Cannot install Suse

English Install/Boot/Login
1

I built a new pc and want to have Suse again. Unfortunately Suse installation does not recognize my CD/DVD device. So I boot from DVD select installation and a few moments later there’s a popup ‘make sure cd number 1 is in your drive’. I also did try to load other kernel modules but nothing helps. The only drive which is always recognized is floppy drive.

Here are some details about my system: Asrock P55M Pro board, Intel P55 chipset, 2 SATA HDD’s, IDE NEC 2510 DVD writer, BIOS is set to AHCI due to Windows.

I tried following:
Use Suse DVD 11.0, 11.2, x86 or x64
Set BIOS to AHCI, IDE (compatible), IDE (enhanced)
DVD writer NEC was used in my former pc and did install 11.0 without probs.

Installing from HDD is new to 11.2 thus I copied the DVD to a directory. During Installation I can select the correct partition but suse is not able to find repositories.(?)

I read here an instruction. Suse can access the iso file for installation? This I did not check yet 'cause slowly I am fed up with this… >:(
Do you know any issues to let me have Linux again? Please note, I’m a Windows user and really not experienced handling extraordinary Linux solutions :X

2

11.2 should install from dvd without a problem. Is your bios set to boot from the dvd?
Also set the bios to SATA disk and not ide.
If there is a problem booting from dvd, it probably means that the media is faulty. Did you do a checksum on the .iso before you burnt it?

As an alternative, you can use the 11.3 RC2 gnome or kde live to install, either from a cd or usb. If you follow this thread:
11.3 RC2 users can now upgrade to GM
after the installation, you will have a working 11.3 release version.

3

Surfy wrote:
> I built a new pc … The only drive which is always recognized is
> floppy drive.
>
> Here are some details about my system: Asrock P55M Pro board, Intel P55
> chipset, 2 SATA HDD’s, IDE NEC 2510 DVD writer, BIOS is set to AHCI due
> to Windows.

what is AHCI?
nevermind, i see that all Linux kernels since 2.6.19 supports it out
of the box…so, you may have to set it for windows, but it should
work fine with Linux…

my old ASRock K8Upgrade-760GX is supported although all the company
info claimed it required this or that Windows…but, i have NO idea
if your board can actually handle Linux, have tried googling a string
like http://tinyurl.com/247x6ye

are you saying windows had no problem using the DVD drive (i’m
thinking, since you wrote “The only drive which is always recognized
is floppy drive.” that maybe a wire is crossed somewhere in your “I
built a new pc”…or maybe the cable from the CD/DVD and hard drives
is messed up…replace it/them with a known good one to see…

also make sure you have good grounds to all…

and, are you absolutely certain you have 100% error free install
media? did you:

  1. get your install image from http://software.opensuse.org/112/en ?
    (if not, then where?)
  2. check the md5sum of the downloaded iso?
  3. burn as slow as you can
  4. do this http://tinyurl.com/yajm2aq before install attempt?

if you answered “no” (or “don’t know”) to any of those then see the
following cites before you start over:
http://en.opensuse.org/Download_Help
http://tinyurl.com/yhf65pv
http://tinyurl.com/ycly3eg

> Installing from HDD is new to 11.2 thus I copied the DVD to a
> directory.

if the DVD is defective, so will be a copy of it…we need to know
first if you have good install media…

> During Installation I can select the correct partition but
> suse is not able to find repositories.(?)

when did that come up during install?
were you connected to the internet during install?

> I read here an instruction. Suse can access the iso file for
> installation? This I did not check yet 'cause slowly I am fed up with
> this… >:(

if you are trying to install from a garbage disk you can try until the
cows come home and it will never work…

if you don’t have the patience right now just wait till you do…then
resume…hundreds of thousands of folks are enjoying the benefits of
free and open software despite the roadblocks to its acceptance…

> Do you know any issues to let me have Linux again? Please note, I’m a
> Windows user and really not experienced handling extraordinary Linux
> solutions :X

your experience is extraordinary and i believe caused by one of these
problem:

  • hardware problem
  • bios setup problem
  • bad install media

finding which one is the trick…

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CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]

4

I sucessfully installed Suse using smb clearances of a 2nd pc of my LAN. During hardware recogition YAST2 identified the SATA controller correctly and suggested to use drive ‘ehci-hcd’. The system is running now but the CD drive is still not available.
At first I didn’t find this driver to load during boot from cd/dvd (Select alternative Kernel modules). Next, I really cannot understand why Suse has a problem with this drive as Windows has not

5

Surfy wrote:

> I really cannot understand why Suse has a problem with this drive
> as Windows has not

you are kidding right? or, maybe this is your first try with Linux?

maybe you don’t know that the makers of consumer level hardware work
very closely with MS to make sure their things work well with
Win…and, most could care less if they work with Linux…

with their intimate knowledge of their hardware they usually write the
drivers that make their things work perfectly with MS, and MS helps them…

know who and how Linux drivers are written? most are written by unpaid
hackers who LOVE the challenge of figuring out how to make stuff made
for Win work with Linux…

if you look in our Hardware Compatibility List
http://en.opensuse.org/HCL:Optical you will see that no one using your
IDE NEC 2510 DVD writer has bothered to say if it works ok with
openSUSE or Linux…so you are welcome to wade through the 3000+ hits
here: http://tinyurl.com/36453fu or http://preview.tinyurl.com/3429mfb
(depending if yours is really a 2510 or a 2510a

along the way you might find out what you are seeing is perfectly
normal for that drive specifically made to work with Windows…

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6

No, that’s my 2nd try …

Like I already wrote before this old IDE device which already worked with 11.0 and 11.1.
Only with this actual configuration as an IDE on the AHCI controller troubles me.

