The next step is to determine whether the crash also occurs with scanimage -L or scanimage --test, and to examine the coredump from coredumpctl info. That should help identify the library that is actually faulting instead of assuming the issue is the HP plugin itself.
I had never seen or used coredumpctl until you mentioned it. I did run the two dumps you suggested. I don’t see a cause but am not sure what I am looking at. I don’t see any real critical looking messages. I have enclosed them below if someone knows how to interpret them.
I may try uninstalling current hplip version and going back a few versions and reinstalling to see if my theory of hp problem is right.
tom@mydesktop: ~ $ coredumpctl info 1286436
PID: 1286436 (scanimage)
UID: 1000 (tom)
GID: 100 (users)
Signal: 11 (SEGV)
Timestamp: Tue 2026-06-02 08:04:07 CDT (10min ago)
**Command Line: scanimage -L**
Executable: /usr/bin/scanimage
Control Group: /user.slice/user-1000.slice/session-4.scope
Unit: session-4.scope
Slice: user-1000.slice
Session: 4
Owner UID: 1000 (tom)
Boot ID: 7d7b3a9e21bb4332b3dcbd4e223d4bc9
Machine ID: 128599b179684a9b94263a31be841993
Hostname: mydesktop
Storage: /var/lib/systemd/coredump/core.scanimage.1000.7d7b3a9e21bb4332b3dcbd4e223d4bc9.1286436.1780405447000000.zst (present)
Size on Disk: 105.7K
Message: Process 1286436 (scanimage) of user 1000 dumped core.
Stack trace of thread 1286436:
#0 0x00007fc8c2a84663 _IO_fgets (libc.so.6 + 0x84663)
#1 0x00007fc8c240c2b6 fgets (libsane-hpgt2500.so.1 + 0xc2b6)
#2 0x00007fc8c2dbaa91 n/a (libsane.so.1 + 0x9a91)
#3 0x00007fc8c2dbb5a5 sane_dll_get_devices (libsane.so.1 + 0xa5a5)
#4 0x000055fc4f0c5d37 n/a (/usr/bin/scanimage + 0x3d37)
#5 0x00007fc8c2a2b33e __libc_start_call_main (libc.so.6 + 0x2b33e)
#6 0x00007fc8c2a2b46b __libc_start_main@@GLIBC_2.34 (libc.so.6 + 0x2b46b)
#7 0x000055fc4f0c9065 n/a (/usr/bin/scanimage + 0x7065)
Stack trace of thread 1286437:
#0 0x00007fc8c2aa4252 __syscall_cancel_arch (libc.so.6 + 0xa4252)
#1 0x00007fc8c2a97dd8 __internal_syscall_cancel (libc.so.6 + 0x97dd8)
#2 0x00007fc8c2a97e31 __syscall_cancel (libc.so.6 + 0x97e31)
#3 0x00007fc8c2b1192a __poll (libc.so.6 + 0x11192a)
#4 0x00007fc8c2c6880a n/a (libusb-1.0.so.0 + 0x1580a)
#5 0x00007fc8c2a9b8f0 start_thread (libc.so.6 + 0x9b8f0)
#6 0x00007fc8c2b1fc2c __clone3 (libc.so.6 + 0x11fc2c)
ELF object binary architecture: AMD x86-64
tom@mydesktop: ~ $ coredumpctl info 1286590
PID: 1286590 (scanimage)
UID: 1000 (tom)
GID: 100 (users)
Signal: 11 (SEGV)
Timestamp: Tue 2026-06-02 08:04:32 CDT (11min ago)
**Command Line: scanimage --test**
Executable: /usr/bin/scanimage
Control Group: /user.slice/user-1000.slice/session-4.scope
Unit: session-4.scope
Slice: user-1000.slice
Session: 4
Owner UID: 1000 (tom)
Boot ID: 7d7b3a9e21bb4332b3dcbd4e223d4bc9
Machine ID: 128599b179684a9b94263a31be841993
Hostname: mydesktop
Storage: /var/lib/systemd/coredump/core.scanimage.1000.7d7b3a9e21bb4332b3dcbd4e223d4bc9.1286590.1780405472000000.zst (present)
Size on Disk: 105.3K
Message: Process 1286590 (scanimage) of user 1000 dumped core.
