I just upgraded from SuSE 11.1 to 11.3
On my 11.1 system I had Firefox 3.6 installed and worked fine.
Now on the 11.3 system I have of course Firefox 3.6
I only cannot access my edit- preferences. The whole -edit- menu is empty.
I de-installed thru Yast2 the Firefox application, restarted the computer and installed thru Yast2 again the FF application. Unfortunately the -edit- menu is still empty.
Anyone knows what to do? (I am still a freshman with Linux)
The short description is I would add the Mozilla repository and switch to that repository. Everything that makes Firefox run will be replaced with the correct files. Other possible issues, your configuration files have become corrupted during the upgrade process. Consider that very few really recommend doing an upgrade and you can do a clean install while maintaining a separate /home area which does not need to be formatted, thus retaining all settings even as you do not really do an upgrade.
OK, you need to add or confirm you have the following repository (YaST / Software Repository) added to openSUSE 11.3:
Index of /repositories/mozilla/openSUSE_11.3
Now, start YaST / Software Management. On the top left, select the view button and pick repository (view). Next, select on the left, the name you gave the Mozilla repository. Notice on the top window showing the packages it says: Switch system packages and select this. All loaded packages that exist in the Mozilla repository will be installed. Using this option should be done only if you are told it is OK. Due to the size of the repository, it is a safe bet to do this and it will not make your situation worse. You may want to restart after making this change.
Now, try running Firefox again and see if the issue persists. If it does, next I would consider adding a new user to the system. Then log out and back in, trying the new user and run Firefox again and see if the problem still persists. Get back with us on the results of my suggestions.
Thank You,
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Try running the following command to clear things out (in a terminal…
Alt+F2 then type in xterm if you are not familiar with any other terminals):
mv ~/.mozilla/firefox ~/.mozilla/firefox.bak
When done startup Firefox again and see if things are back to normal.
Good luck.
On 12/06/2010 04:36 PM, annevance wrote:
>
> I just upgraded from SuSE 11.1 to 11.3
> On my 11.1 system I had Firefox 3.6 installed and worked fine.
> Now on the 11.3 system I have of course Firefox 3.6
> I only cannot access my edit- preferences. The whole -edit- menu is
> empty.
>
> I de-installed thru Yast2 the Firefox application, restarted the
> computer and installed thru Yast2 again the FF application.
> Unfortunately the -edit- menu is still empty.
>
> Anyone knows what to do? (I am still a freshman with Linux)
>
>
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On 2010-12-07 01:06, jdmcdaniel3 wrote:
>
> The short description is I would add the Mozilla repository and switch
> to that repository. Everything that makes Firefox run will be replaced
> with the correct files. Other possible issues, your configuration files
> have become corrupted during the upgrade process. Consider that very
> few really recommend doing an upgrade
Bah! 
This system I use was “cloned” from another machine, 11.0 32 bits to 11.0
32 bits. Then I upgraded that to 11.2 @ 64 bits. The other machine from
which I did the cloning had been upgraded from around 8.1 to 10.0, and in
turn was restored from a 7.3 which in turn had been upgraded from 5.2.
So yes, this setup have been upgraded from 5.2 to 11.2 with an arch upgrade
included.
So don’t tell me not to upgrade! >:-)
Besides, AFAIK, the upgrade process doesn’t touch the configuration files
on user’s homes.
–
Cheers / Saludos,
Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)
On 2010-12-07 00:36, annevance wrote:
>
> I just upgraded from SuSE 11.1 to 11.3
How exactly did you upgrade? Details, please.
–
Cheers / Saludos,
Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)
Bah!
This system I use was “cloned” from another machine, 11.0 32 bits to 11.0
32 bits. Then I upgraded that to 11.2 @ 64 bits. The other machine from
which I did the cloning had been upgraded from around 8.1 to 10.0, and in
turn was restored from a 7.3 which in turn had been upgraded from 5.2.
So yes, this setup have been upgraded from 5.2 to 11.2 with an arch upgrade
included.
So don’t tell me not to upgrade! >:-)
Besides, AFAIK, the upgrade process doesn’t touch the configuration files
on user’s homes.
Carlos, were you attempting to provide help to our OP here? Have we not seen issues here when upgrades are attempted? Has not clean installs been recommend by many individuals in our forum? I am extremely happy you have had no issues doing upgrades Carlos. You are very obviously an expert at using openSUSE, but not everyone can make that claim. Perhaps suggestions to fix the OP problem would be your best course of action in this message.