However, I know about the benefits and the great work every single ‘developer’ makes and this is not the point. I ask here for assistance because I didn’t find a similar case for a having a solution.

7

Surfy wrote:
> No, that’s my 2nd try …
> Like I already wrote before this old IDE device which already worked
> with 11.0 and 11.1.

didn’t understand, sorry…

> I ask here for assistance
> because I didn’t find a similar case for a having a solution.

and, i can’t dig out the solution either…sorry!
but, hope someone with the answer comes along…

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DenverD
CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]

8

Hi,

Surfy <Surfy@no-mx.forums.opensuse.org> writes:

> I built a new pc and want to have Suse again. Unfortunately Suse
> installation does not recognize my CD/DVD device. So I boot from DVD
> select installation and a few moments later there’s a popup ‘make sure
> cd number 1 is in your drive’. I also did try to load other kernel
> modules but nothing helps. The only drive which is always recognized is
> floppy drive.
>
> Here are some details about my system: Asrock P55M Pro board, Intel P55
> chipset, 2 SATA HDD’s, IDE NEC 2510 DVD writer, BIOS is set to AHCI due
> to Windows.
>
> I tried following:
> Use Suse DVD 11.0, 11.2, x86 or x64
> Set BIOS to AHCI, IDE (compatible), IDE (enhanced)
> DVD writer NEC was used in my former pc and did install 11.0 without
> probs.
>

Did you install 11.0 on this PC problem free? if so, I assume all of
the settings, connections, etc are OK, otherwise I’d check these first.

Then check the md5 of the iso and the media (CD/DVD) you are using,
maybe it’s just a faulty/cheap disc.

> Installing from HDD is new to 11.2 thus I copied the DVD to a
> directory. During Installation I can select the correct partition but
> suse is not able to find repositories.(?)
>
> I read here an instruction. Suse can access the iso file for
> installation? This I did not check yet 'cause slowly I am fed up with
> this… >:(
> Do you know any issues to let me have Linux again? Please note, I’m a
> Windows user and really not experienced handling extraordinary Linux
> solutions :X

Have you tried installing from a Live-USB?

I know it won’t fix the CD problem, but at least you’d have a working PC
while you try to find the problem.

Good luck.

Regards,
Barry.

9

Surfy wrote:
> However, I know about the benefits

btw, you never did answer this question (or i missed it): did you do
this http://tinyurl.com/yajm2aq before install attempt?

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CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]

10

@Barry

No, I sucessfully installed 11.0 on an old machine using the DVD writer which is now built in the new machine.
I now checked it with md5. ISO and disk are ok. I was already able to install Suse but running the disk on another machine.

@DenverD

That was my first try of troubleshouting! And the effect is the same as I wrote about the installation - The DVD writer is not recognized and thus there is no device which is able to check the DVD. HDD’s and FDD are present but no device for running this DVD.

11

When you say your DVD is not recognized makes me think of one question how many DVD drives in the computer and what kind SATA or IDE. If IDE and you have both connected make sure one is master and one slave thats if they are on the same IDE controller (same cable). I have done this myself and was pissed for about an hour till i saw it and then called myself brain dead. Now if they are both SATA DVD no need to set master and slave but does your bios see the DVD drives?. One thing that help me one time when it did not see my DVD drive is i powered down the computer and left it unplugged for about 10 min’s while i reconnected the cables to the drives. With SATA drives it’s very easy for that cable to come disconnected.

Now if you have an old DVD drive that has work in the past installing openSuse then take that drive and try it in your new computer just to get SUSE installed.

12

Hi,

OK, so if the media is fine. However, as you didn’t mention the outcome
of installing from live-USB or checking that the DVD writer is
{connected,set up} correctly in the new machine; therefore I assume you
didn’t try either.

The importance of having a ‘working system’/‘working DVD drive’ will
dictate which you do.

Regards,
Barry.

13

Surfy wrote:
> That was my first try of troubleshouting! And the effect is the same as
> I wrote about the installation - The DVD writer is not recognized and
> thus there is no device which is able to check the DVD. HDD’s and FDD
> are present but no device for running this DVD.

take your install disk to another machine and check that it is 100%
perfect…because until you know that for certain, it makes no sense
to keep trying to fix what might be a garbled install that can only
be repaired by a clean install…

ymmv

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CAVEAT: http://is.gd/bpoMD [posted via NNTP w/openSUSE 10.3]

14

@surfy
When you check the bios, does it recognise the dvd drive?
Also check the drive jumper is set correctly - if there are 2 drives on the bus, one must be master and the other slave. 2 of either is not allowed.
Also check the cable.