Firefox 8.0 crashing on 11.4 (KDE desktop)

Following the last system update around Nov. 24 my Firefox version was updated to 8.0. However, since then Firefox has been unstable and crashes frequently, for example when visiting many (but not all) websites, when opening “Tools -> Add-ons”, and on its own with no user activity or input.

I tried clearing the cache and cookies, I tried logging on as a different user namely Root (to change the Firefox profile and login environment), and I tried running the safe-mode option disabling add-ons, but the crashing problem persisted. One of the sites that causes Firefox 8 to crash is the default Open Suse home page for user Root. I also tried re-installing Firefox through YAST.

When the crash occurs, a small window appears for sending a problem report to Mozilla. The “details” log does not contain any in-depth explanation other than version information and the URL of the website I was attempting to open.

Thanks.

Apologies, I meant to reply to the post submitted yesterday from “Back Space” regarding the same problem, not to start a new thread.

On 11/25/2011 04:06 PM, gnumattx wrote:
>
> I tried logging on as a
> different user namely Root (to change the Firefox profile and login
> environment)

please do not do this! not even just to see if it will work!

you should never log into KDE/Gnome/XFCE or any other *nix-like system’s
graphical user interface desktop environment as root…

doing so 1) opens you up to several different security problems if you
(for example) browse the net, 2) too many, far too easy ways to damage
your system no matter how careful your actions (for
example: well documented cases of unintended change of ownership of
~/.ICEauthority and ~/.Xauthority from user to root sometimes occurs),
3) anyway logging into KDE/etc as root is never required to
do any and all administrative duties, 4) and, not even logging in as
root just to see if it works as root is useful, because the “yes” or
“no” learned is almost always totally useless in finding the
problem giving the symptoms…while, logging into the GUI as root to
learn the yes/no could cause the next adverse symptom encountered.

so, always log in as yourself, and “become root” by using a root powered
application (like YaST, File Manager Superuser Mode) or using “su -”,
sudo, kdesu, or gnomesu in a terminal to launch whatever tool is needed
(like Kwrite to edit a config file)…read more on all that here:

http://tinyurl.com/593e4c
http://tinyurl.com/ydbwssh
http://tinyurl.com/6bo2cqg
http://tinyurl.com/4nsaqst
http://tinyurl.com/665h5ek
http://tinyurl.com/6ry6yd

additionally: after logging into KDE/Gnome/etc as root, if you
experience problems (for example, with uncommanded file ownership and
permissions changes) and if you can provide us with details of what you
were doing while you were logged in as root, that would help us identify
if there’s a bug that needs to be fixed…thanks for your help…

> When the crash occurs, a small window appears for sending a problem
> report to Mozilla. The “details” log does not contain any in-depth
> explanation other than version information and the URL of the website I
> was attempting to open.

you especially want to avoid surfing the web via firefox when logged in
as root!! and, of course you don’t really have any assurance of what you
might be sending to moz as root, do you?


DD http://tinyurl.com/DD-Caveat

Yours may be a different problem or cause.

Support for Firefox crashes can be found hereFirefox crashes | Troubleshooting | Firefox Help