Certain websites won't load

Good morning everyone.

I’m having a problem with certain websites not being available in either firefox or the default web browser. I can go on google, yahoo, and login to facebook. But other sites I tried to view such as my site jcorbindesign.com and turbotax.com show up as unavailable. I checked on my other computer(s) and everything works fine there so I know it’s not a down site or router issue.

I recently installed 12.2 with the KDE desktop. I was able to setup my network card and the only thing I’ve done is update the packages and patches.

I can access those sites on my machine. Can you try and access them using konqueror ?

Hi Vazhavandan, I had the exact same result with Konqueror. However, I did some more searching and came up with a couple posts from older versions of suse that mentioned unchecking Ivp6 setting in the network settings and I also found a setup guide too. So when I get home I’ll try those things they mentioned and I post the results if it worked or not.

On 02/14/2013 12:36 PM, jgallaher wrote:
>
> vazhavandan;2527207 Wrote:
>> I can access those sites on my machine. Can you try and access them
>> using konqueror ?
>
> Hi Vazhavandan, I had the exact same result with Konqueror. However, I
> did some more searching and came up with a couple posts from older
> versions of suse that mentioned unchecking Ivp6 setting in the network
> settings and I also found a setup guide too. So when I get home I’ll try
> those things they mentioned and I post the results if it worked or not.

You also need to check that DNS is working. Try


nslookup turbotax.com

Ok, I get the same results using Konqueror or Firefox. The same sets of sites don’t work or do work. Google works, but JCorbin Design doesn’t work.

The results for nslookup on two sites:

username@linux-computer:~> nslookup jcorbindesign.com
Server: 10.0.0.1
Address: 10.0.0.1#53

Non-authoritative answer:
Name: jcorbindesign.com
Address: 69.174.114.187

and

username@linux-computer:~> nslookup google.com
Server: 10.0.0.1
Address: 10.0.0.1#53

Non-authoritative answer:
Name: google.com
Address: 74.125.225.8
Name: google.com
Address: 74.125.225.7
Name: google.com
Address: 74.125.225.6
Name: google.com
Address: 74.125.225.5
Name: google.com
Address: 74.125.225.4
Name: google.com
Address: 74.125.225.3
Name: google.com
Address: 74.125.225.2
Name: google.com
Address: 74.125.225.1
Name: google.com
Address: 74.125.225.0
Name: google.com
Address: 74.125.225.14
Name: google.com
Address: 74.125.225.9

I checked my network card settings that are set through Yast’s network settings. The following settings are:

General: Activate device at boot time, Firewall is disabled, and nothing else is set.
Address: Dynamic address is set to DHCP and DHCP version 4 only (before it was set to both 4 and 6)
Hardware: Device name is eth0 and it’s set to mac address.

I changed DHCP version to 4 only and tried it, but it made no difference. So I deleted the wireless NIC, plugged in the eithernet cable, set it to the same settings, (minus the wireless network settings) and the results the same either way.

I’m stumped at this point.

Edit: turbotax nslookup gives me:

username@linux-computer:~> nslookup turbotax.com
Server: 10.0.0.1
Address: 10.0.0.1#53

Non-authoritative answer:
Name: turbotax.com
Address: 206.108.40.109

Ok, so I went into Firefox’s settings and poked around there. I set proxy to no proxy, but that didn’t help. However, I had read something, somewhere about disabling Ivp6 in firefox…so I did a quick search and in the address bar I entered

about:config

and clicked the disclaimer button that says “Ok, I’ll be careful” and entered in the search bar

network.dns.disableIPv6

(You’ll see it as soon as you type network.dns) By default it will be set to false, so double click on it and it will set its self to true. Close out that tab and test out the sites that didn’t work before.

Bingo baby! It works!

Reference link: Firefox can’t load websites but other browsers can | Firefox Help

If you need to get konqueror working then you need to turn off at network level. I wanted to suggest ipv6 thing too but you beat me to it. You may need to blame your isp from what i heard for the ipv6 issue

I have AT&T DSL so yeah, I wouldn’t be surprised if the isp is at fault. lol Slightly off topic: I had some clients who had website hosting from them; long story short that was a nightmare trying to setup things for them in regard to getting PHP/MySQL programs to work…

Anyway, I’m setting up this computer for my daughter to play games with and as a source for me to learn more about Linux, so I can probably live without konqueror for right now. But when you mention at the network level, do you mean changing the settings in yast | network devices | network settings and turning off ivp6 or setting it to ivp4?