Thank You,
on the left view I only see the open suse 11.3 oss, non oss, update and twice 11.3-1.82
I didn’t give the mozilla repo a name
when I click “switch system” I am afraid of a complete SuSE re install.
I did a search for mozilla. deinstalled all the packages and installed the again.
Maybe therefore there is no other name for mozilla?
BTW All is installed in usr/lib/firefox . The usr/lib/mozilla directory has only one file the kmozillahelper.
In usr/lib I have now a firefox directory and a firefox.old directory
makes sense?
I bought thru Amazon.com a dvd with the 11.3 version.
When installing I had a choice of a new installation or an update.
I choose new and this resulted in a successful installation except for the resolution which was too low. Eventually I installed 11.1 again (new install) and upgraded firefox from 3.0 to 3.6
Result: a perfect running system.
Then I decided to install 11.3 again but now use the update choice.
Result: The high resolution, but now with this FF issue.
Another complication I just experienced is that when I try the edit, preferences I see an empty menu. When after I close it, I cannot select my already open tabs anymore.
on the left view I only see the open suse 11.3 oss, non oss, update and twice 11.3-1.82
I didn’t give the mozilla repo a name
when I click “switch system” I am afraid of a complete SuSE re install.
I did a search for mozilla. deinstalled all the packages and installed the again.
Maybe therefore there is no other name for mozilla?
BTW All is installed in usr/lib/firefox . The usr/lib/mozilla directory has only one file the kmozillahelper.
In usr/lib I have now a firefox directory and a firefox.old directory
makes sense?
I normally do not suggest one uninstall and reinstall an application as it can have unintended consequences, such as folders being removed and not added back. It is OK to just update a program, but most often your two worst issues are, applications are loaded from mixed repositories that need to ALL come from the same one OR corrupted setup files which may be caused by a openSUSE update, but updates of openSUSE ARE allowed and many people do so successful, meaning that it is OK in trying a valid user option of updating your openSUSE version. OK, now that that is out of the way.
You need to revisit YaST / Software Repositories. Find your Mozilla entry and edit it OR just delete or remove it and start OVER. Enter the following URL:
http://download.opensuse.org/repositories/mozilla/openSUSE_11.3/
```](http://download.opensuse.org/repositories/mozilla/openSUSE_11.3/)
Now this time, name it **Mozilla** so that you can find it and then proceed with the procedure to switch to this repository. It is OK, it will work better or no worse than you have right no. You are only switching to use the Mozilla repository which only contains Mozilla files which do all work together, so trust me on this.
> Now, start YaST / Software Management. On the top left, select the view button and pick repository (view). Next, select on the left, the name you gave the Mozilla repository. Notice on the top window showing the packages it says: Switch system packages and select this. All loaded packages that exist in the Mozilla repository will be installed. Using this option should be done only if you are told it is OK. Due to the size of the repository, it is a safe bet to do this and it will not make your situation worse. You may want to restart after making this change.
Thank You,I think I followed your instructions.
deleted the two unknown packages and downloaded the new repository, called it mozilla and accepted the switch.
Shouldn’t the package now be in the folder usr/lib/Mozilla? cause that folder was not changed, the usr/lib/firefox folder however has the today’s date.
When I run FF from the icon in the plasma dashbord, nothing has changed.
I would expect the link to the execute file to have changed or do I have to point to another file .
Also changed to another user. But here again the same problem.
But tomorrow is another day for solving this issue.
Thank you sofar
On 2010-12-07 03:06, jdmcdaniel3 wrote:
>> Carlos, were you attempting to provide help to our OP here? Have we not
> seen issues here when upgrades are attempted? Has not clean installs
> been recommend by many individuals in our forum? I am extremely happy
> you have had no issues doing upgrades Carlos. You are very obviously an
> expert at using openSUSE, but not everyone can make that claim.
I did my first upgrade in 1999, not long from my first install, without
experience and without help from any forum, they did not exist. If I did
without help, anybody capable with computers can do upgrades - now that
there is help.
I strongly object to the claim of blaming upgrades as the cause of problems
and recommending instead to install fresh as the cure.
> Perhaps
> suggestions to fix the OP problem would be your best course of action in
> this message.
And I did. I asked the OP how did he upgrade. I know how to repair problems
in upgrades.
