ACER CARD READER NOT DETECTED

English Hardware
1

Hello there

I have an Acer Aspire E11 ES1-111M-C6NR laptop running OpenSUSE Leap 42.1. So far everything works fine here (fn keys, webcam, hdmi and the like) but there’s no way I can make the card reader work. It does flawlessly under ubuntu and derivatives and also under Manjaro.

Any advice? I haven’t been able to find the brand or model, it seems like a generic reader but Acer website list it as a Broadcom.

thanks in advance!!! OpenSUSE has been my main distro since I left Windows and I really appreciate all the developers and the community do for us.

Iván

2

Hi
Run the following command and post the output in code tags;


lsusb

This should show the card reader info and pci id’s.

3

Thanks! here’s the output:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd 
Bus 001 Device 006: ID 04ca:300b Lite-On Technology Corp. 
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
4

On Mon 09 Nov 2015 04:16:09 PM CST, ivanlecaros wrote:

Thanks! here’s the output:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd
Bus 001 Device 006: ID 04ca:300b Lite-On Technology Corp.
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port
HUB Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Hi
Hmmm, thought it would have shown the card. Can you confirm if there is
a BIOS option to enable, if so is it enabled?

Can you post the output from the following command to see if it
appears (need to be root user);


journalctl -b |grep "New USB device found"

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 | GNOME 3.10.1 | 3.12.48-52.27-default
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5

On Tue 10 Nov 2015 01:26:57 AM CST, malcolmlewis wrote:

[QUOTE]
On Mon 09 Nov 2015 04:16:09 PM CST, ivanlecaros wrote:

Thanks! here’s the output:

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd
Bus 001 Device 006: ID 04ca:300b Lite-On Technology Corp.
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port
HUB Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Hi
Hmmm, thought it would have shown the card. Can you confirm if there is
a BIOS option to enable, if so is it enabled?

Can you post the output from the following command to see if it
appears (need to be root user);


journalctl -b |grep "New USB device found"

[/QUOTE]
Hi
And also (think it must be a pci reader);


/sbin/lspci -nnk |grep -A3 Reader

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 | GNOME 3.10.1 | 3.12.48-52.27-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!