Firefox specific hangs when accessing the forum.

Hello I have noticed this ever since I first came to OpenSUSE a few months ago. It seems approximately 40% of the time when I try to load the forum using Firefox the title gets displayed but loading simply hangs forever from there with a blank white page. Once it occurs simply reloading does not help and it stays this way for a considerable amount of time (no pattern identified, I have no tested this extensively but will be glad to try to help more if needed).

This happened in Firefox 10 and I can confirm it happens in Firefox 11 now as well. When it happens every single time I can again access the forums perfectly simply by using Chromium.

It seems to be an issue specific to this forum as I am an extremely active web user (10+ hours a day since I work online) and have not experienced a repeatable pattern like this with any other site. The issue seems different than the one mentioned in the other “Access Error” thread. I thought I should mention this in case others are also seeing it or it helps to solve the issue.

Noticed this as well.

Notice IF first visit Novell pages, log in then come to here, appears happen rarely.

As to why…

BTW the service people are aware, working and IMHO doing great job, sorting out and remove these occasional problems.

eg: http://forums.opensuse.org/english/other-forums/forums-feedback/forums-comments-suggestions/472831-access-error.html

On Thu, 05 Apr 2012 21:38:17 +0000, davidmfl wrote:

> This happened in Firefox 10 and I can confirm it happens in Firefox 11
> now as well. When it happens every single time I can again access the
> forums perfectly simply by using Chromium.

Thanks for the report - if you had the chance to, if you add the httpfox
addon and start it, it will record the access times to various elements -
it would be interesting to know if there’s a particular element that it
seems to be hanging up on.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

You’re welcome. Interestingly upon activating Httpfox and then requesting the forum from the awesome/location bar it hung being left for three minutes and did generate the following output. However when I hit “Stop” on the Httpfox log panel the site then showed normally. Then clicking around seemed to work. Next I tried to load the site again from the location bar without running Httpfox. It hung once again until I clicked the stop button (on Firefox this time). I then hit “view source” and was surprised to see that the forum source was actually there even though I had a mostly blank page with just the forum background.

The initial httpfox log:


