When signing into a Webex webinar, a dialog asks if I want to join the “integrated voice conference.” When I click on “yes” the error message says “The audio device is unaccessible now.” Clicking on “OK” freezes the webinar before it can load anything more. This is with Iced Tea installed.
Before I installed Iced Tea, the introduction Webex page asked if I want to join “with limited capability” because there is no Jave available in the browser. Java JDK 1.7 is installed from 12.3 repo. The behavior differs in this case: after clicking on “OK” the video portion does appear, without any audio. There is no “communications” tab at the top of the Webex window where, if present, one can invoke the audio.
In the past Webex was the most reliable platform for webinars from my openSuse laptop, up through 11.3. Didn’t work as reliably starting with release 12. Tech support at Webex has said on different occasions (different people): A) Webex doesn’t support Linux B) Webex doesn’t support the latest Linux kernel C) Webex needs the “official” Java version
Anybody able to attend webinars reliably from openSuse 12.3 (kernel 3.7.10-1.16) with KDE (4.10.5)? Running Firefox 23.
Thanks.
Last time I was invited to a Webex seminar, I had similar problems and was subsequently told that there is no Linux support for the current version. In fact, an Internet search suggested that the support that had been available was from several years ago.
konsultor wrote:
>
> When signing into a Webex webinar, a dialog asks if I want to join the
> “integrated voice conference.” When I click on “yes” the error message
> says “The audio device is unaccessible now.” Clicking on “OK” freezes
> the webinar before it can load anything more. This is with Iced Tea
> installed.
> Before I installed Iced Tea, the introduction Webex page asked if I want
> to join “with limited capability” because there is no Jave available in
> the browser. Java JDK 1.7 is installed from 12.3 repo. The behavior
> differs in this case: after clicking on “OK” the video portion does
> appear, without any audio. There is no “communications” tab at the top
> of the Webex window where, if present, one can invoke the audio.
> In the past Webex was the most reliable platform for webinars from my
> openSuse laptop, up through 11.3. Didn’t work as reliably starting with
> release 12. Tech support at Webex has said on different occasions
> (different people): A) Webex doesn’t support Linux B) Webex doesn’t
> support the latest Linux kernel C) Webex needs the “official” Java
> version
> Anybody able to attend webinars reliably from openSuse 12.3 (kernel
> 3.7.10-1.16) with KDE (4.10.5)? Running Firefox 23.
> Thanks.
>
>
D)Webex doesn’t support 64 bit version of OS 
–
GNOME 3.6.2
openSUSE Release 12.3 (Dartmouth) 64-bit
Kernel Linux 3.7.10-1.16-desktop
Must be the updates to Java or Iced Tea, but now on some Webex webinars I can hear the audio but there are no slides or video. If I try to install Webex on my notebook it won’t because it detects Firefox with Java not active.
Also if you look at the dependencies it requires, they are from years ago.
Maybe it is a littbe bit late for the reply, but WebEx works fine for me on 13.1 and 13.2 by installing the following libs:
zypper in libpango-1_0-0-32bit \
libpangomm-1_4-1-32bit \
libpangox-1_0-0-32bit \
libgtk-2_0-0-32bit \
libgtk-3-0-32bit \
libglib-2_0-0-32bit \
libXau6-32bit \
libXmu6-32bit \
libxcb1-32bit_64 \
libXext6-32bit \
libXtst6-32bit
It worked for me with both Oracle and IcedTea Java (currently using Iced) under Firefox (Chrome does not support Java now).
Here is where I got the info, great info from this dude: http://blog.seader.us/2013/11/running-webex-on-opensuse-131-64-bit.html
Have installed these libraries via Yast2 on openSuse 13.2. Did improve the Webex experience by makeing the slides visible (whch they were not with only 64-bit libraries). Audio through the computer, Webex says, “Is not supported by your operating system.” Java installed is both 1.7 and 1.8 openJDK. Too many cooks?
Might a notebook (Toshiba) be enough different to prevent the audio connection? Have alsa and pulseaudio software installed, from the original install of 13.2. Kinfo says the audio interface is alsa.
This problem is still not solved. I have the same error message about the inaccessible audio device on OpenSUSE 13.2. All of the suggestions in this thread didn’t help.
Probably better to start a new thread and give a full descriptions of the hardware and the problem.