YAST crashes when trying to install Scanner (OpenSuse 12.1 Gnome)

English Hardware
#1

Hi

I have a HP Scanjet G2710 scanner, which I’m trying to install through Yast > Scanner.
The printer is detected as “Not Configured: hewlett packard hp scanjet usb scanner …”
I click on Edit, choose the appropriate model: Hewlett Packard Scanjet G2710: (Package sane-backends) Driver HP 3900 should provide basic functionality… " click on next and the scanner window crashes with following message:

YaST got signal 11 at YCP file Wizard.ycp:839
/sbin/yast2: line 427: 8975 Segmentation fault $ybindir/y2base $module “$@” “$SELECTED_GUI” $Y2_GEOMETRY $Y2UI_ARGS

I get this message no matter what Scanner Model I choose from the Edit window.

I’m using OpenSuse 12.1 Gnome.

Anyway, Fedora 16 detects and configures the scanner by itself when first plugged in, so the fact that setting this hardware up in OpenSuse is this convoluted is a bit bewildering to me.
Nonetheless the Gnome 3 experience in OpenSuse is much better than in Fedora 16, so I would like to remain an OpenSuse 12.1 Gnome user, but if I can’t get the scanner working, I may have no choice but to switch.

Is there a way to configure the scanner outside of YAST? Or a solution to get rid of this error and set up the scanner in YAST > Scanner?

Any help would be greatly appreciated. Thank You!

#2

Is there a way to configure the scanner outside of YAST? Or a solution to get rid of this
error and set up the scanner in YAST > Scanner?

Yes, I’ve never used YaST to configure a scanner before. In general, (for usb scanners at least),
detection is automatic, and as long as the backend support exists, xsane (or whatever scanner app
you’re using) will find and use the attached scanner.

You scanner is supported by the hp3900 backend
SANE: Supported Devices

There is a list of backends in
/etc/sane.d/dll.conf, and often it is necessary to uncomment the required backend (using an editor
launched as root). So, you might just need to uncomment the ‘#hp3900’ entry by removing the ‘#’ character first.

Make sure you are a member of the ‘lp’ group too.

A useful reference:
SDB:Configuring Scanners - openSUSE

#3

Superb, I followed your instructions and scanning is working flawlessly now. Thank you so much.

#4

My pleasure :slight_smile: