VPN plugin state change reason: 0

catonano · February 12, 2013, 1:48pm

Hello people,

I have a VPN network set up and it used to work. Now I moved abroad and it doesn´t work any more, with the following line in /var/log/NetworkManager

NetworkManager[647]: <info> VPN plugin state change reason: 0

What does that 0 mean ?

Thanks for any hint

hcvv · February 12, 2013, 2:39pm

You are not realy new here. Thus I wonder why you did not tell which version of openSUSE you use. And which desktop.

Trying to make it difficult for people to help efficient and adequate will shy potential helpers away

catonano · February 12, 2013, 3:23pm

sorry.

It´s Opensuse 12.2 64 bit and the desktop is Gnome.

I was not trying to make it difficult, it just slipped away ! Anyway thanks for the hint

tsu2 · February 12, 2013, 7:01pm

I wouldn’t know and it’s also likely that any “0” reason could be “undefined.”
This Ubuntu answer could also apply to you
10.10 - How do I get this Cisco VPN client to connect? - Ask Ubuntu

But, a lot more info is needed to hazard more guesses…
What VPN technology are you using (eg Cisco, openVPN, PPTP, L2TP, etc)
Is this VPN a corporate VPN, your own Server and Client, a commercial VPN service, something else?
How did you install the VPN, from a package distributed by a manufacturer like Cisco, a commercial VPN service or something else or did you install and configure entirely on your own?
Do you have control over the VPN server you are connecting to? If you don’t, you may need to contact the VPN Admin for the Server-side config (or ask him your question to verify your existing location doesn’t require re-configuration)?

HTH,
TSU

deano_ferrari · February 12, 2013, 8:51pm

I have a VPN network set up and it used to work. Now I moved abroad and it doesn´t work any more, with the following line in /var/log/NetworkManager

As well as telling us more about the VPN protocol you’re using, it might be useful to share more of your network manager log. I doubt that is the only error occurring. Anyway, you mentioned that you’ve moved abroad, so your internet connection has changed, and it may be that your router is not allowing the VPN connectivity. For example, (if using PPTP), is ‘PPTP passthrough’ enabled?

catonano · February 13, 2013, 10:53am

Ok, ok. Here´s all I know:

I´m using PPTP

It´s a Drytek router attached to a pumped up adsl in a small office in my hometown. I used to get into this VPN from home. Now I´m on a trip to Germany and I´m trying to connect from here.

I didn´t install anything, I just used the NetworkManager. I already had a wireless connection configured there, I just added a VPN. And it worked. So I looked for nothing more

I have a friend of mine there who has access to the router. But the current configuration used to work from home, so I guess there´s noting to reconfigure. The only thing that has changed is my location. I was in Italy, now I´m in Germany

I hope that this additional information can be useful.

catonano · February 13, 2013, 11:02am

Hi Deano,

Here´s an excerpt from the log. It´s part of the output of

cat /var/log/NetworkManager | grep VPN

If there´s any information more accurate that I could provide, just let me know

Feb 12 13:50:45 linux-ojb8 NetworkManager[647]: <info> VPN service 'pptp' disappeared
Feb 12 14:00:21 my-box NetworkManager[662]: <info> VPN: loaded org.freedesktop.NetworkManager.openvpn
Feb 12 14:00:21 my-box NetworkManager[662]: <info> VPN: loaded org.freedesktop.NetworkManager.pptp
Feb 12 14:00:21 my-box NetworkManager[662]: <info> VPN: loaded org.freedesktop.NetworkManager.vpnc
Feb 12 14:01:24 my-box NetworkManager[662]: <info> Starting VPN service 'pptp'...
Feb 12 14:01:24 my-box NetworkManager[662]: <info> VPN service 'pptp' started (org.freedesktop.NetworkManager.pptp), PID 1632
Feb 12 14:01:24 my-box NetworkManager[662]: <info> VPN service 'pptp' appeared; activating connections
Feb 12 14:01:24 my-box NetworkManager[662]: <info> VPN plugin state changed: starting (3)
Feb 12 14:01:24 my-box NetworkManager[662]: <info> VPN connection 'fago' (Connect) reply received.
Feb 12 14:01:27 my-box NetworkManager[662]: <warn> VPN plugin failed: 1
Feb 12 14:01:27 my-box NetworkManager[662]: <warn> VPN plugin failed: 1
Feb 12 14:01:27 my-box NetworkManager[662]: <warn> VPN plugin failed: 1
Feb 12 14:01:27 my-box NetworkManager[662]: <info> VPN plugin state changed: stopped (6)
Feb 12 14:01:27 my-box NetworkManager[662]: <info> VPN plugin state change reason: 0
Feb 12 14:01:27 my-box NetworkManager[662]: <warn> error disconnecting VPN: Could not process the request because no VPN connection was active.
Feb 12 14:01:33 my-box NetworkManager[662]: <info> VPN service 'pptp' disappeared

Yes I moved abroad and this is the only thing that changed. You´re hitting the nail, here

I don´t know if ‘PPTP passthrough’ is enabled, how do I verify this ?

Thanks

deano_ferrari · February 13, 2013, 11:33pm

I don´t know if ‘PPTP passthrough’ is enabled, how do I verify this ?

You would need to access the router config via its http interface. If you don’t have administrative rights, you may need to get the required support.

catonano · February 14, 2013, 11:39am

Thanks, Deano.

The router here is one of those ugly boxes that come with cheap flat rate dsl, it has a few switches. It seems it offers “PPoE passthrough” only

So, this is it ? No VPN allowed by the router ?

Thanks anyway

deano_ferrari · February 14, 2013, 6:46pm

Quite likely. You could always consider purchasing a better router and configuring it to match the settings of the current one for internet connectivity…

tsu2 · February 14, 2013, 8:28pm

Unlikely you’ll be able to know much about the router’s capabilities or configuration simply by its physical appearance.

Verify you have access to administering the router.
If you have admin access and there is nothing obvious to configure VPNs, Google the router’s model and “PPTP” to find other people’s comments and possible solutions.

PPoE (Point to Point over Ethernet) is not particularly important or essentially related to VPNs.

TSU