How to update Intel Graphics drivers

Does anyone have a link to a process for updating the Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06) drivers on Opensuse 13.2? I am trying to run dual monitors on my HP Probook laptop using the DVI port on the docking station and the basic driver is not working. Desktop is Xfce.
Thanks!
Dennis

Hi
Not a dual GPU device?


/sbin/lspci -nnk|grep -A2 VGA

What model HP ProBook?

Do you see anything from the output of the command;


xrandr

Here is the xrandr output…
Screen 0: minimum 8 x 8, current 3286 x 1080, maximum 32767 x 32767
eDP1 connected 1366x768+0+0 (normal left inverted right x axis y axis) 309mm x 174mm
1366x768 60.00*+ 40.00
1024x768 60.00
800x600 60.32 56.25
640x480 59.94
DP1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
DP3 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
HDMI3 disconnected (normal left inverted right x axis y axis)
VGA1 connected 1920x1080+1366+0 (normal left inverted right x axis y axis) 531mm x 299mm
1920x1080 60.00*+
1680x1050 59.95
1280x1024 75.02 60.02
1440x900 59.89
1280x960 60.00
1280x800 59.81
1152x864 75.00
1280x720 59.97
1024x768 75.08 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
640x480 75.00 72.81 66.67 60.00
720x400 70.08
VIRTUAL1 disconnected (normal left inverted right x axis y axis)

Not sure what model the HP ProBook is but there are other units here that are working with dual monitors using other linux distributions and also Windows. I will see if I can get the model number…

Thanks!
Dennis

oops sorry…output from /sbin/lspci - nnk|grep -A2 VGA

00:02.0 VGA compatible controller [0300]: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06)
Subsystem: Hewlett-Packard Company Device [103c:1993]
Kernel driver in use: i915

thanks!
Dennis

Hi
OK, so on the other systems that work, what do you get from those with the xrandr command?

I’m also assuming the VGA connection is the one on the docking station?

The other systems are owned by other people. I will see if I can get one of them to run the command and I will post the results.

The laptop is HP ProBook 640 G1.

Thanks!
Dennis

xrandr command on another system that is running the dual monitors:

Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 32767 x 32767
VGA1 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 521mm x 293mm
1920x1080 60.0*+
1600x1200 60.0
1680x1050 60.0
1400x1050 74.9
1280x1024 75.0
1440x900 75.0
1280x960 60.0
1152x864 75.0
1024x768 75.1 60.0
832x624 74.6
800x600 75.0 60.3
640x480 75.0 72.8 66.7 60.0
720x400 70.1
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
HDMI2 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 531mm x 299mm
1920x1080 60.0*+
1680x1050 59.9
1280x1024 75.0 60.0
1440x900 59.9
1280x960 60.0
1280x800 59.9
1152x864 75.0
1280x720 60.0
1024x768 75.1 70.1 60.0
832x624 74.6
800x600 72.2 75.0 60.3 56.2
640x480 75.0 72.8 66.7 60.0
720x400 70.1
DP3 disconnected (normal left inverted right x axis y axis)
HDMI3 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)

Sorry…yes the VGA connection is the one on the docking station. That goes to a 20 inch monitor. So I now have the laptop monitor and the 20 inch monitor. I want to use the DVI output to go to a second 20 inch monitor but with it connected the monitor sees no signal and xrandr does not detect the monitor.

thanks!
Dennis

Hi
Thanks, should give a few more clues. I only have an HP ProBook 4440s and that has an older intel gpu. My HP ProBook 455 G1 has an AMD APU… and no docking station. However, no issues with either HDMI or VGA output or both to drive all three screens with AMD. I need to check on the 4440s what works.

Hi
And that other system is same laptop specs with an intel GPU? Same desktop environment as well?

I thought I would try the HDMI port but my monitor does not have an HDMI port only DVI and VGA and neither does the laptop. It only has another port but I am not sure what that the connection is.

Hi
I have a HDMI to DVI cable, I would guess if on the left side next to the ethernet port it’s a HDMI one.

The other system is using KDE which I was using before with the same problem. I thought switching to xfce might fix the issue.

Hi
OK, just checked with my 4440s (older intel card), I can run all three displays only as mirrored, one or the other needs to be ‘off’ if it’s made a secondary monitor. I wonder if that may be the issue. I use GNOME, so must be some sort of display tool in KDE which shows connected monitors?

Again, on the system you checked, was it intel graphics also and where they individual desktops?

Here is the lspci output of the other system:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d4)
00:1c.6 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #7 (rev d4)
00:1c.7 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #8 (rev d4)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM87 Express LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Network controller: Intel Corporation Centrino Advanced-N 6235 (rev 24)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5227 (rev 01)

Here is my output:
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d4)
00:1c.6 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #7 (rev d4)
00:1c.7 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #8 (rev d4)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM87 Express LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Network controller: Intel Corporation Centrino Advanced-N 6235 (rev 24)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader (rev 01)

ALSO…on the other system one 20 inch monitor is a mirror of the laptop monitor and the other is the second display. That is the configuration I am trying to get so I don’t go blind trying to read the laptop monitor.

Thanks!
Dennis

Hi
OK, thanks for confirming all the same. Can you switch back to KDE and look for a display setting to check the monitor is somehow switched off (have no idea for either KDE or XFCE :frowning: )?

You are running gnome 3.16.2? I would be willing to switch display managers to get this going.

On xfce I run arandr to bring up a graphical interface to position the monitors. Only the two monitors(laptop and one 20 inch) are seen. There is a difference in the xrandr outputs of the two systems. He has two monitors HDMI2 and VGA where as I have VGA1 and eDP1. I have taken a picture of the back of my docking station but I cannot post it. If it is an HDMI connector, it is one I have not seen…
I also just confirmed that the other system has 2 connection points…one into the VGA and one into the DVI…weird!
Can it be that X is somehow mapping the DVI connector to an HDMI monitor?

Thanks!
Dennis

I doubt changing DE will help here. They all rely on xrandr for multi-display support.

There is a difference in the xrandr outputs of the two systems. He has two monitors HDMI2 and VGA where as I have VGA1 and eDP1.

Yes, this is where the issue is. So, your docking station is a different model to the others?

No they are both the same and I have changed mine to a new one with the same results. I think I am leaning towards a problem with the docking station connection on the laptop. I noticed that when I plug the power into the docking station my laptop does not charge. I think this is the issue. I am going to try to get another laptop and swap the harddrive and see if that is actually this issue.

Thanks!
Dennis

Hi Malcolm!!
I wanted to keep you up to date on this since you have been so helpful!! The problem is solved and I now have not only my 2 large monitors but the laptop screen also and all are independent views onto my desktop. The issue was HIGHLY technical and very difficult to figure out…:wink: The power supple to the docking station was only 65 watts and a 90 watt is needed. Once I connected a 90 watt I was able to connect my laptop without the power cable attached directly into the laptop. Before my laptop would not charge through the docking station and the keyboard/mouse needed to be plugged directly into the laptop also. Now all displays are detected and everything can be plugged into the docking station! I am in heaven with my extra real estate on my desktop now.

Thanks for you help with this!
Dennis