Yast and Software Updates fail after updating to 11.4 distro

warmachinebaileym · April 24, 2011, 2:38am

While upgrading from Suse 11.3 to 11.4 using zypper my computer froze. I allowed it to sit for 7 hrs before regrettably restarting the machine. I was later able to install 11.4 successfully, however it seems now yast2 is broken. Whenever I try to use the sofware management tool the following error appears:

"Error while creating client module online_update"

Interesting enough zypper gives the following following text when I use the ls command


#zypper ls
zypper: /usr/lib64/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.706)
zypper: /usr/lib64/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.706)
zypper: /usr/lib64/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.706)
zypper: /usr/lib64/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.706)

I thought the two files were not linked so I performed a #ln, but that yeilded this error.


linux-hw96:/usr/lib64 # ln -s libzypp.so.706.3.6 libzypp.so.706
ln: failed to create symbolic link `libzypp.so.706': File exists

I think the two issues are related, but I’m pretty stuck at this point. I’ve read about people having similar issues with yast2 after distro updates, but their issues seems slightly different as those solution do not work for me.

Suse 11.4 Gnome 2.3.1
Dell Inspiron, Intel Dual core Centrino 64, 4 gigs of ram

warmachinebaileym · April 27, 2011, 12:12am

Found a solution. Thanks for all the help.

zork66 · May 27, 2011, 1:16pm

What kind of solution did you find? I’m facing the same error …

 zypper ls
zypper: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.631)
zypper: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.631)
zypper: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.631)
zypper: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.631)
# | Alias                                                     | Name                                                      | Enabled | Refresh | Type
--+-----------------------------------------------------------+-----------------------------------------------------------+---------+---------+-------
1 | nu_novell_com                                             | nu_novell_com                                             | Yes     | Yes     | ris
2 | SLE-11-SDK                                                | SLE-11-SDK                                                | Yes     | No      | yast2
3 | SLE-11-SDK-DVD                                            | SLE-11-SDK-DVD                                            | Yes     | No      | yast2
4 | SUSE-Linux-Enterprise-Server-11-SP1-for-VMware 11.1.1-1.4 | SUSE-Linux-Enterprise-Server-11-SP1-for-VMware 11.1.1-1.4 | Yes     | Yes     | yast2
5 | download.opensuse.org/distribution/11.3/repo/oss/         | download.opensuse.org/distribution/11.3/repo/oss/         | Yes     | Yes     | yast2
6 | mozilla                                                   | Mozilla based projects (openSUSE_11.3)                    | Yes     | Yes     | rpm-md

robin_listas · May 27, 2011, 2:03pm

On 2011-05-27 13:36, zork66 wrote:
>
> warmachinebaileym;2330409 Wrote:
>> Found a solution. Thanks for all the help.
> What kind of solution did you find? I’m facing the same error …
>
> Code:
> --------------------
> zypper ls
> zypper: /usr/local/lib/libxml2.so.2: no version information available (required by /usr/lib64/libzypp.so.631)

Why do you have a local version of that library?

Huh-Oh… Your system must be hosed completely. You have a mixture of SLES
and openSUSE, which is a NO-NO.

No ideas except reinstall. After a good read of the documentation to figure
out why that is a bad idea.

–
Cheers / Saludos,

Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)

zork66 · May 27, 2011, 2:12pm

yeah it’s an SLES 11 SP1 in a Virtual Machine, don’t know how the openSUSE repositories came in there. I’m trying to get them out, but I’m afraid to just delete them. will yast replace the files from the openSUSE repository by itself with the files from the SLES repository? or will it just kill the system?

robin_listas · May 27, 2011, 3:33pm

On 2011-05-27 14:36, zork66 wrote:
>
> yeah it’s an SLES 11 SP1 in a Virtual Machine, don’t know how the
> openSUSE repositories came in there. I’m trying to get them out, but I’m
> afraid to just delete them. will yast replace the files from the
> openSUSE repository by itself with the files from the SLES repository?
> or will it just kill the system?

I can’t vouch for anything. My recommendation is to install from scratch.

–
Cheers / Saludos,

Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)

zork66 · May 27, 2011, 3:53pm

so just give it a try and if it fails install from scratch
Problem is, the server is about 600 km away from my desk …

zork66 · May 27, 2011, 5:29pm

Ok, I felt brave and did it
Deletet the openSUSE repositories, and downgraded yast by hand via deleting the upgrades files via RPM and reinstalling the original files from the installation DVD that was available as an image.
Yast does what it should do, now I only have to get Zypper and VNC working again.

Thanks for your help
Dennis.

zork66 · May 30, 2011, 10:41am

hmm… still trying to sort things out with zypper, but found no answer.
warmachinebaileym, what did you do to get zypper working again?

DenverD · May 30, 2011, 11:13am

On 05/30/2011 11:06 AM, zork66 wrote:
>
> hmm… still trying to sort things out with zypper, but found no
> answer.
> warmachinebaileym, what did you do to get zypper working again?

try using YaST to remove/replace zypper…(but read my caveat in sig, first)

and, highly suggest you use the bright folks over at forums.novell.com,
it is they who know the most about SLES

openSUSE and SLES/SLED are not the same.

–
dd CAVEAT: http://is.gd/bpoMD
[NNTP via openSUSE 11.4 [2.6.37.6-0.5] + KDE 4.6.0 + Thunderbird 3.1.10]
Dual booting with Sluggish Loser7 on Acer Aspire One D255

robin_listas · May 30, 2011, 3:38pm

On 2011-05-30 11:06, zork66 wrote:
>
> hmm… still trying to sort things out with zypper, but found no
> answer.

You may try this to detect packages from the wrong distro:



rpm -q -a --queryformat "%{INSTALLTIME}	%{INSTALLTIME:day} \
%{BUILDTIME:day} %-30{NAME}	%15{VERSION}-%-7{RELEASE}	%{arch} \
%25{VENDOR}%25{PACKAGER} == %{DISTRIBUTION} %{DISTTAG}
" \
| sort | cut --fields="2-" > rpmlist

and then reinstall those, one by one.

–
Cheers / Saludos,

Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)