Can't get a DVI monitor working with openSUSE

Hi all,
I’m trying to get a DVI monitor (NCR) working with a small pc (NCR 7600-2000-8801) that’s a POS system. I need to get it working with any SUSE version. I tried with openSUSE 15.1 and it didn’t detect the monitor. I was curious if Ubuntu could detect it, but it didn’t. The system also has a VGA monitor connected, and it works, so I could boot with it, but it won’t detect the DVI monitor later. The DVI monitor works with Windows, I mean, it’s ok.

It looks like there isn’t much information on the drivers for linux for this system.

1.- lspci doesn’t show anything regarding the DVI monitor, it just says it’s an atom processor:

lspci
00:00.0 Host bridge: Intel Corporation Atom Processor D2xxx/N2xxx DRAM Controller (rev 04)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor D2xxx/N2xxx Integrated Graphics Controller (rev 0b)
00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 02)
00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 (rev 02)
00:1d.1 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 (rev 02)
00:1d.2 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 (rev 02)
00:1d.3 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 (rev 02)
00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation NM10 Family LPC Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation NM10/ICH7 Family SATA Controller [IDE mode] (rev 02)
00:1f.3 SMBus: Intel Corporation NM10/ICH7 Family SMBus Controller (rev 02)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 07)

2.- ‘hwinfo –-gfxcard’ shows the VGA port only:

09: PCI 02.0: 0300 VGA compatible controller (VGA)
[Created at pci.323]
UDI: /org/freedesktop/Hal/devices/pci_8086_be2
Unique ID: _Znp.LRLObG3uni6
SysFS ID: /devices/pci0000:00/0000:00:02.0
SysFS BusID: 0000:00:02.0
Hardware Class: graphics card
Model: “Intel Atom Processor D2xxx/N2xxx Integrated Graphics Controller”
Vendor: pci 0x8086 “Intel Corporation”
Device: pci 0x0be2 “Atom Processor D2xxx/N2xxx Integrated Graphics Controller”
SubVendor: pci 0x8086 “Intel Corporation”
SubDevice: pci 0x7270
Revision: 0x0b
Memory Range: 0x80100000-0x801fffff (rw,non-prefetchable)
I/O Ports: 0x30c0-0x30c7 (rw)
IRQ: 6 (no events)
I/O Ports: 0x3c0-0x3df (rw)
Module Alias: “pci:v00008086d00000BE2sv00008086sd00007270bc03sc00i00”
Config Status: cfg=new, avail=yes, need=no, active=unknown

Primary display adapter: #9

3.- I think the default kernel comes for an Intel processor, but this one is Intel Atom:

Should I compile the kernel for Atom? I didn’t find is there is a parameter to load, or module to load, or support to add to the kernel, to get the DVI monitor detected.

Any idea about how to deal with it, please?

Many regards,
Luis.

Hi and welcome to the Forum :slight_smile:
Your device uses the gma500_gfx driver;


/sbin/modinfo gma500_gfx | grep 0BE2
alias:          pci:v00008086d00000BE2sv*sd*bc*sc*i*

Is this module loaded?


lsmod | grep gma500_gfx

If not, run as root user;


modprobe gma500_gfx

Does this help?

Hi
Also in the system BIOS, is there an option to configure the display output(s)?

Cedarview has GMA 3600/3650 graphics - this is a piece of **** (my post was automatically censored - what a …).
If you have ability to put in discrete graphics card - do it.
And then disable internal graphics.

Hi,

There is an item called “North Bridge Configuration”. A sub item says “Primary Display Selection”, I tried Auto and didn’t work. I can boot, but no GUI is started. Other options are IGD, PEG, PCI.
Also, there is an item called DMI ASPM, it’s set to Enabled.
For IGD Configuration item, options for IGD Boot Type are VBIOS default, CRT, LFP, EFP, LEP+EFP, CRT+LFP, CRT+EFP.
Options for IGD Panel Scaling are Auto, Force Scaling, off, and Mantain aspect radio.

Any idea about what would be worth to try, please?

Thanks!

Luis.

Hi
So how are the monitor(s) connected, vga, dvi (is it DVI-D or DVI-I)… I would try the CRT+EFP or CRT+LFP, Does it have an onboard connect for an LVDS screen?

Hi, I’m afraid your system reminds me the netbook I had. It does not have intel graphics card, but actually somehow outsourced power VR card, which had closed source drivers only for ubuntu 12.04, tied to certain kernel version and X version. It does not even have drivers for windows 10(!), it had drivers only for windows 7. I wish you best of luck, but I’m afraid, that Mr. Svyatko is right, the integrated card in this CPU worths his censored words.

Since he has VGA working - I would get a VGA to DVI adapter and go from there.

Newegg has them ( make sure it is VGA to DVI and not the other way)

https://www.newegg.com/p/pl?d=VGA+to+DVI+Adapter

Sometimes more hardware is the answer to a software problem.

It is much easier to find monitor with VGA input.

For OP: https://wiki.archlinux.org/index.php/Intel_GMA_3600
No acceleration.

If you will go the adapter way, make sure your monitor can accept analog DVI, if it’s digital only, cheap adapters without A/D chip won’t work.