–
Cheers / Saludos,
Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)
On 2010-12-07 03:36, annevance wrote:
>
> I bought thru Amazon.com a dvd with the 11.3 version.
> When installing I had a choice of a new installation or an update.
> I choose new and this resulted in a successful installation except for
> the resolution which was too low.
Interesting.
Didn’t you try to solve that, perhaps asked here?
> Eventually I installed 11.1 again (new
> install) and upgraded firefox from 3.0 to 3.6
> Result: a perfect running system.
> Then I decided to install 11.3 again but now use the update choice.
> Result: The high resolution, but now with this FF issue.
Wow.
Ok, Try this; it is a single command line, split on several lines. Type or
paste into an xterm, knosole, gnome-terminal… whatever you prefer.
The result is a file (rpmlist) with the list of installed packages, with
some interesting fields. Notice first the DISTRIBUTION column: all packages
should belong to 11.3. If some one doesn’t, open yast, and change it using
the version tab. Ask first if you have doubts.
This manual procedure clears any package that missed the upgrade.
I suppose you haven’t changed arch, like 32 to 64 bits? It would be rare,
but a possibility. Yast gives a big warning in this case.
–
Cheers / Saludos,
Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)
Yes Carlos I did question the issue of the low resolution on this forum. After awhile it became so complicated that I returned to 11.1
As with your code, I wanted to create a susepaste with the output, but I got an errormessage that I was a spammer !!!
Anyway, all files are of suse 11.3
Wouldn’t it be an idea to remove all mozilla and FF files and then create a new mozilla install thru Yast?
But how do I remove a filled directory? I get permission denied.
On 2010-12-07 20:06, annevance wrote:
>
> Yes Carlos I did question the issue of the low resolution on this forum.
> After awhile it became so complicated that I returned to 11.1
Mmm.
> As with your code, I wanted to create a susepaste with the output, but
> I got an errormessage that I was a spammer !!!
Impossible. Where are you pasting the command? It is a command to issue on
your computer, not an email.
Make a photo. Screen capture, paste on pastebin.
> Anyway, all files are of suse 11.3
That has to be checked, because I know for a fact that sometimes updates
fail in this.
> Wouldn’t it be an idea to remove all mozilla and FF files and then
> create a new mozilla install thru Yast?
> But how do I remove a filled directory? I get permission denied.
First, you have to remove all FF rpms, via yast. Once done, then you can
remove the directories, if any remains. Make sure that they are FF things,
not something else.
Now, if they are system directories, you have to be root. If they are in
your home and belong to somebody else, that could be the cause of your
problems.
–
Cheers / Saludos,
Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)
Sorry Carlos , I’ve tried several times now to copy and paste the result of your code which I entered in a konsole and then copied and pasted the result, which is a very long list, into susepaste.org
I gave it a name filled in my name and clicked on create.
Then i get a new tab : error encountered, You are spammer.
(I’ve used this paste option only twice).
I made a screenshot but don’t know how to include it in my reply
annevance, why don’y you open a terminal session and execute this command. This should list all of the Mozilla files for Firefox and Thunderbird, if loaded. This gives the application version and repository.
rpm --query --all --queryformat '%{NAME}-%{VERSION}-%{RELEASE}-%{ARCH} -> %{VENDOR}
' [Mm]ozilla* libfreebl3* libsofto* libnsss*
Here is a copy of my output for this command:
libfreebl3-32bit-3.12.8-4.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-kde4-integration-0.6.2-14.1-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-js192-1.9.2.12-1.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-xulrunner192-1.9.2.12-1.2-x86_64 -> obs://build.opensuse.org/mozilla
MozillaFirefox-theme-oxygen-1.4.92-2.1-noarch -> obs://build.opensuse.org/mozilla
MozillaFirefox-3.6.12-1.2-x86_64 -> obs://build.opensuse.org/mozilla
MozillaThunderbird-3.1.6-1.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-nss-32bit-3.12.8-4.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-nspr-32bit-4.8.6-2.1-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-xulrunner191-gnomevfs-1.9.1.15-2.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-nspr-4.8.6-2.1-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-nss-3.12.8-4.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-xulrunner192-gnome-1.9.2.12-1.2-x86_64 -> obs://build.opensuse.org/mozilla
libnsssharedhelper0-1.0.9-1.1-x86_64 -> obs://build.opensuse.org/mozilla
MozillaFirefox-branding-openSUSE-4.0-7.1-x86_64 -> obs://build.opensuse.org/mozilla
libfreebl3-3.12.8-4.2-x86_64 -> obs://build.opensuse.org/mozilla
libsoftokn3-32bit-3.12.8-4.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-xulrunner191-1.9.1.15-2.2-x86_64 -> obs://build.opensuse.org/mozilla
libsoftokn3-3.12.8-4.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-nss-certs-32bit-3.12.8-4.2-x86_64 -> obs://build.opensuse.org/mozilla
mozilla-nss-certs-3.12.8-4.2-x86_64 -> obs://build.opensuse.org/mozilla
I tried the OTHER command by Carlos, but I was not sure just what that Bulletin Sheet command was supposed to do except perhaps turn you into a spammer of some sort. lol!
