Epson, WF-7510, Colour missing

English Hardware
1

Thanks to Dean’o’s help, Ive managed to get two printers working in my Opensuse 15.1 install. The Black and White brother works fine. Unfortunately, my large format Epson Colour (WF-7510 does not.

When I print a test print with my epson (from the YAST printer setup) it comes out in colour. When I try to print a colour picture from my files - it comes out in black and white. It doensn’t matter if I open the picture with dolphin or gwenview or showfoto - If I print it it comes out in black and white. It doesn’t matter if I choose the epson printer driver or one of the gutenprint ones. I 've tried using a .jpg and a .tiff - no difference - no colour. Advice, please?

2

Maybe you have Black/white as standard?

Goto:
localhost:631
in your Browser and change it.

If password is asked, its the root one.

3

In YaST hardware printer, select “All Options for the Current Driver” and make sure that Output Mode is not set to Gray.

4

What the others already said. :wink:

5

How? This is what shows for the Epson printer

Where do i go from here?

6

Thanks for the reply, Howard.

When I look at printer configurations in Yast and then edit my Epson file I get a choice of three drivers - the one from Epson and two Gutenprint ones.

Epson WF-7510 Series, Epson Inkjet Printer Driver (ESC/P-R) for Linux [manufacturer-PPDs/epson-inkjet-printer-escpr/Epson-WF-7510_Series-epson-escpr-en.ppd.gz]

Epson WF-7510 Series - CUPS+Gutenprint v5.2.14 [gutenprint/5.2/C/stp-escp2-wf7510.5.2.ppd.gz]

Epson WF-7510 Series - CUPS+Gutenprint v5.2.14 Simplified [gutenprint/5.2/C/stp-escp2-wf7510.5.2.sim.ppd.gz]

I’ve tried selecting each driver file, then editing it to get to “All Options for the Current Driver” and I find with the Epson Printer Driver it says It is set to colour, with the first Gutenprint driver it says Colormodel/Color Model RGB, and with the last gutenprint driver it sys the same - Color model RGB. In addition, the Epson driver won’t let me select letter size paper as it only offers European sizes.

7

On that same page, click the Administration button. In the drop-down menu, click Set Default Options. Is there a selection there for color? (My printer is B&W, so of course I see no option.)

8

Yes. It’s set to Color RGB

BTW, what are the login and password for CUPS?

I tried to change the duplex setting and it seems to think changing it is forbidden.

Bob

9

BTW, what are the login and password for CUPS?

See here in my first post:

10

Thanks, Deano - in Cups admin it’s set to color RGB. In Yast, it’s set to color.I have no idea what to do now . I need to get some of my software working. Right now I’m making sure I have everyhing backed up onto some portable large drives.

I know the Epson printer runs on Win 10, so there does’t seem to be anything wrong with the printer itself.

11

Yes, not sure what the problem is here. Some checks that we can do…

  1. Using the same printer name as reported here
lpstat -a

do

lpoptions -o <printer_name> -l

and report back.

  1. Alternatively, check that no unintentional user-level print change has been applied. If ~/.cups/lpoptions exists
cat ~/.cups/lpoptions

(Similarly, administrator option changes will be stored in /etc/cups/lpoptions, but otherwise this file won’t exist.)

  1. From a PPD perspective, we can check the *DefaultColorSpace value…
grep -i color /etc/cups/ppd/*

Report back with the requested output. We can use some diagnostics steps to investigate the print job workflow if necessary.