on the network, and not wireless. I had to use YaST Printer to set it up. HPLIP is 3.10.5 downloaded directly from the hplip site.

>/usr/lib/cups/backend/hp
direct hp “Unknown” “HP Printer (HPLIP)”

lsusb reveals
[43752.905073] usb 2-4: new high speed USB device using ehci_hcd and address 11
[43753.037952] usb 2-4: New USB device found, idVendor=03f0, idProduct=2e12
[43753.037964] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[43753.037969] usb 2-4: Product: Officejet 4500 G510n-z
[43753.037973] usb 2-4: Manufacturer: HP
[43753.037977] usb 2-4: SerialNumber: CN054H808J05HR
[43753.038139] usb 2-4: configuration #1 chosen from 1 choice
[43753.039410] usblp0: USB Bidirectional printer dev 11 if 1 alt 0 proto 2 vid 0x03F0 pid 0x2E12

yet the hp-setup doesn’t see the usb.
I have followed this page How to check my printer connection in Linux | HPLIP Knowledge Base and everything checks out till the end, then it doesn’t match. Which is this;
>/usr/lib/cups/backend/hp
direct hp “Unknown” “HP Printer (HPLIP)”

I tried using YaST Scanner to configure the scanner. I got it to where it detects the scanner, and is in edit mode, but even when I do edit it, it doesn’t work.

2

Just to bring some closure to this.
I took back the Officejet 4500 wireless and exchanged it for the Officejet 6500. The 6500 is not wireless, but everything worked properly out of the box.

3

Glad to read the Officejet 6500 is working for you.

I have wireless scanning working on my HP All-In-One Premium C309a with openSUSE-11.2. I use xsane. I used yast to setup (where I believe YaST called hplip’s hp-setup). In my case I simply entered the printer/scanner’s IP address and it worked. I did not insist on YaST/hp-setup having to find the ip itself. Once setup I did not have to setup again.

4

In the case of the 4500 wireless, the usb id was wrong. I don’t know if it’s a bug with hplip or what. With the 6500, it was easy. No issues at all.

5

I don’t recall the USB ID being a factor when I setup my C309a. I did have to go to a manual configuration mode in the hp-setup (as it was not detected upon scan), and enter the ip address. I had a selection of many different devices (as there are many different C309a variants) with 2 different C309a’s to select from. I selected the 2nd one and it worked.

6

I never had to deal with USB ID until the 4500 wireless. The 6500, again, I did not have to “worry” about it.

7

I have a problem with a Photosmart C309g printer that is “mostly” on subject but has to do with updating the hplip application. Should I continue here? Or, start a new thread?

Bart

8

I recommend a new thread. Ensure you have a good subject title to get the attention/help you should be getting.