backintime problem

jony127 · October 23, 2011, 12:45am

Hellow,

I installed backintime backup packman repository for opensuse 11.4 and kde 4.7.2.

When run in console I get this:

$ backintime-kde4

Back In Time
Version: 1.0.7

Back In Time ABSOLUTELY NO WARRANTY Comes With.
This is free software, and you are welcome to redistribute it
under Certain Conditions; backintime-kde4 type `- license 'for details.

X Error: BadWindow (invalid Window parameter) 3
Major opcode: 20 (X_GetProperty)
Resource id: 0x2000042

Thanks.

martin_helm · October 23, 2011, 1:03am

Tried also on 11.4 with kde 4.7.2 and do not see that problem (my backintime
also shows version 1.0.7 while the rpms indicate 1.0.8).

backintime-kde-1.0.8-1.pm.3.1.noarch
backintime-1.0.8-1.pm.3.1.noarch

I wonder what is different on your system (which repos do you use for kde
4.7?). I use

http://download.opensuse.org/repositories/KDE:/Release:/47/openSUSE_11.4/
http://download.opensuse.org/repositories/KDE:/Extra/KDE_Release_47_openSUSE_11.4/

martin_helm · October 23, 2011, 1:08am

Ok I can see the message when I click a bit around in the backintime gui but
it has absolutely no effect for its functonality.
Is your question just what that message means (there are lots of google hits
which explain that in general) or does your application crash?

jony127 · October 23, 2011, 1:37am

GUI does not start. It closes when trying to run the program.

I also use these repos for kde.

martin_helm · October 23, 2011, 2:04am

jony127 wrote:

>
> GUI does not start. It closes when trying to run the program.
>
> I also use these repos for kde.
>
Since there must be somewhere a difference why it works for me and not for
you, which python version do you have?
The application is just a shell script which runs the python file
/usr/share/backintime/kde4/app.py
so the output of


rpm -q python # shows python-2.7-9.10.2.x86_64 in my case

could help.

martin_helm · October 23, 2011, 2:18am

Since the gui does not work can you also show which version the packages
python-kde4 and python-qt4 have?


rpm -q python-kde4
rpm -q python-qt4

I have
python-kde4-4.7.2-4.2.x86_64
python-qt4-4.8.5-76.3.x86_64
which matches the kde 4.7 repo.

jony127 · October 23, 2011, 4:20pm

I checked and I have exactly those versions.

Any other ideas? How a virtual machine with kde 4.7.1 works for me without problems?

martin_helm · October 23, 2011, 7:09pm

jony127 wrote:

>
> I checked and I have exactly those versions.
>
> Any other ideas? How a virtual machine with kde 4.7.1 works for me
> without problems?
>
I can only think about tracing the application until it crashes, for the
python script you do that with the -v switch


python -v /usr/share/backintime/kde4/app.py

jony127 · October 24, 2011, 1:16am

python -v /usr/share/backintime/kde4/app.py

installing zipimport hook import zipimport # builtin # installed zipimport h - Pastebin.com](http://pastebin.com/bSBtt0db#)

martin_helm · October 24, 2011, 1:35am

jony127 wrote:

>
> python -v /usr/share/backintime/kde4/app.py
>
> ‘# installing zipimport hook import zipimport # builtin # installed
> zipimport h - Pastebin.com’ (http://pastebin.com/bSBtt0db#)
>
>
That is strange, the trace shows loading all imported modules and directly
afterwards it unloads everything cleanly just as if you pressed the cancel
button.
It does not crash it just terminates itself gracfully. I have no clue what
the reason can be.
I have no further ideas.

If you don’t care that it fetches some gnome libs as dependencies, I would
try the backintime-gnome gui (works also on kde) and see if that works for
you.

deano_ferrari · October 24, 2011, 4:37am

Hmmm… I know this might seem to make a lot of sense, but I seem to remember reading about user having an issue like this (similar error message), and it being being tracked to Xorg (believe it or not). In the end, reinstalling the nvidia graphics driver was the solution in that user’s particular case. Just an idea.

jony127 · October 24, 2011, 9:42pm

Thanks to you both.

I reinstalled the nvidia driver and has not solved the problem.

In the end, as recommended to install the gnome interface, it works ok.

Greetings.

deano_ferrari · October 24, 2011, 10:12pm

I reinstalled the nvidia driver and has not solved the problem.

It was worth a shot.

FWIW, I have backintime-kde4 installed, (with openSUSE 11.4 and KDE 4.6.5), and it works without issue, so I suspect KDE4.7.2 (or whatever else it dragged in) might point to the reason it fails for you.

martin_helm · October 24, 2011, 10:23pm

deano ferrari wrote:

>
>> I reinstalled the nvidia driver and has not solved the problem.
>>
> It was worth a shot.
>
> FWIW, I have backintime-kde4 installed, (with openSUSE 11.4 and KDE
> 4.6.5), and it works without issue, so I suspect KDE4.7.2 (or whatever
> else it dragged in) might point to the reason it fails for you.
>
>
No it is not kde 4.7.2 as such, I run backintime-kde4 on two systems with
4.7.2 (one on 11.4 and one on 11.3 and both nvidia) without any problems.

deano_ferrari · October 24, 2011, 10:35pm

Thanks for the clarification Martin. Maybe the OP has some package version issues, possibly arising from repo config?