Stack trace of thread 1286590:
#0 0x00007fa543a84663 _IO_fgets (libc.so.6 + 0x84663)
#1 0x00007fa54340c2b6 fgets (libsane-hpgt2500.so.1 + 0xc2b6)
#2 0x00007fa543ee6a91 n/a (libsane.so.1 + 0x9a91)
#3 0x00007fa543ee75a5 sane_dll_get_devices (libsane.so.1 + 0xa5a5)
#4 0x00005635c4719111 n/a (/usr/bin/scanimage + 0x6111)
#5 0x00007fa543a2b33e __libc_start_call_main (libc.so.6 + 0x2b33e)
#6 0x00007fa543a2b46b __libc_start_main@@GLIBC_2.34 (libc.so.6 + 0x2b46b)
#7 0x00005635c471a065 n/a (/usr/bin/scanimage + 0x7065)
Stack trace of thread 1286591:
#0 0x00007fa543aa4252 __syscall_cancel_arch (libc.so.6 + 0xa4252)
#1 0x00007fa543a97dd8 __internal_syscall_cancel (libc.so.6 + 0x97dd8)
#2 0x00007fa543a97e31 __syscall_cancel (libc.so.6 + 0x97e31)
#3 0x00007fa543b1192a __poll (libc.so.6 + 0x11192a)
#4 0x00007fa543d9480a n/a (libusb-1.0.so.0 + 0x1580a)
#5 0x00007fa543a9b8f0 start_thread (libc.so.6 + 0x9b8f0)
#6 0x00007fa543b1fc2c __clone3 (libc.so.6 + 0x11fc2c)
ELF object binary architecture: AMD x86-64
tom@mydesktop: ~
The coredump output is quite revealing. I’ve seen this before. It is due to a specific backend (libsane-hpgt2500.so.1) crashing. There was also a bug report for this.
Anyway, examine /etc/sane.d/dll.conf, and remove it if it is listed there.
sudo cp /etc/sane.d/dll.conf /etc/sane.d/dll.conf.bak
sudo sed -i 's/^hpgt2500/#hpgt2500/' /etc/sane.d/dll.conf
then try scanimage -L again.
The two bugreports for this issue were already mentioned in the third comment.
xsane now finds device and opens fully w/o seg fault after your prescribed commands.
tom@mydesktop: ~ $ sudo cp -v /etc/sane.d/dll.conf /etc/sane.d/dll.conf.bak
'/etc/sane.d/dll.conf' -> '/etc/sane.d/dll.conf.bak'
tom@mydesktop: ~ $ sudo sed -i 's/^hpgt2500/#hpgt2500/' /etc/sane.d/dll.conf
tom@mydesktop: ~ $ scanimage -L
device `hpaio:/usb/HP_ColorLaserJet_MFP_M278-M281?serial=VNBNM8H15S' is a Hewlett-Packard HP_ColorLaserJet_MFP_M278-M281 all-in-one
tom@mydesktop: ~ $ xsane
tom@mydesktop: ~ $
xsane opens properly. Not tried a scan yet but looks fine.
solved for me
thanks for sticking with this, tom kosvic
1 Like
How can I download this? i suppose it I have to download .run-file, asc fike and the ./run…
What after downloading?
When I type hp-info -i, a got:
.
drugi@localhost:~> hp-info -i
HP Linux Imaging and Printing System (ver. 3.26.4)
Device Information Utility ver. 5.2
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
-----------------
| SELECT DEVICE |
-----------------
Num Device URI CUPS Printer(s)
-------- ------------------------------------------------------------------ --------------------------------
0* hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000QN070XHPR1a HP-LaserJet-Professional-P1102
1 hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000QN070XHSI1c HP-LaserJet-Professional-P1102-2
Enter number 0...1 for device (q=quit, <enter>=default: 0*) ?0
hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000QN070XHPR1a
Device Parameters (dynamic data):
Parameter Value(s)
---------------------------- ----------------------------------------------------------
agent1-ack False
agent1-desc Black toner cartridge
agent1-dvc 0
agent1-health 0
agent1-health-desc Good/OK
agent1-hp-ink False
agent1-id 0
agent1-kind 4
agent1-known False
agent1-level 100
agent1-level-trigger 0
agent1-sku 85A
agent1-type 1
agent1-virgin False
back-end hp
cups-printers ['HP-LaserJet-Professional-P1102']
cups-uri hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000QN0
70XHPR1a
dev-file
device-state 1
device-uri hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000QN0
70XHPR1a
deviceid MFG:Hewlett-Packard;MDL:HP LaserJet Professional
P1102;CMD:ZJS,PJL,ACL,HTTP;CLS:PRINTER;DES:HP LaserJet
Professional P1102;FWVER0100223;3;
duplexer 0
error-state 0
host
in-tray1 1
in-tray2 1
is-hp True
media-path 1
panel 0
panel-line1
panel-line2
photo-tray 0
port 1
r 0
revision 254
rg 000
rr 000000
rs 000000000
serial 000000000QN070XHPR1a
status-code 1000
status-desc Idle
supply-door 1
top-door 1
Model Parameters (static data):
Parameter Value(s)
