
enricm
I am a veteran Linux and SUSE user. OI started back in 1995 with the first versions of SUSE (SuSE back then) and Debian. I was also an early adopter of the KDE desktop environment, in the 0.x versions… the days when a silly bug started filling in your screen with clones of a single window
I work at SURF, providing tech support to academic users of the Snellius supercomputer. That’s why I decided to install a rolling update distro on my work laptop after running almost 4 years with Fedora. While I was pretty happy with that distro, I got a severe case of “config poisoning” when an old legacy setting from a few versions ago (basically a blocked package) ended up b0rking the whole thing so badly that I had to re-install from scratch.
My choice for OpenSUSE Tumbleweed was based on being a rolling distro and my appreciation of Yast as a very capable tool that works like a real backbone to SUSE systems (well, I’m also half German).
What I would like to bring to this forum is my experience resolving common user problems with help of my 15 years of experience in tech support.