Hi,
I moved recently from MacOS to OpenSuSe and am mostly happy with this change. I managed to install everything I needed so far, except for HPLIP.
The hplip package itself was installed with zypper but when running hp-doctor I got the following output:
$ hp-doctor
HP Linux Imaging and Printing System (ver. 3.19.12)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.19.12)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Checking for Deprecated items....
error: This distro (i.e suse 15.2) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):y
Checking for HPLIP updates....
HP Linux Imaging and Printing System (ver. 3.19.12)
HPLIP upgrade latest version ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: HPLIP upgrade is disabled by openSUSE for security reasons, see https://bugzilla.novell.com/show_bug.cgi?id=853405 - if you like to upgrade HPLIP, use an openSUSE software package manager like YaST or zypper.
Done.
error: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e. foreground or background)?
Checking for Dependencies....
warning: 3-15.2 version is not supported. Using 3-15.1 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.3.18-lp152.60-default #1 SMP Tue Jan 12 23:10:31 UTC 2021 (9898712) GNU/Linux
Host: localhost.localdomain
Proc: 5.3.18-lp152.60-default #1 SMP Tue Jan 12 23:10:31 UTC 2021 (9898712) GNU/Linux
Distribution: 3 15.2
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.19.12
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 3 distro 15.2 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.19.12
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
html=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/lib/cups/driver
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.19.12
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[fax]
email_address =
voice_phone =
[last_used]
device_uri =
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 1
[upgrade]
last_upgraded_time = 1610314572
notify_upgrade = true
pending_upgrade_time = 0
[installation]
date_time = 01/30/21 13:47:28
version = 3.19.12
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.116 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.26' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - 1.0.31 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.31 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.7 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 4.12.3 OK -
python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.3 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
python3-xml Python XML libraries REQUIRED - 2.2.5 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.7 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 8.1.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.5.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.19.12 OK -
hpmudext IO-Extension REQUIRED - 3.19.12 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.19.12 OK 'hpaio found in /etc/sane.d/dll.conf'
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: scanext Scan-SANE-Extension REQUIRED - 3.19.12 MISSING 'scanext needs to be installed'
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
lpstat
------
Type: Unknown
Device URI: No destinations added.
--------------
| PERMISSION |
--------------
Checking Permissions....
Checking for Configured Queues....
No Queue added
warning: No Queue(s) configured.
Checking for HP Properitery Plugin's....
No plug-in printers are configured.
Diagnose completed...
More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
This message shows a few errors. The first one (error: HPLIP upgrade is disabled by openSUSE for security reasons, see https://bugzilla.novell.com/show_bug.cgi?id=853405 - if you like to upgrade HPLIP, use an openSUSE software package manager like YaST or zypper.) I’d say it’d be innocuous but nevertheless it looks as though I already have the latest version from zypper:
$ sudo zypper up hplip
[sudo] password for root:
Retrieving repository 'Main Update Repository' metadata ..........................................[done]
Building repository 'Main Update Repository' cache ...............................................[done]
Loading repository data...
Reading installed packages...
No update candidate for 'hplip-3.19.12-lp152.1.1.x86_64'. The highest available version is already installed.
Resolving package dependencies...
Nothing to do.
The other error has to do with the scan configuration and I can’t find a way to solve it:
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.19.12 OK 'hpaio found in /etc/sane.d/dll.conf'
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
error: scanext Scan-SANE-Extension REQUIRED - 3.19.12 MISSING 'scanext needs to be installed'
I don’t know if it’s because of these errors or not but I can’t setup my printer (HP Envy 6030).
Anyone has any suggestions on how to proceed to get a valid installation of HPLIP on Leap 15.2.
Cheers.
Edit 1:
System information:
Operating System: openSUSE Leap 15.2
KDE Plasma Version: 5.18.6
KDE Frameworks Version: 5.71.0
Qt Version: 5.12.7
Kernel Version: 5.3.18-lp152.60-default
OS Type: 64-bit
Processors: 8 × AMD Ryzen 5 PRO 3500U w/ Radeon Vega Mobile Gfx
Memory: 13.5 GiB of RAM