---------------------------- ----------------------------------------------------------
align-type 0
clean-type 0
color-cal-type 0
copy-type 0
embedded-server-type 0
family-class ['LJ-Class4']
fax-type 0
fw-download False
icon HP_LaserJet_1012.png
io-mfp-mode 6
io-mode 1
io-support 2
job-storage 0
linefeed-cal-type 0
model HP_LaserJet_Professional_P1102
model-ui HP LaserJet Professional p1102
model1 HP Laserjet Professional P1102 Printer
model2 HP Laserjet Professional P1102s Printer
monitor-type 0
panel-check-type 0
pcard-type 0
plugin 1
plugin-reason 1
power-settings 0
pq-diag-type 0
r-type 0
r0-agent1-kind 4
r0-agent1-sku 85A
r0-agent1-type 1
scan-src 0
scan-type 0
status-battery-check 0
status-dynamic-counters 0
status-type 8
support-released True
support-subtype 2202411
support-type 2
support-ver 3.10.4
tech-class ['LJZjsMono']
tech-subclass ['NoAutoDuplex']
tech-type 3
usb-pid 42
usb-vid 1008
wifi-config 0
Status History (most recent first):
Date/Time Code Status Description User Job ID
-------------------- ----- ---------------------------------------- -------- --------
06/03/26 07:44:43 1000 Idle drugi 0
06/03/26 07:40:53 501 Print job has completed drugi 221
06/03/26 07:40:33 502 Print job failed - required plug-in not drugi 221
found
06/03/26 07:40:33 500 Started a print job drugi 221
06/03/26 07:40:01 501 Print job has completed drugi 220
06/03/26 07:40:01 1018 Unknown error drugi 0
06/03/26 07:39:41 502 Print job failed - required plug-in not drugi 220
found
06/03/26 07:39:41 500 Started a print job drugi 220
06/03/26 07:39:41 1000 Idle drugi 0
06/03/26 07:39:17 501 Print job has completed drugi 219
06/03/26 07:38:57 502 Print job failed - required plug-in not drugi 219
found
06/03/26 07:38:56 500 Started a print job drugi 219
06/03/26 07:38:56 1000 Idle drugi 0
Done.
drugi@localhost:~>
See #4 and #7.
In #4 right click on the link—save as.
I have an HP Deskjet printer that used to scan but hasn’t for a while now so was interested in this thread, so got the suggested file download as above. When I ran it as a programme it went through lots of stuff but eventually failed with the following errors, which apologies I was only able to get as a screenshot - in case this helps with the debate. Simple scan just crashed when I tried to launch it today.
Which one?
Maybe use sane-airscan if Wifi Scanner?
Yep, downloading hplip-3.26.4-plugin.run from the given hp site and installing it via hp-plugin -i -p <path_to_file> worked out for me.
@malcolmlewis: Thanks a lot 
It’s HP Deskjet 4130e which is not that old & wi-fi enabled, although I turned that off after stopping my instant ink subscription to stop HP spying on me. I guess I could turn it back on if it would get the scanner part working again. It was discoverable as a network printer when the wi-fi was on so maybe an air scan thing could work for me. How exactly do set up / use sane - airscan please if that’s not too much to ask?
Thank you.
FYI,
When xsane was making coredumps prior to the solution supplied by @deano_ferrari , I installed and ran airscan and that also threw a coredump.
Please don’t confuse this topic. Ideally, people should be raising new topics, as often the underlying issues are unrelated.
I saw several references as to how to use airscan and I mentioned that I had tried it and it didn’t provide a solution to the posted problem. Hope that didn’t confuse anyone.
tom kosvic
A fix is on it’s way:
https://build.opensuse.org/requests/1357040
Here on Leap 16.0, hp-plugin is working as before after this fix:
hp-plugin
HP Linux Imaging and Printing System (ver. 3.26.4)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.26.4)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Checking for network connection...
Downloading plug-in from:
Receiving digital keys: /usr/bin/gpg --homedir /home/stephan/.hplip/.gnupg --no-permission-warning --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys 0x82FFA7C6AA7411D934BDE173AC69536A2CF3A243
Plug-in installation successful
Done.
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