People often complain in these forums that YaST installer too is affected along with Fx. I would turn off IPV6 in ifup or networkmanager whichever you use

On 02/14/2013 10:46 PM, vazhavandan wrote:
>
> jgallaher;2527305 Wrote:
>> I have AT&T DSL so yeah, I wouldn’t be surprised if the isp is at fault.
>> lol Slightly off topic: I had some clients who had website hosting from
>> them; long story short that was a nightmare trying to setup things for
>> them in regard to getting PHP/MySQL programs to work…
>>
>> Anyway, I’m setting up this computer for my daughter to play games with
>> and as a source for me to learn more about Linux, so I can probably live
>> without konqueror for right now. But when you mention at the network
>> level, do you mean changing the settings in yast | network devices |
>> network settings and turning off ivp6 or setting it to ivp4?
>
> People often complain in these forums that YaST installer too is
> affected along with Fx. I would turn off IPV6 in ifup or networkmanager
> whichever you use

I hate to interject any facts into this fanciful thread, but whenever IPv6
fails, it is NOT the fault of any part of openSUSE - it is the DNS of your
ISP. A much better fix is to modify /etc/resolv.conf to use some public name
server that correctly handles IPv6. Many of us use Google’s public servers at
8.8.8.8 and 8.8.4.4 ahead of our ISP’s servers.

On 2013-02-15 19:06, Larry Finger wrote:
> I hate to interject any facts into this fanciful thread, but whenever
> IPv6 fails, it is NOT the fault of any part of openSUSE - it is the
> DNS of your ISP. A much better fix is to modify /etc/resolv.conf to use
> some public name server that correctly handles IPv6. Many of us use
> Google’s public servers at 8.8.8.8 and 8.8.4.4 ahead of our ISP’s servers.

No matter if I use a DNS with correct IPv6 behaviour, if my ISP does not
carry IPv6 packages, it will not work. It is useless.


Cheers / Saludos,

Carlos E. R.
(from 12.1 x86_64 “Asparagus” at Telcontar)

Ok I found resolv.conf and I understand that I have to add in two lines like:

nameserver 8.8.8.8
nameserver 8.8.4.4

But I can’t seem to the the write permissions to stick for the file. I can’t save or save as to make a backup copy of the file.

Edit in regard to my last post: I found an easier way to add a different or extra DNS’s plus a better solution to my issue. Under Network Settings | Hostname/DNS I added the two IP’s under nameserver 1, 2 and went back in firefox and reset the about:config setting back to false so Firefox will run under IvP6. It worked, but the internet ran noticeably slower.

So I removed those two DNS/IP’s, went under global options, and unchecked **enable IvP6 **setting. Now the internet works again. :slight_smile:

Thanks for the help guys!

On 02/15/2013 09:16 PM, jgallaher wrote:
>
> lwfinger;2527486 Wrote:
>> On 02/14/2013 10:46 PM, vazhavandan wrote:
>>>
>>> jgallaher;2527305 Wrote:
>>>> I have AT&T DSL so yeah, I wouldn’t be surprised if the isp is at
>> fault.
>>>> lol Slightly off topic: I had some clients who had website hosting
>> from
>>>> them; long story short that was a nightmare trying to setup things
>> for
>>>> them in regard to getting PHP/MySQL programs to work…
>>>>
>>>> Anyway, I’m setting up this computer for my daughter to play games
>> with
>>>> and as a source for me to learn more about Linux, so I can probably
>> live
>>>> without konqueror for right now. But when you mention at the network
>>>> level, do you mean changing the settings in yast | network devices |
>>>> network settings and turning off ivp6 or setting it to ivp4?
>>>
>>> People often complain in these forums that YaST installer too is
>>> affected along with Fx. I would turn off IPV6 in ifup or
>> networkmanager
>>> whichever you use
>>
>> I hate to interject any facts into this fanciful thread, but whenever
>> IPv6
>> fails, it is NOT the fault of any part of openSUSE - it is the DNS of
>> your
>> ISP. A much better fix is to modify /etc/resolv.conf to use some public
>> name
>> server that correctly handles IPv6. Many of us use Google’s public
>> servers at
>> 8.8.8.8 and 8.8.4.4 ahead of our ISP’s servers.
>
> Ok I found resolv.conf and I understand that I have to add in two lines
> like:
>
> nameserver 8.8.8.8
> nameserver 8.8.4.4
>
> But I can’t seem to the the write permissions to stick for the file. I
> can’t save or save as to make a backup copy of the file.

All files in the /etc/tree are owned by root, which means that you must change
them as root. Use ‘kdesu kwrite /etc/resolv.conf’ to edit it.