HP Device Manager does not run after latest updates

English Hardware
1

System is openSUSE 13.1 KDE 32-bit. hp-lip is 3.15.2-118.1; cups is 2.0.2-169.1. All printing packages are from repository http://download.opensuse.org/repositories/Printing/openSUSE_13.1/ Trying to start HP Device Manager (/usr/bin/hp-toolbox) from a terminal gives:

howard@HPa730n-oS131:~> hp-toolbox
Traceback (most recent call last):
  File "/usr/bin/hp-toolbox", line 37, in <module>
    from base.g import *
  File "/usr/share/hplip/base/g.py", line 242, in <module>
    user_conf = UserConfig()
  File "/usr/share/hplip/base/g.py", line 209, in __init__
    ConfigBase.__init__(self, prop.user_config_file)
  File "/usr/share/hplip/base/g.py", line 90, in __init__
    self.read()
  File "/usr/share/hplip/base/g.py", line 132, in read
    except (configparser.DuplicateOptionError):
AttributeError: 'module' object has no attribute 'DuplicateOptionError'
howard@HPa730n-oS131:~>

I reran hp-setup but got no change in behavior. Printing a test page via YaST works, scanning with xsane works. HP Device Manager worked fine before the lasest update from the Printing repository. The penultimate update did the hplip files. HP Device Manager was fine after that. The last update did about 10 other files, and now HP Device Manager does not start.
What is the problem that keeps hp-toolbox from running?
Thanks,
Howard

2

Sometimes device manager didn’t run the latest update in my computer too.

3

I seem to have found a fix. I have second computer with essentially the same configuration, and HP Device Manager works OK on it. I compared the ~/.hplip/hplip.conf files on the two machines, and found that on the non-working HP Device Manager, the hplip.conf contained

[polling]
enable=false
interval=5
device_list=
HP Device Manager

whereas the working HP Device Manager had

[polling]
enable=false
interval=5
device_list=

I deleted the line

HP Device Manager

on the non-working machine, and now it works OK.
One of life’s little mysteries.
Regards,
Howard

4

Thanks for reporting back. Maybe very usefull to others.