Won't boot

My suse iso cd wont run on my my destop but loads fine on my laptop.my desktop getts to the green opensuse screen where theres a bar showing you of far to go but it nevers moves. The desktop is a compaq presario 7360. Any help would be greatly appericiated.

Some more info would probably help the knowledgeable people on this forum (that isn’t me by the way ;)) get to the bottom of your troubles.

Try to boot it, then when it hangs, hold control and alt and press f1. Copy anything that looks like it might be an error message onto some paper, especially paying attention to the last few lines. Do the same with Ctrl-Alt f2 through to f6 - many of them may just look like login prompts, and you can ignore them. You can get back to X windows with Ctrl-Alt f7, not that that really helps you at the moment. :slight_smile:

Post the output here.

ETA: I also assume you mean a Live-CD. Did you try running the md5sum on the ISO, and the media check on the Live-CD at boot? The fact that it runs on one system suggests that it isn’t a defective download or burn, but doesn’t rule it out.

ETA2: You also might want to try booting into runlevel 3, to see if that works. When the grub boot screen comes up, and you select openSUSE to boot, there should be a box at the bottom of the screen with the boot options in. Move the selection to ‘openSUSE’, but before pressing return, try typing the single numeral ‘3’ (without quotes) into it, making sure there’s a space in between the 3 and whatever was before it. Hit return, and see if it boots.

Hope some of that helped…

All of the above are good suggestions, although perhaps what is easiest is to hit the Escape key a few moments after starting the boot from the menu - that will drop the graphical splash screen and you will see what the installation process is doing.

I hit the escape and this is were it gets held up.
^
[p
p Clocksource tsc unstable [delta =263980934 ns]

I also tryed the boot opition 3 and it held up in the same place

The problem is with the clock governor on the cpu. Frankly, what would be best would be to use the 11.1 when it is released in ~a week. If what you have now is 11.0 or a pre-release 11.1 and you want to give the following a try, and it works, you’ll still want to plan to upgrade to released 11.1 kernel as soon as you get a chance.

First, let it sit ~3 minutes to see if kernel just moves on.

If that doesn’t work, try each of these one at a time on the Boot Options line:

notsc

clocksource=hpet

clocksource=rtc

clocksource=acpi_pm

Let us know what happens.

sorry it took me so long I tried all the codes and here is the results
notsc= clocksource tsc unstable (delta 263978121 ns
hpet = clocksource tsc unstable (delta 263990174 ns
rtc = clocksource tsc unstable (delta 263992813 ns
acpi_pm= clocksource tsc unstable (delta 263936672 ns

What the heck does this mean? what do the numbers stand for? Thankyou for your time.

williy0385 wrote:
> sorry it took me so long I tried all the codes and here is the results
> notsc= clocksource tsc unstable (delta 263978121 ns
> hpet = clocksource tsc unstable (delta 263990174 ns
> rtc = clocksource tsc unstable (delta 263992813 ns
> acpi_pm= clocksource tsc unstable (delta 263936672 ns
>
> What the heck does this mean? what do the numbers stand for? Thankyou
> for your time.
>

The clocksource message is not the problem. My system displays the message
“Clocksource tsc unstable (delta = -205086814 ns)” and it boots just fine.
Usually it means that the clock frequency is changed when the cpu speed is
stedded down and the Time Stamp Counter does not make a good clock. When that
happens, the kernel picks one of the other options available. Ignore that
problem. If it could not find a suitable clock, you would have gotten a
different message. This tsc message occurs for EVERY AMD x64 CPU that I have seen.

Whatever is wrong with your computer is in the next step to be executed, which
probably is starting the network. Do you have a wired enet card? Is it plugged
in? It is possible that some piece of the system is timing out. Have you left it
waiting at this step for 5 minutes or more?

Larry

Are you tried to boot with


acpi=off

?

@lwfinger -

Your point is valid. And while researching this I found users who, waiting up to several minutes, had the kernel continue on, as you reported (which is why I also suggested waiting). However, there are also active bug reports with users reporting this message and the kernel hanging indefinitely, and then upon advice to use one of the kernel arguments listed, the problem was resolved. In the bug reports I scanned, maybe roughly third-to-half. Quite a few Ubuntu users were apparently hit with this problem following the 2.6.27 kernel upgrade in their most recent release. Aside from the boot options which sometimes work and sometimes don’t, I found no other solutions offered.

@williy0385 -

Do let it wait for a good 5 minutes or even more (can’t hurt). I presume you’re using an 11.0 LiveCD; let me suggest waiting a few days and trying the 11.1 final release. It has a newer kernel, even patched up from what is in 11.1 RC 1.

Also, as already suggested, this could be a misleading error. The kernel may have hung up on something else previously. You can drop the bootsplash screen by hitting the Escape key to see the kernel’s messages; you may see an error there (you can also see messages by pressing Ctrl-Alt-F3 or F4).

If you google “Clocksource tsc unstable” you will find the reports. Possibly there has been more progress, beyond the use of the boot options I listed.

I will try to answer everyone questions first off thankyou all for your help. I’m trying to boot from a live cd that I burned from opensuse website. I tried acpi=off and hit the same spot every time I have tried anything I have left it to boot for at least 10 mintues I have left it to boot over night and nothing. I’m not sure what a enet card is but I do have a ethernet card in the back its not the regular phone line but looks silmar just wider. I will remove the caqrd and try booting it up tomorrow with out the card in. Also I tried the ctrl alt f1- f9 and nothing worked esc works great but when I tried typing help or reboot in the esc screen nothing happened. I was wondering if I needed to type anything with help or reboot to get it to respond.I’m trying to get this to boot cause I’m thinking I might have the same problem when 11.1 comes out on the 18. Again thankyou for all you help

If you type this in the Boot Options line down below on the CD boot menu, it will prevent the splash screen from showing and make it easier to read the kernel log:


splash=verbose