cannot select 'envelopes'

stansaraczewski · May 19, 2009, 1:58pm

Open Office Writer abends immediately when I select Envelopes. Before I pursue the Open Office forum - has anyone had this problem ?

syampillai · May 19, 2009, 3:28pm

Envelopes, what is it for?
I don’t find that option?

ram88 · May 20, 2009, 1:37am

Insert > Envelope
But no, i don’t have any problem with it! Is it crashes OOo?

stansaraczewski · May 20, 2009, 4:53am

“Is it crashes OOo?”

What does that mean ?

As soon as I select Envelope it gives an error message and ends.

stansaraczewski · May 20, 2009, 5:04am

I see that my copy of Writer is 3.0.0 - not current. Just re-installed it from the repository…

syampillai · May 20, 2009, 5:47am

It’s working for me.
Version is 3.0.0
OOO300m21 (Build 9319)
Build 3.0.0.9

stansaraczewski · May 20, 2009, 1:16pm

Thank you, but not a very helpful reply.

ram88 · May 20, 2009, 6:21pm

Maybe the point was that you should check you Open Office version.

stansaraczewski · May 21, 2009, 5:26am

I did exactly that, and found that the SUSE repositories don’t have the current version.

I mentioned that earlier in the thread.

ram88 · May 21, 2009, 8:28am

Have you tried to update your installation to 3.0.1?
It’s available in OpenOffice repositories: http://download.opensuse.org/repositories/OpenOffice.org:/STABLE/openSUSE_11.1/.

stansaraczewski · May 21, 2009, 1:53pm

Yes, I am in the middle of that adventure now.

stansaraczewski · May 26, 2009, 1:46pm

In a bit of a standstill here - the current version from the OpenOffice website is broken and we don’t have a current version in the SUSE repositories.

konsultor · August 30, 2009, 11:37pm

Don’t feel alone. I see the same: instant crash when selecting Insert > Envelope. I’m on oS 11.1 and OOO 3.0.0.9.
The forum at OOO suggests getting the latest from OOO, as the problem may be in openSuSE’s version. Nobody else there recognized the problem.

stansaraczewski · September 20, 2009, 4:29pm

Misery loves company. (ha).

So this problem is apparently still open. Just tried to print an envelope and Open Office Writer just ends with no messages.

whych · September 21, 2009, 2:02am

How are you inserting the envelope info - are you highlighting the address info in the existing doc, or are you doing it from a blank doc?
Do you have your return info set for OOO?
(Running sled11 and the latest version, I can’t reproduce the problem.)

stansaraczewski · September 21, 2009, 2:26pm

I don’t get that far. I select Insert, then select Envelopes, but now am getting an error message stating that “Due to an unexpected error Open Office crashed”.

I wasn’t getting that message before.

whych · September 21, 2009, 3:32pm

Perhaps try removing ooo altogether and then re-install after a reboot (I’m using 3.1.1 by the way).
What desktop are you using - kde or gnome?

stansaraczewski · September 21, 2009, 4:55pm

Using gnome.

I tried the install of the newer release from the OO website a few months ago but had some sort of dependency problem.

Is that how you got the current release ?

De-install/re-install will be easy to try…

stansaraczewski · September 21, 2009, 5:06pm

Same results after remove/re-install.

whych · September 21, 2009, 11:54pm

Will try on my laptop with opensuse 11.1 and let you know if I get the same error.
As I said, I am running Suse linux desktop, the paid version, so hence the try on my laptop in the morning.
All my updates are via the update repos and not form the open office website.
Did you try adding the repo:
http://download.opensuse.org/repositories/OpenOffice.org:/STABLE/openSUSE_11.1/
and updating from there?
Also, I take it normal printing works fine for you.