Since I got ADSL, these morons must have a block on the connection because whenever I use VOIP(Skype/Inphonex), I get cut off, or it does not ring or make a connection. I was told to forward the ports. Which ports? and How? Thanks
It takes forever to access my sip.inphonex.com account from my softphone. Then I get the usual calls being cut off, no ringing…etc. The port is 5060. What is the workaround? Has to be a sharp individual here who can tell me how to forward that port. The phone company has a lot of **** nerve. They act like they are giving me the service for free, that they can force me to not use my VOIP accounts so I have to buy their package. Should not be legal for them to do that. Thanks
Normally, you would open port #5190 on your router as well as on the computer which runs skype.
If you have to use port #5060 and you were told to forward ports, make sure port #5060 is open on your router and forward the incoming traffic on that port to port #5190 on the computer which runs skype. Make sure that port is not blocked by the firewall.
Some providers do indeed slow down traffic on some ports or even close them. It should not be to difficult to find out if yours does that.
Thanks for the responses. I added port 5190 UDP to my firewall, then I went into my router and clicked on “custom port forwarding”. I need some help with settings.
Destination port start/Destination port end/ desination port map??
Starting port 5060?? Ending port 5190?? What about the port map?
source netmask? 255.255.255.0??
source IP address? Do they want my IP?
destination IP address? Do they want the VOIP providers IP?
Every router is different
try reading your manual or check portforwarding.com
No, it’s all about local IPs.
First, make sure you are in the port forwarding section of your router set up! I’m afraid there are a couple things you will have to figure out yourself.
If your local IPs start with 192.168… then 255.255.255.0 is probably the correct netmask.
Destination port start and destination port end might refer to a port range = several ports, for example : 5190-5193. But you could also give the same value to both.
Not sure what your router means with starting port and ending port. If “ending port” means destination, it would be 5190. If it means the last port you want to forward, il would be 5060.
Source IP is your router IP. It is often 192.168.1.1, because routers usually have less imagination than humans.
Destination IP is your computer IP. Since your router is probably running DHCP, it should assign automatically an IP (not necessarly the same one) to your computer every time you turn it on. In order to forward ports, you should either call the computer by its name (which normally doesn’t change) and if your router doesn’t offer that possibility, make it assign a fixed IP to your computer … that shouldn’t be too difficult.
But don’t take what I said for 100% correct. I don’t know your router.