Wacom (Bamboo Tablet) CTH-470 does not work with opensuse 11.4 64bit and Gnome3

Hi All,

I just installed Wacom (Bamboo Tablet) CTH-470 on my opensuse 11.4 Gnome3 desktop, using script that I found here: SDB:Wacom tablet installer - openSUSE

Whole installation process was finished without any errors, I can see kernel module:


lsmod | grep -i wacom
wacom                  33165  0

Also modprobe wacom works fine, this is messages log:


Oct  6 09:34:44 l-linux kernel: [57318.564876] usbcore: registered new interface driver wacom
Oct  6 09:34:44 l-linux kernel: [57318.564879] wacom: v1.52-pc-0.3:USB Wacom tablet driver

but when I connect my tablet, it does not work… this is messages log:


Oct  6 09:36:06 l-linux kernel: [57400.862273] usb 6-2: USB disconnect, address 4
Oct  6 09:36:13 l-linux kernel: [57407.992113] usb 6-2: new full speed USB device using uhci_hcd and address 5
Oct  6 09:36:13 l-linux kernel: [57408.144059] usb 6-2: New USB device found, idVendor=056a, idProduct=00de
Oct  6 09:36:13 l-linux kernel: [57408.144063] usb 6-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Oct  6 09:36:13 l-linux kernel: [57408.144066] usb 6-2: Product: CTH-470
Oct  6 09:36:13 l-linux kernel: [57408.144068] usb 6-2: Manufacturer: Wacom Co.,Ltd.
Oct  6 09:36:13 l-linux mtp-probe: checking bus 6, device 5: "/sys/devices/pci0000:00/0000:00:1d.0/usb6/6-2"
Oct  6 09:36:13 l-linux mtp-probe: bus: 6, device: 5 was not an MTP device

Any ides what is wrong?

On Thu, 06 Oct 2011 13:46:02 +0000, mr lukes wrote:

> but when I connect my tablet, it does not work… this is messages log:

Try plugging it in before powering the system up - it may still be (I
know it used to be as an Intuos4 owner myself) that hotplug is not
supported by the driver.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

No, it did not help ;(

What about the message in the log: “was not an MTP device”? Is it an error or just information?

Can it be the problem with Xorg Server… I am running 1.9.3

On Thu, 06 Oct 2011 20:16:03 +0000, mr lukes wrote:

> No, it did not help ;(
>
> What about the message in the log: “was not an MTP device”? Is it an
> error or just information?

Honestly I’m not sure. I see a lot of references to that message for a
variety of devices, so I don’t think it’s likely to be an issue.

> Can it be the problem with Xorg Server… I am running 1.9.3

I’m running 1.9.3 here as well. If you run xsetwacom (part of the xorg-
x11-driver-input package), does that seem to work?

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On Thu, 06 Oct 2011 20:16:03 +0000, mr lukes wrote:

> No, it did not help ;(
>
> What about the message in the log: “was not an MTP device”? Is it an
> error or just information?
>
> Can it be the problem with Xorg Server… I am running 1.9.3

Just to let you know, I just ran across a thread in the wacom development
mailing list that indicated that support for this particular tablet is
currently in active development. They are looking for testers - the
mailing list can be accessed as the newsgroup gmane.linux.drivers.wacom
over at news.gmane.org (there is a web interface as well). The thread in
question is entitled “New Bamboo Tablet Testers Needed” - you’ll see I
posted in it about this thread (though I didn’t reference the thread
itself).

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

On Thu, 06 Oct 2011 20:16:03 +0000, mr lukes wrote:

> No, it did not help ;(
>
> What about the message in the log: “was not an MTP device”? Is it an
> error or just information?
>
> Can it be the problem with Xorg Server… I am running 1.9.3

Just as a follow-up, it looks like the author is submitting the updated
driver to the Linux kernel this week and is looking for testers.

You can find his message (and a .tgz with the newer driver code in it) at:

http://article.gmane.org/gmane.linux.drivers.wacom/6062

He’s provided some instructions on how to build and install to test in
the message as well.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

Thank you for all your reply. I really appreciate your help.