Thank You,
This is my output, hope you can do something with it
hans@linux-acry:~> rpm --query --all --queryformat '%{NAME}-%{VERSION}-%{RELEASE}-%{ARCH} → %{VENDOR}
’ [Mm]ozilla* libfreebl3* libsofto* libnsss*
libnsssharedhelper0-1.0.9-1.1-i586 → obs://build.opensuse.org/mozilla
mozilla-xulrunner190-1.9.0.4-2.9-i586 → openSUSE
mozilla-js192-1.9.2.12-1.2-i586 → obs://build.opensuse.org/mozilla
MozillaFirefox-branding-openSUSE-4.0-7.1-i586 → obs://build.opensuse.org/mozilla
libfreebl3-3.12.8-4.2-i586 → obs://build.opensuse.org/mozilla
libsoftokn3-3.12.8-4.2-i586 → obs://build.opensuse.org/mozilla
mozilla-xulrunner192-gnome-1.9.2.12-1.2-i586 → obs://build.opensuse.org/mozilla
MozillaFirefox-theme-oxygen-1.4.92-2.1-noarch → obs://build.opensuse.org/mozilla
mozilla-nss-3.12.8-4.2-i586 → obs://build.opensuse.org/mozilla
mozilla-kde4-integration-0.6.2-14.1-i586 → obs://build.opensuse.org/mozilla
mozilla-xulrunner190-gnomevfs-1.9.0.4-2.9-i586 → openSUSE
mozilla-nss-certs-3.12.8-4.2-i586 → obs://build.opensuse.org/mozilla
MozillaFirefox-3.6.12-1.2-i586 → obs://build.opensuse.org/mozilla
mozilla-nspr-4.8.6-2.1-i586 → obs://build.opensuse.org/mozilla
mozilla-xulrunner192-1.9.2.12-1.2-i586 → obs://build.opensuse.org/mozilla
hans@linux-acry:~>
So I am guessing the problem is these two files.
mozilla-xulrunner190-1.9.0.4-2.9-i586 -> openSUSE
mozilla-xulrunner190-gnomevfs-1.9.0.4-2.9-i586 -> openSUSE
They are older than the ones I have loaded (191 & 192). I am not sure if it is OK to have more than one version like I do, but yours is older AND it is NOT from the Mozilla Repository.
You need to open YaST / Software Repositories and search on mozilla-xulrunner19. It looks like I would try to load mozilla-xulrunner192- & mozilla-xulrunner192-gnomevfs-, but I don’t know the exact sequence of the last numbers for each after the dash. I would Delete the two you have loaded above for the 190 version. Next, you need to look at the versions TAB for each new file before you go with the new install and make sure you are loading these files from the Mozilla Repository.
When you did the switch as I suggested, you HAD OLD mozilla-xulrunner190 versions files left from your UPGRADE of openSUSE AND because these are older than in the library, they did not get updated properly it would seem. Further, the exact same thing happened to your when you upgraded openSUSE to 11.3. Perhaps not everyone has this openSUSE upgrade issue, but you did. Of course, it is all just speculation on my part until you can come back and tell us this was indeed your issue with Firefox.
Thank You,
On 2010-12-08 02:06, annevance wrote:
>
> I guess it did !?
>
> this copy & paste worked well.
Please try with more fields.
And then try the command I told you before. I don’t need to see it; I need
YOU to see it and check the “DISTRIBUTION” column in the several hundreds
of lines of output. YOU, not me.
–
Cheers / Saludos,
Carlos E. R.
(from 11.2 x86_64 “Emerald” at Telcontar)