00:00:57.025	0.171	411	0	GET	null	Redirect (cached)	http://forums.opensuse.org/forum.php
00:00:57.358	2.450	411	247	GET	200	text/html	http://forums.opensuse.org/forum.php
00:01:00.056	8.139	543	(51862)	GET	304	text/x-js	http://forums.opensuse.org/clientscript/vbulletin-core.js?v=4111
00:01:00.221	221.299	499	(68448)	GET	(Cache)	text/css	http://forums.opensuse.org/clientscript/vbulletin_css/style00048l/main-rollup.css?d=1333652910
00:01:00.384	221.155	461	(4461)	GET	(Cache)	text/x-js	http://forums.opensuse.org/clientscript/vbulletin_read_marker.js?v=4111
00:01:00.541	221.006	504	(12377)	GET	(Cache)	text/css	http://forums.opensuse.org/clientscript/vbulletin_css/style00048l/forumhome-rollup.css?d=1333652910
00:01:00.698	220.789	495	(3023)	GET	(Cache)	text/css	http://forums.opensuse.org/clientscript/vbulletin_css/style00048l/sidebar.css?d=1333652910
00:01:00.855	220.602	495	(1198)	GET	(Cache)	text/css	http://forums.opensuse.org/clientscript/vbulletin_css/style00048l/widgets.css?d=1333652910
00:01:01.011	220.486	496	(325)	GET	(Cache)	text/css	http://forums.opensuse.org/clientscript/vbulletin_css/style00048l/tagcloud.css?d=1333652910
00:01:01.182	220.461	457	(4245)	GET	(Cache)	text/x-js	http://forums.opensuse.org/clientscript/vbulletin-sidebar.js?v=4111
00:01:01.345	0.165	398	0	GET	null	Redirect (cached)	http://static.opensuse.org/themes/bento/js/jquery.js
00:01:01.511	0.165	425	0	GET	null	Redirect (cached)	https://static.opensuse.org/themes/bento/js/l10n/global-navigation-data-en_US.js
00:01:01.677	0.157	409	0	GET	null	Redirect (cached)	https://static.opensuse.org/themes/bento/js/global-navigation.js
00:01:01.835	0.165	413	0	GET	null	Redirect (cached)	https://static.opensuse.org/themes/bento/css/base.css
00:01:02.001	6.506	587	(29797)	GET	304	text/css	http://forums.opensuse.org/clientscript/vbulletin_css/style00048l/additional.css?d=1333652910
00:01:02.164	6.096	485	(2090)	GET	(Cache)	image/png	http://forums.opensuse.org/images/opensuse_beta/opensuse_logo.png
00:01:02.319	5.966	474	(241)	GET	(Cache)	image/png	http://forums.opensuse.org/images/misc/navbit-home.png
00:01:02.478	5.815	478	(237)	GET	(Cache)	image/png	http://forums.opensuse.org/images/buttons/collapse_40b.png
00:01:02.633	5.687	483	(54529)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/category_forum_new.png
00:01:02.788	5.512	480	(2959)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/subforum_new-48.png
00:01:02.945	5.361	481	(2956)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/subforum_link-48.png
00:01:03.105	5.208	480	(2955)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/subforum_old-48.png
00:01:03.266	5.060	483	(54552)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/category_forum_old.png
00:01:03.422	4.910	477	(52611)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/forum_new-48.png
00:01:03.577	4.761	469	(594)	GET	(Cache)	image/png	http://forums.opensuse.org/images/icons/icon1.png
00:01:03.733	4.614	480	(224)	GET	(Cache)	image/png	http://forums.opensuse.org/images/buttons/lastpost-right.png
00:01:03.889	4.629	477	(53511)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/forum_old-48.png
00:01:04.072	4.621	572	(61740)	GET	304	text/x-js	http://forums.opensuse.org/clientscript/yui/yuiloader-dom-event/yuiloader-dom-event.js?v=4111
00:01:04.240	4.612	558	(13378)	GET	304	text/x-js	http://forums.opensuse.org/clientscript/yui/connection/connection-min.js?v=4111
00:01:04.453	4.470	398	(27073)	GET	(Cache)	text/x-js	http://static.opensuse.org/themes/bento/js/jquery.js
00:01:04.610	4.324	425	(973)	GET	(Cache)	text/x-js	https://static.opensuse.org/themes/bento/js/l10n/global-navigation-data-en_US.js
00:01:04.767	4.190	409	(609)	GET	(Cache)	text/x-js	https://static.opensuse.org/themes/bento/js/global-navigation.js
00:01:04.930	4.046	413	(4791)	GET	(Cache)	text/css	https://static.opensuse.org/themes/bento/css/base.css
00:01:05.415	3.598	364	(1150)	GET	(Cache)	image/x-icon	http://www.opensuse.org/favicon.ico
00:01:05.582	3.499	478	(53635)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/forum_link-48.png
00:01:05.739	3.348	474	(488)	GET	(Cache)	image/png	http://forums.opensuse.org/images/misc/forum_stats.png
00:01:05.896	3.197	469	(404)	GET	(Cache)	image/png	http://forums.opensuse.org/images/misc/legend.png
00:01:06.065	3.100	477	(49914)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/forum_new-16.png
00:01:06.229	2.887	477	(50260)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/forum_old-16.png
00:01:06.386	2.765	476	(49816)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/category-16.png
00:01:06.542	2.618	478	(50727)	GET	(Cache)	image/png	http://forums.opensuse.org/images/novell/forum_link-16.png
00:01:06.701	2.420	476	(1210)	GET	(Cache)	image/png	http://forums.opensuse.org/images/misc/tab-collapsed.png
00:01:06.859	2.616	563	(391)	GET	304	image/png	http://forums.opensuse.org/images/cms/widget-article.png
00:01:07.016	2.110	500	(3211)	GET	(Cache)	image/png	http://forums.opensuse.org/avatars/jonathan_r.gif?dateline=1256279070&type=thumb
00:01:07.182	1.949	501	(7569)	GET	(Cache)	image/png	http://forums.opensuse.org/avatars/jdmcdaniel3.gif?dateline=1324183396&type=thumb
00:01:07.341	2.290	562	(521)	GET	304	image/png	http://forums.opensuse.org/images/cms/widget-forum.png
00:01:07.504	1.632	504	(12477)	GET	(Cache)	image/png	http://forums.opensuse.org/images/avatars/additional/792-94182%20%5B%5D%20%5B%5D.png
00:01:07.669	1.650	558	(1038)	GET	304	image/gif	http://forums.opensuse.org/images/misc/unknown.gif
00:01:07.830	1.311	499	(7498)	GET	(Cache)	image/png	http://forums.opensuse.org/avatars/ketheriel.gif?dateline=1300194416&type=thumb
00:01:07.995	1.150	496	(2300)	GET	(Cache)	image/jpeg	http://forums.opensuse.org/avatars/socref.gif?dateline=1308227800&type=thumb

In considering the log output I decided to clear my cache and it did work perfectly. Next I typed in “http://forums.opensuse.org/forum.php” again in the location bar and it hung once again. Then I typed it in once again and it worked. I continued to click twice browsing the forums (while not logged in) and it hung once again. So then I once again cleared my cache and it worked.

It looks like there is some sort of issue involving the cache control perhaps? Please let me know if I can provide more information to help. I will be checking back over the weekend.

On Sat, 07 Apr 2012 01:36:02 +0000, davidmfl wrote:

> You’re welcome. Interestingly upon activating Httpfox and then
> requesting the forum from the awesome/location bar it hung being left
> for three minutes and did generate the following output.

Thanks again for passing this info along - I’ll make sure it gets to the
right person to incorporate into their troubleshooting. (Sorry for the
delayed response - I was out of town for a couple days and had to prep
for it and do the travel thing).

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C